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Tru By Hilton Orangeburg

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Traveller (50)
Room & Suite (63)
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About

#2 of 21 hotels in Orangeburg
Location
Cleanliness
Service
Value
Travellers' Choice
Find your fun at Tru By Hilton Orangeburg. Conveniently located off I-26, you'll be close to SC State University and Claflin University, and minutes from Downtown Orangeburg. Our minimalist rooms are uniquely Tru, with stylish hardwood-like floors, big bright bathrooms and heaps of storage space. Chill out with free WiFi or watch a movie on the large TV with premium channels. Stay healthy or treat yourself each morning with free, hot breakfast. Enjoy piping hot scrambled eggs, delicious chicken sausages, yogurt, fruit, granola and oatmeal, or build your own waffle boat masterpiece, with over 30 indulgent toppings to choose from. Work, relax and play in our reimagined lobby. Cozy semi-private alcoves make it easy to unwind, and our 24/7 market is always open for drinks and snacks. Embrace your inner child in our Games Area, or enjoy a workout in the high-tech Fitness Center. Affordable travel now comes with unexpected things - like certainty.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Kids stay free
Children Activities (Kid / Family Friendly)
Pets Allowed ( Dog / Pet Friendly )
Parking
Wifi
Breakfast available
Breakfast buffet
Snack bar
Business Centre with Internet Access
Convenience store
Non-smoking hotel
Shared lounge / TV area
24-hour front desk
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Room features
Air conditioning
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
2.5 of 5 stars
HOTEL STYLE
Modern
Business
Languages Spoken
English
Hotel links
Special Offer:Price Match Guarantee

