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Hilton Garden Inn Charleston Airport

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Hilton Garden Inn Charleston Airport
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824 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Charleston Airport
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Showing 823: English reviews
Peterborough, Ontario
Reviewed 15 October 2016

We arrived late with out a reservation. We needed a room near the airport. Our daughter had to catch a 6:30 am flight. The airport shuttle pick her up on time and had her there in minutes. When we got up we had a nice breakfast and where on our way.

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Helpful?
Thank carolcorner3
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear carolcomer3, We are glad to hear that the Hilton Garden Inn Charleston Airport was there for you in your time of need. Since we are just minutes away from the airport our goal is to get everyone to their destination in a timely manor. Warmly, Anitra Clarke Guest Service Representative

Morehead City, North Carolina
Reviewed 15 October 2016

Hotel property is well kept up. Rooms are clean and well maintained. Bathtub shower is very low. Made for people who are short plus the bathtub is small and angles so slipping is a hazzard. Morning breakfast staff is very attentive and the chef cooks great over easy fried eggs and spectacular omlets. Evening bar staff was very attentive. Easy...

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Helpful?
Thank Dave G
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear Dave G, Thank you so much for your review. Of course safety is our number one concern. Our bath tubs all have a non slip grip installed for your safety. We are glad to hear that our chefs and staff were very attentive to your needs. Warmly, Anitra Clarke Guest Service Representative

A TripAdvisor Member
Level Contributor
5 reviews
1 helpful vote
Reviewed 12 October 2016 via mobile

Staff extremely friendly and helpful. Hotel and room very bright and clean. Close to shopping and food. It is 15 minutes away from the hospital and the Battery. Easy to get in and out of. I will stay here again!

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Thank A TripAdvisor Member
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear My Stay, Location is one of the main reasons our guests stay with us. We are conveniently located just minutes away from the airport as well as the Tanger Outlet shopping mall. We hope to see you soon.

Summerville, South Carolina
Reviewed 12 October 2016

Had a wonderful experience staying at this hotel. Friendly staff willing to make you comfortable. Clean room and well stocked. I recommend this hotel! Can't say enough nice things about Jillian at the front desk. She greeted the entire family with smiles and helpfulness. She even addressed our children by asking them how they were today! They loved it! She...

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Thank O8021DLkeithd
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear O8021DLkeithd, We really appreciate your review. We try to make everyone feel like family while staying here at the Hilton Garden Inn with us. Can't wait to see you on your next trip. Warmly, Jillian Mosher, Guest Service Manager

Aiken, South Carolina
Reviewed 11 October 2016

This hotel is in a good location and the staff is very friendly. I would definitely recommend it. My bed was clean and I had the option to pick a room before I arrived. I was also created with water and snacks.

Review collected in partnership with Hilton Garden Inn
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Thank sandraeP8756TL
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear sandraeP8756TL, Thank you for being a Hilton HHonors member and choosing the Hilton Garden Inn Charleston Airport! I’m glad you got to enjoy the amenities our Hilton HHonors members enjoy, like water at check in and the Digital Check-in experience. We look forward to your return! Warmly, Jillian Mosher, Guest Service Manager

Charleston, South Carolina
Reviewed 11 October 2016

The mattress was so hard I couldn't enjoy my stay. I was in a lot of back pain the next morning. The mattress was so flimsy and discolored. I would never stay at this hotel again or recommend to anyone!

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1Thank Tiffini L
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear Tiffini L, Thank you for your review. I’m so sorry to hear that the Serta Perfect Sleeper mattresses were not to your liking. They are well-liked by our guests, but an alternative is the Garden Sleep System adjustable beds in our King rooms, giving guests the power to choose the firmness of the beds. I do hope you choose...

Reviewed 11 October 2016 via mobile

Kudos to Jillian, Tori, and Sade. These three ladies were superior during Hurricane Andrew and the influx of guest seeking refuge and those of us working on restoration. Thanks Hilton staff and you 3.

