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Fairfield Inn & Suites Charleston North/Ashley Phosphate

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Fairfield Inn & Suites Charleston North\/Ashley Phosphate
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277 Reviews from our TripAdvisor Community

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Showing 272: English reviews
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Collegeville, Pennsylvania
Reviewed 6 days ago NEW

Quick overnight stay. Room was average, sheets were clean. Furniture needed updating and had some stains. The hand lotion bottle was used and had sticky stuff on the top. Moderately noisy music at 11:30 PM and there were 3 illegally parked vehicles that made legal parking difficult. I can see why since the parking lot is shared with 2 other...

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Helpful?
Thank scd20002017
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you for giving your time to sharing your recent experience with our hotel. While we are disappointed in your less than perfect experience, we are at the same time grateful for the feedback. I am very sorry that your stay fell short of your expectations. Thank you so much for bringing these concerns to our attention so we can...

Reviewed 6 days ago NEW

We spent four nights here last week. Our room was great,but did have a stain on the couch. The best thing about our stay was the awesome continental breakfast! There were many different items to choose from. The breakfast buffet was fresh and refilled when needed. All employees, in every area, were so friendly and helpful.

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Helpful?
Thank Allison K
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

It's great to hear the staff's overall level of service, as well as the amenities of the hotel itself, both played a vital role in your satisfying experience. We hope we see you again if business brings you back to the Charleston area, and we can make you next stay even more enjoyable. Thank you again for your comments. Vincent...

Suffolk, Virginia
Reviewed 1 week ago

The location of the hotel is horrible. The traffic in and out of the area is a mess. The gym did not have any type of weights with only cardio gear, so it was useless for me. I am guessing they have satellite TV, but it would quite often go in and out with no storms in the area. The...

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Helpful?
Thank Jay W
Dawn W, General Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Jay W, Thank you for providing your feedback regarding your recent stay with us. I understand the importance of staying fit and why having weights would be important to you. We do have partnerships with local gyms that allow our guests to use their facility while staying with us. I hope on your next stay, we can provide you with...

Hendersonville, North Carolina
Reviewed 2 weeks ago

A beautiful, clean, well equipped room and friendly, helpful service. After leaving a hotel we had booked near the Fairfield, because of problems, we were able to get their last room. The person at the front desk was so helpful and compassionate to our problem. The room was more than we expected for the price, although we paid more than...

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Helpful?
Thank Wendy B
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

We appreciate your business and especially the extra time you spent sharing great detail of your recent experience with our Fairfield Inn. I'm sure fellow TripAdvisor members with find your feedback useful! Vincent Lamb-Hotel Manager

Munich, Germany
Reviewed 2 weeks ago

Convenient location, but the room needs renovation. Carpet has multiple big stains, sofa too. We used towls to sit on the sofa. Windows cannot be opened. There was a certain smell in the room. Probably the house is a woodframe building, that was exposed to interior humidity. Nice breakfast area , very freindly staff.

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Helpful?
Thank travel1965-4
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn & Suites Charleston North/Ashley Phosphate with us. As the cleanliness & condition of our hotel is a key priority, I am very sorry that your guestroom fell short of your expectations. Please rest assured that your comments have been shared with the housekeeping and engineering...

Maryland
Reviewed 2 weeks ago

This was a nostalgic trip to our former home and to show a good friend the sights of Charleston and the low country. We stayed for a week and therefore had many opportunities to interact with the wonderful staff. The manager, Kelly and all of the front desk personnel were Great, especially Jerri and Don. Jerri and Kelly readily provided...

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Helpful?
Thank RetiredTravelers07
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

It's always pleasing to see our guests expressing their satisfactory experiences because it ensures that our guest's expectations are being met or exceeded. It's even more pleasing to see that the staff's level of service is what you commented most passionately about. We are constantly improving our overall guest service skills, so we hope when you return to the Charleston...

Watkins Glen, New York
Reviewed 2 weeks ago via mobile

We had a few misfunctions with our room but Vincent went above and beyond to make it right and help us. With a follow up call to the room to ensure everything was taken care of and we were pleased. The hotel was very clean, I hope in the future they add a hot tub for evenings but the kids...

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Helpful?
Thank uawatkins
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thank you for your recent stay with us, and submitting a such a great review. We're happy to see that the overall staff interactions is what made your stay so memorable. Our staff treats our guest's overall experience as a top priority and it's always motivating to see when their hard work is recognized. We hope you return... Vincent Lamb-Hotel...

Safety Harbor, Florida
Reviewed 3 weeks ago

This is a nice hotel with very clean rooms. I was traveling for work so it was just want I needed. Breakfast was good. The hotel was close to the highway so it was convenient to get to the downtown Charleston area.

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Helpful?
Thank Pat K
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Thanks for staying with us! Vincent Lamb-Hotel Manager

Annapolis, MD
Reviewed 4 weeks ago

The rooms were very clean and very nice. The staff was very very helpful. I was traveling with four seniors all over the age of 70 years old. They were impressed with the rooms, the breakfast being served, real food not just donuts and danishes. We stayed for three nights each day our rooms were cleaned and things we had...

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Helpful?
Thank DELLISA T
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

We are glad you enjoyed you stay! Vincent Lamb-Hotel Manager

Reviewed 4 weeks ago

I would take this place over a Hilton anyday. Staff was great and made us feel at home. Ms. Christal is the best, I could barely make it out to breakfast but she took the time to help wake me up with some java. Hands down the best place I've ever stayed. I couldn't get used to the traffic and...

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Helpful?
Thank R W
Vincent L, Manager at Fairfield Inn & Suites Charleston North/Ashley Phosphate, responded to this review

Glad to hear you had a wonderful stay and we look forward to you staying with us again! Vincent Lamb-Hotel Manager

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Suites
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service

Additional Information about Fairfield Inn & Suites Charleston North/Ashley Phosphate

Address: 2540 N Forest Dr, North Charleston, SC 29420-4273 (Formerly Comfort Suites)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $169 - $352 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Charleston North/Ashley Phosphate 2.5*
Number of rooms: 84
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Also Known As:
Comfort Suites North Charleston Hotel North Charleston
North Charleston Comfort Suites
Hotel Style:
#20 Romantic Hotel in North Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Charleston North/Ashley Phosphate staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Charleston North/Ashley Phosphate staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Try to get a room to the back of the building, as far away as possible from the street.”
travel1965-4, 13 Apr 2017 | Read review
“Rooms on the back side overlook woods. There may be noise from guests in the pool area and airplane noise anywhere during the day.”
RetiredTravelers07, 13 Apr 2017 | Read review
“Suites were spacious and have a pull out sofa which was comfortable”
dellisat, 2 Apr 2017 | Read review
“Get the first floor there is only 1 elevator. 4th floor if you like it extra quiet.”
702rw, 31 Mar 2017 | Read review
“Ask for one of the renovated rooms.”
carlborch, 12 Mar 2017 | Read review
5 of 5