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Holiday Inn Express and Suites Charleston Airport and Convention Center

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Holiday Inn Express and Suites Charleston Airport and Convention Center
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420 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express and Suites Charleston Airport and Convention Center
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Showing 417: English reviews
Reviewed 19 February 2017 via mobile

The room was clean as expected for an IHG... Staff was out of this world!! Adam front desk and Jessica housekeeping!! Both just fabulous!!! The breakfast was below expectation... out of tea, creamer, and NO forks for breakfast! The pancake machine broke!! Just lower than the standards I have come to expect!

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Helpful?
Thank SSSandMar
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear SSSandMar, Thank you for your review of The Holiday Inn Express and Suites North Charleston Airport and Convention Center. I do apologize that our breakfast was not up to par with IHG Standards. I will be looking into these issues you mentioned and am excited to see immediate results in the right direction. It is also very exciting to...

Reviewed 15 February 2017 via mobile

Have stopped here three times while visiting family in the area. Very friendly and responsive staff. Rooms have been fresh and clean on each occasion. No surprises here....located on a main thoroughfare. Very easy to access. All in all, a very nice Holiday Inn.

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Helpful?
Thank buffalofeathers
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear buffalofeathers, Thank you so much for taking the time to review our hotel. The Holiday Inn Express and Suites North Charleston Airport and Convention Center is second to none in location! We are conveniently located as the closest hotel to Charleston Airport and just minutes away from downtown Charleston, as well as the wonderful Tanger Outlets Mall. I'm also...

Tampa
Reviewed 14 February 2017 via mobile

The staff was wonderful and polite and the hotel is contemporary and comfortable. Breakfast was very good and the pool and spa area was great. The weight room had a machine and free weights which is more than most. Now the negatives. No towels in the gym or pool area. The wipes dispenser in the gym was empty and one...

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Helpful?
Thank Manny D
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Manny D, On behalf of the staff at The Holiday Inn Express and Suites Charleston Airport and Convention Center we sincerely apologize that your stay was not satisfactory. Our goal is to give great guest service, while doing so in a beautiful, clean and friendly Hotel. I appreciate the feedback regarding the Housekeeping Department, our fitness center as well...

Traverse City, Michigan
Reviewed 10 February 2017

This hotel is less than three miles from the airport, making it a great choice if you have a morning flight out of CHS. It's within walking distance of a decent selection of restaurants and offers a courtesy shuttle as well. Everyone at the front desk was pleasant and friendly as was the shuttle driver, Pam. Our room was clean...

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Helpful?
Thank ThirdCoastTraveler
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear ThirdCoastTraveler, Thank you so much for taking the time to write such a wonderful review. Your words about the location of The Holiday Inn Express and Suites North Charleston Airport and Convention Center itself are a testament to our goal for each guest to have an excellent stay. I more than pleased to relay these kinds words to our...

Clemson, South Carolina
Reviewed 9 February 2017 via mobile

Comfortable room with plenty of space. Included desk area with data ports free WiFi free breakfast microwave and fridge in room. Quite for the most part but an occasional jet rumbled overhead but rarely. Breakfast was well stocked with a decent variety of choices. Room in 150$ range.

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Helpful?
Thank imdarkside
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear imdarkside, I'm so glad to hear you enjoyed your stay with us and thanks so much for the nice compliments on the room. We love making our guests feel comfortable and right at home. Thank you so much for your kind review. We hope to see you on your next adventure in Charleston!

Windsor, Canada
Reviewed 9 February 2017

Good location and friendly staff located near shopping and the airport also the shuttle driver Pam is very personable and always has a smile. Would recommend the location and has a pool and exercise room also

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Helpful?
Thank tcojeff
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear tcojeff, Thank you so much for your review on The Holiday Inn Express and Suites North Charleston Airport and Convention Center. We are second to none in location, with being so close to shopping and the airport we strive to make your stay as easy as possible. I will definitely pass this wonderful comment over to Ms. Pam. We...