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Helpful?
Thank Donald C
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear Donald C, Your words mean so much to us. It was our absolute pleasure to host you at the Hilton Garden Inn Charleston Airport during the storm and I can’t wait to pass on your kind words to Tori and Sade. We hope you come back under happier circumstances! Warmly, Jillian Mosher, Guest Service Manager

Reviewed 8 October 2016

I selected this hotel because it is where an exam I was taking was being held. The particular room that I was in (112) was very nice. Because I am a Hiltons Honor member I was welcomed with treats. Later in the day a platter of cookies were plced in the lobby. The hotel was located close to major highways,...

Review collected in partnership with Hilton Garden Inn
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Thank christinehW3356EX
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear christinehW3356EX, I’m thrilled to read you enjoyed your time at the Hilton Garden Inn Charleston Airport. I’m so glad you got to take advantage of the amenities at the lobby Garden Table. Guests love our complimentary fresh fruit water and I hope you got the chance to try the delicious evening Welcome Bars. We look forward to your return!...

Reviewed 5 October 2016

Very clean, great atmosphere and very nice breakfast buffet - all because of a great staff. Staff were very friendly, welcoming, and accommodating. Staff are even on hand to prepare breakfast omelets, etc. to order. The location right near the Tanger outlets is very convenient and I will definitely stay at this hotel again.

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Helpful?
Thank Sarah P
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear Sarah P, I really appreciate you taking the time to review our hotel. Our full-service restaurant serves a cooked-to-order southern breakfast, and we think it’s one of the best breakfasts in town! I’m glad to see you agree. We look forward to your return! Warmly, Jillian Mosher, Guest Service Manager

Schertz, Texas
Reviewed 5 October 2016

Staff is very friendly and helpful. I was put in a 2 queen bed room which was not what I made reservation for and then changed to a crappy handicap room and had to lug all my luggage back down to get a different room. Desk manager did offer to get my luggage and hold till I got back from...

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Helpful?
Thank staciwalker
HGIMGT, Guest Relations Manager at Hilton Garden Inn Charleston Airport, responded to this review

Dear staciwalker, Thank you so much for your feedback. I’m so I’m so sorry to hear that your experience at our Hotel did not live up to our standards. I regret the confusion with your reserved room type, but I’m glad we were able to get in you in a room you liked. We hope to see you again some...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
  • Business Centre with Internet Access
  • Room Service
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Self-Serve Laundry
  • Conference Facilities
  • Laundry Service

Additional Information about Hilton Garden Inn Charleston Airport

Address: 5265 International Blvd, North Charleston, SC 29418-6920
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $187 - $367 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Charleston Airport 3*
Number of rooms: 168
Reservation Options:
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Also Known As:
Hilton Garden Inn Charleston Airport Hotel North Charleston
Hilton Garden Inn North Charleston
Hilton North Charleston
North Charleston Hilton
Hotel Style:
#3 Business Hotel in North Charleston
#4 Green Hotel in North Charleston
#9 Family Hotel in North Charleston
#14 Romantic Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Charleston Airport staff and other travellers.
5 questions
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Santa Cruz, California
Philadelphia, Pa
10 months ago
Kerrville, Texas
over a year ago
Charlotte, North Carolina
Gray, Tennessee
over a year ago

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Questions? Get answers from Hilton Garden Inn Charleston Airport staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I stayed in a room overlooking the front parking lot and it was very quiet. You cannot open the windows.”
 of 5 bubbles gatoreed, 12 Dec 2016 | Read review
“Ask for a woods view away from the ice maker”
 of 5 bubbles 640noraa, 14 Nov 2016 | Read review
“Lower number closer to Coliseum ”
 of 5 bubbles gregr887, 11 Nov 2016 | Read review
“You can get a room facing the forest, which is nice.”
 of 5 bubbles DayCationGirl, 1 Nov 2016 | Read review
“high floor”
 of 5 bubbles 347brendaj, 3 Oct 2016 | Read review
5 of 5