Location

739 Citadel Road, Orangeburg, SC 29118
Tru By Hilton Orangeburg
253Reviews2Q+A20Room tips
Traveller rating
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Marilyn S wrote a review Apr 4
Mooresville, North Carolina88 contributions44 helpful votes
Well. Our $182.00 room was SMALL. 20by 14’ The desk chair was filthy. The bed frame had sharp corners. The bathroom was nice size. TV was ok. No microwave. No coffee pot. The breakfast was not good. Too much to list Will NOT be back to that hotel. I give it a rating of 5.
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Date of stay: April 2024Trip type: Travelled as a couple
Room Tip: Find different hotel.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Tru By Hilton Orangeburg
Responded 2 weeks ago
Dear 780marilyns, Thank you for evaluating your recent stay; your comments are valuable to us. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that your room did not meet your expectations and that several inconveniences led you to a less-than-favorable impression of our hotel. We also apologize for the various cleanliness issues you encountered. We appreciate you bringing these observations to our attention. Feedback like yours helps us as we strive to provide complete guest satisfaction. We hope you will give us another chance to provide you with the outstanding stay you deserve. Thank you for choosing Tru! Tru by Hilton Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Sue H wrote a review Apr 2023
Tallmadge 8 contributions
Hotel's Favourite
This was our first time staying in a Hilton TRU! We were pleasantly surprised at how nice and clean the lobby and the rooms were! We was checked in at the front desk by a young girl named Day. She was so welcoming! Later l was having trouble connecting to the Internet and she was so helpful! She took the time to go on the website and found out my last name was misspelled on the website and that’s why l couldn’t connect. The room was new and the walk-in shower had great water pressure! We will definitely stay here again on our next trip!
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Date of stay: April 2023Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from Guest Service Manager, Guest Services / Front Office at Tru By Hilton Orangeburg
Responded Apr 22, 2023
Dear N3208LEsusanh, Thank you for reviewing your recent stay at Tru by Hilton Orangeburg. We are pleased to know you had a great time here and that you were especially pleased with our devoted associates and the cleanliness of our property. We will surely share your compliments with Day, who made your stay even more memorable. We appreciate your comments and look forward to welcoming you again. Thank you for choosing Tru! Tru by Hilton Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Christine H wrote a review Mar 2024
Ontario, Canada3 contributions2 helpful votes
“Truly” a miss. Our room wasn’t ready until three hours after checkin. The room was small and we couldn’t sit in the chair as it was really stained. The pillows are absolute garbage…literally should be tossed! The bed had a distinctive mound in the centre. So disappointed from start to finish..Will definitely not book with The Tru Brand again.
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Date of stay: March 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
Room Tip: Avoid the third floor if you can…unless you like the stomping if people above your head!
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Tru By Hilton Orangeburg
Responded 2 weeks ago
Dear H4702HFchristineh, Thank you for evaluating your recent stay; your comments are valuable to us. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that your room did not meet your expectations and that several inconveniences led you to a less-than-favorable impression of our hotel. We appreciate you bringing these observations to our attention. Feedback like yours helps us as we strive to provide complete guest satisfaction. We hope you will give us another chance to provide you with the outstanding stay you deserve. Thank you for choosing Tru! Tru by Hilton Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Terry S wrote a review Mar 2024
Ottawa, Canada138 contributions47 helpful votes
This was my first time staying at a Tru by Hilton hotel. My room was very basic but clean and comfortable. The bed and pillows were very nice. I do appreciate a walk-in shower with big dispensers of shampoo, conditioner and body wash. Staff were friendly and accommodating. I was travelling with a small dog. The only negative thing was the crazy room charge because it was Easter weekend. Come on, they quoted me $350 USD for the night and a $75 pet fee which I ultimately didn’t have to pay for some strange reason. I think that it was overlooked. I would recommend this hotel when you’re travelling. Clean and quiet.
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Date of stay: March 2024Trip type: Travelled solo
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Owner at Tru By Hilton Orangeburg
Responded 2 weeks ago
Dear TerryS681, Thank you for choosing Tru by Hilton Orangeburg for your recent stay and for sharing your experience. We're thrilled to know that you liked our clean, comfortable room, bed, pillow, amenities, and the service provided by our associates. We appreciate you bringing up the billing discrepancy you noticed; we will address it with our respective team for further improvements. Thank you for recommending us, and we hope to have the pleasure of accommodating you again soon. Thank you for choosing Tru! Tru by Hilton Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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purplekerri1Chicora wrote a review Feb 2024
Ligonier, Pennsylvania115 contributions45 helpful votes
Very friendly and helpful staff. Room on the small side but very clean. Great breakfast offerings including a machine that makes pancakes you just wave your hand. Fitness room, pool table in the lobby. Walk to a Cracker Barrel. Easy on and off Highway
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Date of stay: February 2024Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Tru By Hilton Orangeburg
Responded Feb 10, 2024
Dear Kerri G, We're thrilled to hear that you had a positive experience at Tru by Hilton Orangeburg! Thank you for your kind words about our friendly staff and clean rooms. We're delighted that you enjoyed our breakfast offerings and amenities like the fitness room and pool table. We look forward to welcoming you back for another great stay soon! Thank you for choosing Tru! Tru by Hilton Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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Disappointment wrote a review Jan 2024
New Hampshire, United States7 contributions
Multiple issues. This is not a hotel for experienced, well-behaved adult travelers who know what they should be getting for their money. No coffee maker, no microwave, no ice bucket, not even water cups in the bathroom, no bathroom fan, no closet, no comfortable chair or place to have a quiet in-room meal, lightbulbs burned out. Then, an $80 (yes, EIGHTY dollar) pet charge, for a shih tzu. We live in a true tiny house and our bedroom at home is larger than this entire space...we were constantly tripping and bumping into each other. And this, so far, is just the room. Customer service is next. There was some kind of coon hound convention going on with dog fights happening right in the hallways and in some of the rooms. A serious domestic disturbance that carried all the way to the parking lot. As if this weren't enough, some trashy basketball team was staying here and behaved like animals. We finally had enough and called the front desk...at 10:30 at night after trying to sleep for hours...only to be told there was nothing they could do. Really? Nothing? How about go knock on the door and ask them to keep it down? No customer service...so I said fine, we'll just call the police. Like a miracle, within minutes, all the raucous stopped. And then the smell of Marijuana was so strong it was choking us. This is not our kind of place and will never stay here again. On a positive, bed was fairly comfortable and it was clean. I wasted my reward points on this low-class joint. Never again. Adults, go somewhere else.
