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Charleston Grand Hotel

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Charleston Grand Hotel
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177 Reviews from our TripAdvisor Community

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There are newer reviews for Charleston Grand Hotel
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Showing 174: English reviews
Columbia, South Carolina
Reviewed 15 June 2015

I booked a room here for a quick family getaway and it was a nightmare! This was a prior Clarion chain NO longer affiliated but still has Clarion signage up. All the elevators reeked of marijuana it was obvious the staff could've cared less. Our room had excessive urine stains on the sheets, when we complained they moved us to...

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2Thank Jaclyn D
Reviewed 4 June 2015 via mobile

Was in the process of planning a girls weekend getaway, we had planned to stay at this hotel. While in the process of checking the amenities it showed there was a free breakfast and a shuttle bus service. That was the two main reasons that we we're going to stay at this hotel. So I reserved the room and when...

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4Thank Heather H
Reviewed 26 May 2015 via mobile

I had read a lot of bad reviews about this hotel, even still I decided against my best judgment and booked 3 rooms here for Saturday may, 23rd which I booked almost a week ahead of time. I was told I wasn't going to have to pay until I arrived at the hotel, and that the card I put on...

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Thank VictoriaGrace0896
Washburn, Tennessee
Reviewed 25 May 2015 via mobile

I am leaving the hotel this morning and I must say I was pleasantly surprised with the hotel. I had read the reviews after I booked and I was worried. I got her though and I was greeted by a pleasant staff, a clean updated room and nice clean linens. I saw no bug or anything. My only complaint was...

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2Thank kermitcarpenter
Reviewed 15 May 2015 via mobile

The smell slaps you in the face but at least it helps distract you from the out dated rusted bathroom and nasty room. I don't want to touch anything much less sleep here. Room was booked or us with a group I am going to make sure I check the rest of the reservations before we go again. Entirely too...

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Thank tssickham
Faulk44, Guest Relations Manager at Charleston Grand Hotel, responded to this review

On behalf of the entire team we are apologetic that your stay was less than great. I would appreiate if you would call the hotel directly to speak to management about any issues you experienced. The facility isn't known for having a foul odor unless it was the nearby papermill which at times can radiate a strong odor through the...

Dawsonville, Georgia
Reviewed 12 April 2015

Booked this several months back through Wyndham Vacations and it was an all-around disappointment. FYI, it is now a Clarion. We noticed the area was not really great when we drove in. Greyhound bus station is next door and had lots of traffic, etc. We had called earlier in the day to verify that we had a late check-in as...

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Thank 587TaraH
Faulk44, General Manager at Charleston Grand Hotel, responded to this review

We as a team sincerly apologize for not exceeding your expectations. Our system had crashed and unfortunately in this day and age everyone is dependant on them. Your arrival should have been a smooth process regardless of any issues we were having. I will notate that the clerks need to be very clear at checkin that there is a fee...

Reviewed 26 March 2015 via mobile

Trying to save a few dollars I booked a room here and just about ruined our weekend! We arrived on a Friday evening to a parking lot full of party goers trying to get into a restaurant/night club that's connected to the hotel. Parking was very limited. I awoke the next morning after trying to sleep thru all the loud...

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Thank BlkJim
Faulk44, General Manager at Charleston Grand Hotel, responded to this review

We as a team are sincerly apologetic for all the noise. Your experience has been passed on to the owner who holds the lease on the resturant next door and is executing a plan of action so that this type of situation does not happen again. We again sincerly apologize for exceeding your expectations

Wilmington, North Carolina, United States
Reviewed 16 March 2015

I'm just a college girl who stopped here on a road trip to New Orleans. For the price and location, I thought this place was pretty on point. We originally chose this hotel because of the free shuttle service to downtown...too bad you have to book it 24 hours ahead of time. Also they charge $5 for the breakfast so...

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Thank Kristin M
Reviewed 14 March 2015 via mobile

I have heard good things from other clarions but this one sucked. The website said continental breakfast but you had to go to a restaurant next door. The food was ok but it ran out and the dishes were sticky. The rooms werent cleaned everyday and the toilet and sink were backed up. Wont return.

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2Thank Judy H
Reviewed 13 March 2015 via mobile

Clean rooms, comfortable bed, area parking needs help, and the continental breakfast - don't bother, they sure didn't. Had to wait for the continental breakfast to be cookd instead of it being ready. Breakfast was not even included in the cost. The people were very nice, the service lacked attention.

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1Thank REV. PHILLIP W

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Shuttle Bus Service
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
Charleston Grand Hotel (formerly Clarion) under new management and ownership is centrally located in the heart of North Charleston, SC. Just minutes away from Downtown Charleston and The North Charleston Coliseum, makes our hotel a very convenient choice. We offer you a variety of room choices and amenities. We take pride in great customer service to go along with an enjoyably comfortable stay. It is our goal to make sure that you leave happy. So if there is anything that we can do, please let us know. Thank you for making Charleston Grand Hotel your choice. ... more   less 

Additional Information about Charleston Grand Hotel

Address: 3640 Dorchester Rd, North Charleston, SC 29405-7569 (Formerly The Historic Grand Hotel)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $103 - $184 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Charleston Grand Hotel 2.5*
Number of rooms: 128
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Also Known As:
Clarion Hotel North Charleston
Clarion Hotel Charleston
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Grand Hotel staff and other travellers.
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Questions? Get answers from Charleston Grand Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“look elsewhere.”
 of 5 bubbles 41ashleym, 13 Mar 2017 | Read review
“if you a light sleeper ask for a double or suite king rooms face a train track”
 of 5 bubbles meredithm775, 28 Sep 2016 | Read review
“Pay a little more and get closer to town.”
 of 5 bubbles caseymimi2, 4 Jun 2016 | Read review
“The rooms in the back you hear the train the room in the front you hear traffic till 10 PM. Just turn the TV you be fine.”
 of 5 bubbles gloriac95, 15 Apr 2016 | Read review
“Plan far ahead.”
 of 5 bubbles 145vickieh, 6 Apr 2016 | Read review
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