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Hilton Garden Inn Charleston Airport

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Hilton Garden Inn Charleston Airport
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851 Reviews from our TripAdvisor Community

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Showing 850: English reviews
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Atlanta, Georgia
Reviewed 3 days ago NEW

Prior visits were great this one was not good. Had a hisense air conditioner in room. The central air was not working Once I talked to the desk people they added a box fan which did not help. Room was warm and stuffy Was not a good stay on this trip.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Marcus C
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear Marcus C, I’m so sorry to hear that your experience at our Hotel did not live up to your expectations. I very much appreciate your feedback. At our hotel we are always working to improve guest’s experience and your review will help us to do so! I will be addressing the issue that you encountered with our team members...

Easley, South Carolina
HOTEL’S FAVOURITE REVIEW
Reviewed 6 days ago

We stayed here on HH Points for a 1 night stay. We were here for the Tim McGraw and Faith Hill concert at the North Charleston Arena. This location was amazing for getting to and from the concert. A short walk over a nice wooden walkway from the hotel. No hassles with parking or traffic. Check-in was painless. I had...

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Helpful?
1Thank abcjjl
About Hotel's Favourite Review
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear abcjjl, Thank you for your positive review of our hotel. We take pride in making sure that each guest has a clean and fresh room to stay in. We also know how important it is to our guests to stay at hotel with a convenient location to everything in the area and we are so glad that you were...

North Charleston, United States
Reviewed 3 days ago NEW

Our stay was fair. We have stayed at this hotel many times, this was the least satisfactory. I am undecided if we will return to this location. Our room was not as clean as it should have been and not ready at check in. Our a/c was not working correctly and nothing was done to correct it. Parking was poor...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank I220TOveronicac
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear I220TOveronicac, I am sorry we were unable to provide you with the quality of amenities and service you deserved during your recent stay. I apologize for the issues in your room and will work with our housekeeping, maintenance and front desk teams to ensure this does not happen again. We sincerely value your business. Thank you for letting us...

Reviewed 4 days ago NEW

The staff was friendly and helpful at any and all times. They always greeted me when passing by the front desk. Very helpful with questions I had about the room, Wi-Fi, and breakfast, each of which were very good. The only issue I had was sometimes the door to the room wouldn't close fully, so you had to make sure...

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Helpful?
Thank Johnny M
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear Johnny M, We value your loyalty and your feedback when you stay with us. As a team we work hard to go above and beyond expectations when it comes to service. We hope that we accomplished that during your stay and I will am delighted to pass on your review to the staff. Please know that we are working...

Asheville, United States
Reviewed 4 days ago NEW

Love the Hilton Properties. However was amazed to find this property had no central air. Room was cooled with a floor air conditioner. Too hot to sleep in comfortably and way to hot to spend time in the sitting area. I can't imagine what it will be like in the summer. It was 80 last week when we stayed and...

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank V5742FMmarting
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear V5742FMmarting, Thank you for your review of our hotel. We are so glad that you decided to stay with us at the Hilton Garden Inn Charleston Airport as we know that you had many choices. I’m sorry to hear that there was difficulty with the air conditioner and I do apologize that it was not resolved in a suitable...

Greenwood, South Carolina
Reviewed 6 days ago NEW

The mattress was very hard and uncomfortable one side was broken inadequate parking cars were double parked- finally told could park at Wendy's -hallways were like saunas - worst nights sleep I've ever had-

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank Laroysha W
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear Laroysha W, Thank you for taking the time to share your experience about your recent stay at our hotel. As a Hilton Honors member, you are among our most valued guests. We sincerely appreciate your feedback and we are very sorry we did not exceed your expectations. Your comments will help us as we continually work to improve our...

Lisbon, Connecticut
Reviewed 1 week ago

We've stayed at Hilton Garden Inns on a number of occasions on our trips. They are always clean, comfortable and convenient. This hotel was only a couple of miles to the airport with easy access to our rental car return. There also was a large shopping center down the street and a gas station on the next corner to fill...

Review collected in partnership with this hotel
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Helpful?
Thank DMSJRS64
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear DMSJRS64, Thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay! Our location is second to none! We are just close enough to downtown Charleston and many Charleston attractions to enjoy the...

Charleston, South Carolina
Reviewed 1 week ago

Everything about this hotel rocks! Staff were very welcoming and accommodating. The energy in that place is amazing! When we needed items, they were delivered promptly. This staff knows how to give you your space yet be there for you at the same time.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank 122shanab
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear 122shanab, Thank you for sharing your experience with us. Guest satisfaction is our number one goal and there is nothing better than achieving that! We are happy our hotel and staff met all your needs during your stay! We look forward to your next visit! Warmly, Danielle McCroan, Guest Services Manager

Ottawa, Canada
Reviewed 1 week ago

Perfect for business and leisure. Always very friendly and helpful. They can't seem to do enough for their guests. Their attitude toward customer service is second to none and I will continue returning to this property for all my trips to Charleston.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank paullE7279OX
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear paullE72790X, We are so thrilled that you found the Hilton Garden Inn Charleston Airport a perfect place to stay for business and leisure! Thank you so much for your review and I will be sure to share it with our team. We hope to see you again, when you come back to the Charleston area! Warmly, Danielle McCroan, Guest...

Charleston, United States
Reviewed 1 week ago

Very pleasant and enjoyable 2 week stay...courteous and attentive staff, clean hotel, one stop shop with on-site restaurant and bar, large and comfortable suites, nice gym and pool, free shuttle service available, close to lots of area shopping and restaurants.

Review collected in partnership with Hilton Garden Inn
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Helpful?
Thank larrysU4328AS
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear larrysU4328AS, What a wonderful review! Thank you so much for your review! At the Hilton Garden Inn Charleston Airport we want every guest to feel like they’re at home and it sounds like we were able to do just that. Please come back and visit your home away from home any time! Warmly, Danielle McCroan, Guest Services Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Restaurant
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Hilton Garden Inn Charleston Airport

Address: 5265 International Blvd, North Charleston, SC 29418-6920
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $188 - $374 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charleston Airport 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Garden Inn Charleston Airport Hotel North Charleston
Hilton Garden Inn North Charleston
Hilton North Charleston
North Charleston Hilton
Hotel Style:
#3 Business Hotel in North Charleston
#4 Green Hotel in North Charleston
#9 Family Hotel in North Charleston
#14 Romantic Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Charleston Airport staff and other travellers.
6 questions
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Santa Cruz, California
Philadelphia, Pa
11 months ago
Kerrville, Texas
over a year ago
Charlotte, North Carolina

See all questions (6)

Questions? Get answers from Hilton Garden Inn Charleston Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Banquet room was large yet cozy. Dancing area had spectacular views.”
joyskigolf, 11 Apr 2017 | Read review
“I stayed in a room overlooking the front parking lot and it was very quiet. You cannot open the windows.”
gatoreed, 12 Dec 2016 | Read review
“Ask for a woods view away from the ice maker”
640noraa, 14 Nov 2016 | Read review
“Lower number closer to Coliseum ”
gregr887, 11 Nov 2016 | Read review
“You can get a room facing the forest, which is nice.”
DayCationGirl, 1 Nov 2016 | Read review
5 of 5