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Date of stay: January 2024
Value
Location
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Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Tru By Hilton Orangeburg
Responded Jan 10, 2024
Dear christinemB2651RC, We sincerely apologize for the challenges you faced during your stay. Your detailed feedback is crucial, and we regret that we fell short of your expectations. We understand the importance of amenities and a peaceful environment for a comfortable stay. Your experience does not reflect our usual standards, and we're actively addressing the issues raised to improve our guest experience. Please know your concerns are taken seriously, and we appreciate your patience. We value your loyalty and hope to have the opportunity to regain your trust with a more positive experience in the future. Thank you for choosing Tru! Tru by Hilton Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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schaynu wrote a review Dec 2023
Saint Leonard, Canada119 contributions50 helpful votes
Major rip-off. New hotel,.but small room with no easy chair in king-size suite. No microwave. Only one end table by the bed. Price was $156 USD whereas we paid $90 USD the night before at another Tru By Hilton Hotel in Winchester, VA. Despite being a Hilton Rewards Member will not return to this hotel.
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Date of stay: December 2023Trip type: Travelled as a couple
Room Tip: Avoid this money trap.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Tru By Hilton Orangeburg
Responded Dec 6, 2023
Dear schaynu, As a member of Hilton Honors, we appreciate your loyalty to our brands. Thank you for evaluating your recent stay; your comments are valuable to us. Our team strives to ensure an exceptional experience for each guest. Therefore, we are disappointed that your room did not meet your expectations and that several inconveniences led you to a less-than-favorable impression of our hotel. We appreciate you bringing these observations to our attention. Feedback like yours helps us as we strive to provide complete guest satisfaction. We hope you will give us another chance to provide you with the outstanding stay you deserve. Thank you for choosing Tru! Tru by Hilton Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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sr70 wrote a review Nov 2023
Asheville, North Carolina42 contributions30 helpful votes
Great hotel! The staff was so kind - from the front desk to the breakfast staff, every staff member checked in to make sure we had a good experience and went above and beyond. Very clean hotel. My kid had a great time playing pool and other games in the lobby. The room was comfortable and well designed. Pet friendly. Good continental breakfast included. I highly recommend this hotel.
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Date of stay: November 2023Trip type: Travelled with family
Room Tip: Parking is easy. Orange burg doesn’t have a lot but there’s a grocery store nearby.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Tru By Hilton Orangeburg
Responded Nov 26, 2023
Dear Susan R, Thank you for your wonderful review of Tru by Hilton Orangeburg. We're thrilled to hear you had a great experience and appreciated our clean facilities, friendly staff, and various amenities. It's fantastic to know your child enjoyed the lobby games. We appreciate your recommendation and look forward to welcoming you back. Thank you for choosing Tru! Tru by Hilton Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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mom42398 wrote a review Nov 2023
Wilmington, North Carolina8 contributions4 helpful votes
My one night stay was good. Check in was quick and easy. I was recognized as a Diamond Member. My room was clean and the temperature was good. The hotel was quiet overall, but I awoke to music blaring from below my room. Breakfast was suitable to start off my day. The loud music continued until I checked out.
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Review collected in partnership with Tru by Hilton
Date of stay: November 2023
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Tru By Hilton Orangeburg
Responded Nov 17, 2023
Dear mom42398, We're thrilled you had a wonderful time during your one-night stay. It's fantastic that you enjoyed our clean rooms, AC temperature, breakfast, and service. However, we are sorry your sleep was disturbed by noise from nearby guests. We are grateful for your patience, and we want you to know our front desk is always available to help make your stay as restful as possible. Thank you again for being our guest, and we hope you will return as we would love to provide you with a better experience and a good night's rest! Thank you for choosing Tru! Tru by Hilton Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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scmami wrote a review Nov 2023
Simpsonville, South Carolina100 contributions49 helpful votes
TRU in OB was a great experience for SCSU homecoming. The check in was fast, the room was clean, the people were friendly, breakfast was filling, and the lobby was fun. They found a left behind sentimental item and held it for me. Can’t ask for better service. Thanks Zach, Shanice, and Alexa! See you next year.
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Date of stay: November 2023Trip type: Travelled as a couple
Room Tip: Lobby can be loud during events, so be warned:)
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
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Response from General Manager, Guest Services / Front Office at Tru By Hilton Orangeburg
Responded Nov 7, 2023
Dear scmami, It means so much to us that you had a great stay at Tru by Hilton Orangeburg. We are glad you enjoyed our prompt check-in process, clean rooms, breakfast, and lobby. We are committed to providing each guest with an exceptional experience; therefore, we appreciate knowing that the service from our hotel associates, especially Zach, Shanice, and Alexa, exceeded your expectations. Thank you again for the kind words! We are honored you chose to stay with us during your visit to Orangeburg, and we can't wait to host you in the future for more great memories. Thank you for choosing Tru! Tru by Hilton Management Team
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
C$195 - C$247 (Based on Average Rates for a Standard Room)
LOCATION
United StatesSouth CarolinaOrangeburg
NUMBER OF ROOMS
93
Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
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Tru By Hilton Orangeburg - UPDATED 2024 Prices, Reviews & Photos

Frequently Asked Questions about Tru By Hilton Orangeburg
What are some of the property amenities at Tru By Hilton Orangeburg?
Some of the more popular amenities offered include free wifi, free breakfast, and a fitness centre.
Which room amenities are available at Tru By Hilton Orangeburg?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Tru By Hilton Orangeburg?
Guests can enjoy free breakfast and a snack bar during their stay.
Is parking available at Tru By Hilton Orangeburg?
Yes, free parking is available to guests.
What are some restaurants close to Tru By Hilton Orangeburg?
Conveniently located restaurants include Chick-fil-A, Cracker Barrel, and Ruby Tuesday.
Are there opportunities to exercise at Tru By Hilton Orangeburg?
Yes, guests have access to a fitness centre during their stay.
Are pets allowed at Tru By Hilton Orangeburg?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Are there any historical sites close to Tru By Hilton Orangeburg?
Many travellers enjoy visiting Edisto Memorial Gardens (8.8 km).
Is Tru By Hilton Orangeburg accessible?
Yes, it offers wheelchair access, reduced mobility rooms, and facilities for disabled guests. For specific enquiries, we recommend calling ahead to confirm.