Hedgesville, West Virginia
Reviewed 1 February 2017

After a bad stay the night before at another motel, we checked in at the Holiday Inn early and they hold us our room was ready. We were on our way sightseeing so didn't actually occupy the room until later. When we got back and in our room, I had trouble getting on the wifi. I went downstairs and talked...

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Helpful?
Thank mahlquist2017
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear mahlquist2017, Thank you for your excellent review of The Holiday Inn Express and Suites North Charleston Airport and Convention Center. Our goal is to give great guest services, while doing so in a beautiful, clean and friendly Hotel. I'm so glad to see that we met these goals during your stay with us. I will personally pass these kind...

Wilmington, North Carolina
Reviewed 1 February 2017

Very friendly staff! Pam the van driver was awesome! She was the epitome of hospitality with a smile:) Very clean and good breakfast bar in the morning. Called to reserve room and the front desk clerk was patient and friendly. Checked in and Adam had a wonderful attitude and helpful with restaurant info. We appreciated the hospitality!

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Helpful?
Thank rrhaywood
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear rrhaywood Thank you so much for your kind words and awesome review! I will be happy to pass this review on to Ms. Pam and Mr. Adam. We aim to provide the best customer service in town, and I’m so glad we were able to provide you with an excellent stay. I hope you get the chance to return...

Atlanta, Georgia
Reviewed 17 January 2017

I had some time to enjoy my morning and with the help of the Receptionist Margaret and the shuttle van driver Pam, made it a reality for me by suggesting a nice area park and lake in which the driver Pam dropped me off and returned promptly when I was ready to return. The park and nearby lake was very...

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Helpful?
Thank e4eRod
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear e4eRod, Thank you so much for your kind words and awesome review! Our goal is to give great guest services and I am glad to hear we have met and exceeded those expectations. I will personally pass these kind words to Ms. Pam and Ms. Margaret! Thank you for choosing The Holiday Inn Express and Suites North Charleston Airport...

Reviewed 17 January 2017

We arrived late in the afternoon after a series of delays. I expected i a long wait due to the day we had already had but I was wrong!!!! The shuttle driver was so helpful with the baby!! Will return!!

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Helpful?
Thank Candyce C
JaQuelle G, Front Office Manager at Holiday Inn Express and Suites Charleston Airport and Convention Center, responded to this review

Dear Candyce C, Thank you for taking the time to review The Holiday Inn Express and Suites North Charleston Convention Center. I'm so glad that check-in was great with Ms. Kim and that Mr. Percy was able to lend a helping hand. A testament to our goal for each guest to have an excellent stay. We hope to see you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Business Centre with Internet Access
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Multilingual Staff
  • Conference Facilities
  • Laundry Service
  • Banquet Room

Additional Information about Holiday Inn Express and Suites Charleston Airport and Convention Center

Address: 3025 W Montague Ave, North Charleston, SC 29418-7900
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $217 - $331 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express and Suites Charleston Airport and Convention Center 2.5*
Number of rooms: 127
Reservation Options:
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Hotel Style:
#1 Green Hotel in North Charleston
#1 Family Hotel in North Charleston
#2 Romantic Hotel in North Charleston
#5 Business Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express and Suites Charleston Airport and Convention Center staff and other travellers.
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Questions? Get answers from Holiday Inn Express and Suites Charleston Airport and Convention Center staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Check out the immities - they have more than you can see.”
 of 5 bubbles mahlquist2017, 1 Feb 2017 | Read review
“GO HERE!! You will not regret it! Rooms are quiet and beds are so soft”
 of 5 bubbles 209candycec, 17 Jan 2017 | Read review
“Breakfast is dismal, you'll go to Waffle House anyway...”
 of 5 bubbles arlieb2014, 14 Dec 2016 | Read review
“First floor was incredibly quiet!”
 of 5 bubbles tomikob811, 30 Nov 2016 | Read review
“Quiet, safe yet centrally located”
 of 5 bubbles donbZ1233DN, 14 Nov 2016 | Read review
5 of 5