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Charleston Airport Hotel

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Charleston Airport Hotel
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586 Reviews from our TripAdvisor Community

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Showing 585: English reviews
Cliffside Park, New Jersey
Reviewed 9 April 2016 via mobile

The hotel had a special thru trip advisor. The price was fair. The hotel is conveniently located, near the airport, downtown and the outlets. The staff was nice. The building needs to be updated. The shuttle to the airport and the shops is helpful.

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Helpful?
Thank termj
RadissonChas, Director of Sales at Charleston Airport Hotel, responded to this review

Thank you for taking the time to share your feedback. We take pride in our “Yes I Can!” culture and do apologize you did not receive this level of service. We take the time to listen to your constructive comments, so we can continually improve our services. We hope for another opportunity to exceed your expectations. Should you have any...

Marietta, Ohio
Reviewed 8 April 2016

Pool was freezing cold and hot tub was extremely hot. Bed were hard and bathroom shower was very old and in need of replacement. Would have been good value for the money if it was what we were expecting.

Review collected in partnership with Radisson Hotels
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Helpful?
Thank jennfera2016
RadissonChas, Director of Sales at Charleston Airport Hotel, responded to this review

Thank you for taking the time to provide feedback to the Radisson team. We do our best to keep the water at 78. We do find some guest like the water warmer and some cooler. We are sorry you found the pool to be freezing. Thank you for your stay and we hope to see you return soon. Director of...

Greer, South Carolina
Reviewed 7 April 2016 via mobile

They want 100 characters… It is very simple. This hotel is disgusting. The service is terrible. Oh by the way this hotel is disgusting. What else do you need to know? With an updated hotel and an updated world you would think they would make more effort. The sleep number beds in the room are a huge nuisance.

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Helpful?
Thank pcford82
CarlsonRezidor, Online Customer Support at Charleston Airport Hotel, responded to this review

Thank you for reaching out and writing your review. We appreciate your patronage and apologize for the dissatisfaction of your stay, in regards to the service provided and overall cleanliness and condition of your room and the hotel. Your feedback is valuable and will help us facilitate all necessary staff and hotel improvements to ensure a positive guest experience.

Durham, North Carolina
Reviewed 5 April 2016

I stayed at the Radisson in Charleston, SC from Friday to Sunday. I really enjoyed it the room was nice. It had nice amenities (inside pool and hot tub, free wifi) . What I really enjoyed was the service that I received while I was there. The people were so inviting and nice. Bailey, Kendra, and Dwon and were wonderful.

Review collected in partnership with Radisson Hotels
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Thank Ericka B
Wellford, South Carolina
Reviewed 4 April 2016

Pool heater was broken, door to bathroom was warped and hard to open and close with a horrible loud noise, didn't have enough blankets and pillows for the pull out bed and roll away bed, the tub wouldn't hold water, there is a crack in the toilet, the sink backed up, the sleep number bed didn't work, the staff didn't...

Review collected in partnership with Radisson Hotels
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Helpful?
Thank Mustangkinsey
CarlsonRezidor, Online Customer Care Specialist at Charleston Airport Hotel, responded to this review

Thank you for taking time to write your review. We sincerely apologize that your stay was less than satisfactory. We can assure this is not the type of product or level of service we at Radisson pride ourselves upon. We have noted your complaints regarding the condition of our hotel, and we are making the changes necessary to ensure that...

Pleasant Garden, North Carolina
Reviewed 4 April 2016

Stayed here for our anniversary super great staff and clean. Very convenient to historic charleston. Great local foods and staff answered all questions. Upgraded to free breakfast . Enjoyed alol the sights. Carriage ride walk through downtown harbor tour aquarium (not impressed ) boone plantation and the local summerville flower festival.

Review collected in partnership with Radisson Hotels
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Helpful?
Thank L3645DOjulies
RadissonChas, Director of Sales at Charleston Airport Hotel, responded to this review

We are so very happy you enjoyed your stay with us. We hope to see you return soon and safe travels always. The Radisson Family

Blackville, SC
Reviewed 4 April 2016

Review collected in partnership with Radisson Hotels
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Helpful?
Thank mbg345
RadissonChas, Director of Sales at Charleston Airport Hotel, responded to this review

Reviewed 3 April 2016

This is by far the WORSE hotel I have ever stayed in, and I have been in some third world country 2 star hotels. Let me start my experience in order. The beds were the hardest bed I nave ever laid on. The were really old Sleep Number beds, and the remotes had to be pressed SO hard to get...

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Helpful?
Thank Troy I
RadissonChas, Front Office Manager at Charleston Airport Hotel, responded to this review

Thank you for reaching out and writing your review. We are sorry you were not satisfied with the accommodations of your room Troy I. We will review the conditions of your room with our housekeeping staff to ensure all guest rooms are up to Radisson Hotels standards.

Georgetown, Illinois
Reviewed 3 April 2016

Had I not prepaid with no refund option I wouldn't have stayed here. Thought they had sleep number beds, they did not and the beds were VERY uncomfortable. It's not your typical radisson. More in line with motel 6. Staff was very friendly though. Other than that I can't think of any compliment about the hotel.

Review collected in partnership with Radisson Hotels
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Helpful?
Thank bksmith30
RadissonChas, Front Office Manager at Charleston Airport Hotel, responded to this review

We apologize you were not satisfied with the condition of the hotel during your stay. bksmith30. We appreciate you taking the time share your experience. Your comments are valued, and your suggestions will be used to consider improvements in the future.

Reviewed 25 March 2016 via mobile

The staff is 5 star. I think the rooms are being refurbished. Our king room was fine for our 6 night stay. It was clean and everything worked. A nice cooked breakfast was included for us. The location is convenient and quiet. We were touring the historic areas and this was far less expensive that hotels within those areas.

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Helpful?
Thank mar4lu
RadissonChas, Director of Sales at Charleston Airport Hotel, responded to this review

Thank you for your feedback. I will be sure to share with our team. We have a great hotel and wonderful team. We hope to see you return soon. Thank you Director of Sales and Marketing

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Room Service
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Meeting Rooms
  • Shuttle Bus Service
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
LOCATION Conveniently located just off I-26, the main route into Charleston, at the corner of Rivers Avenue and East Aviation Ave. Hotel is two miles from Charleston International Airport, 1 mile from I-526, ten minutes from Charleston historic district and downtown Summersville, twenty minutes from area beaches, five minutes from the Charleston Convention Center, Coliseum & Performing Arts Center, 2 miles from the Charleston Air Force base and is just a short drive to the Naval Weapons Station and several business centers. GUEST ROOMS The Charleston Airport Hotel is a full-service hotel, offering 159 guest rooms, each comfortably furnished to ensure a quiet, relaxing stay for the business and leisure traveler. Each room features a coffee maker, remote controlled cable television, in-room movies, high speed internet, work desk, sitting area, full size iron/board, microwave (upon request), refrigerator (upon request) and hairdryer. EVENT FACILITIES The hotel features six meeting/banquet rooms with over 8,000 square feet of event space, accommodating groups from 10-400. Each meeting/banquet room is equipped with high-speed Internet access, light dimmers and individually controlled heating and air conditioning systems. A variety of catering services is offered to suit any occasion. From banquets and receptions to breakfasts and luncheons, our professional staff provides personalized service to handle every detail. RESTAURANT The Haven Restaurant offers Low Country cuisine from 6:00 am - 10:00 am and dinner 5:30 pm to 10 pm. Room service is also available. LOUNGE Haven cocktail lounge, open 4:00 pm - 10:pm am, is a popular after hours gathering place. AMENITIES The Charleston Airport Hotel features are variety of amenities to please any guest including: same day laundry, laundry machines, ample free parking, on-site fitness center, heated indoor pool, and whirlpool. AREA ACTIVITES Tennis courts and championship golf courses are nearby. Fort Sumter, Patriots Point, Tanger Outlets, plantations, gardens, beaches, parks, shopping, the Battery, and the historic district are just minutes away. TRANSPORTATION Complimentary airport shuttle service is provided 6am to 11pm, seven days a week. Transportation to North Charleston's Visitor Center is provided at a small fee. ... more   less 

Additional Information about Charleston Airport Hotel

Address: 5991 Rivers Ave, North Charleston, SC 29406-6016 (Formerly Radisson Hotel Charleston Airport)
Region: United States > South Carolina > Coastal South Carolina > North Charleston
Price Range: $91 - $170 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Charleston Airport Hotel 3*
Number of rooms: 159
Also Known As:
Radisson Charleston Airport
Radisson North Charleston
North Charleston Radisson
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Questions & Answers

Here's what travellers have asked, with answers from Charleston Airport Hotel staff and other travellers.
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Questions? Get answers from Charleston Airport Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“Free Shuttle TO Dock/Cruises, $10/ea./RETURN to Hotel. Parking at Hotel Included in our Room Rate for Days on the Cruise.”
 of 5 bubbles rosivdapirt_12, 28 Nov 2016 | Read review
“Upper floors away from elevators, rooms are quieter.”
 of 5 bubbles 919all, 7 Nov 2016 | Read review
“Check another hotel.”
 of 5 bubbles robertaw706, 23 Oct 2016 | Read review
“Stay away from this hotel”
 of 5 bubbles navycporet, 3 Oct 2016 | Read review
“Ask for a room on the top floor.”
 of 5 bubbles summertraveler12, 28 Sep 2016 | Read review
5 of 5