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Courtyard by Marriott Rock Hill

209 reviews
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Traveller (18)
Room & Suite (17)
Dining (2)
Overview
  • Excellent41%
  • Very good30%
  • Average17%
  • Poor8%
  • Terrible4%
Travellers talk about
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Airport Transportation
3.0 Star Hotel
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Reviews (209)Write a Review
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62
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9
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LanguageEnglish
80
62
37
18
9
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All reviewsoutback steakhousestarbucks coffeenice courtyardindoor pool and hot tubusing pointspublic areaslobby areanice stayfront desk staffoff the highwaystaff was very friendlybed was comfortablenext morningcharlotte arealong driverooms were cleanwould stay again
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1 - 5 of 206 reviews
Reviewed 4 weeks ago via mobile

We are Platinum Elite Marriott members and as such have stayed at a lot of courtyards. But this is the worst one we have ever stayed at. The food and service at the Bistro were very good but our room was dingy and not very...More

Thank Colette3890
Response from Ashley G, Guest Relations Manager at Courtyard by Marriott Rock HillResponded 4 weeks ago

Please accept my apologies for the disappointing stay with us. You are correct that we are currently renovating the entire property. Everything should be shiny and new. Have a great week!

Reviewed 4 weeks ago

Staying here on business and working after hours they didn't tell me they were renovating the 3rd floor started and 7a -6p. Needless to say didn't get much sleep. The hotel definitely needs an overhaul on every floor. The lobby is really nice and bistro....More

Thank Irish L
Response from Ashley G, Guest Relations Manager at Courtyard by Marriott Rock HillResponded 4 weeks ago

We do apologize for the construction and the vandalism. We wish that we had absolute control over everything that happens. Whenever a guest feels uncomfortable staying with us we are always more than happy to cancel the reservation without penalty. We do not have a...More

Reviewed 4 weeks ago via mobile

This is the least-nice Courtyard Marriott we have ever stayed in.... stains all over the carpet in our room, moldy caulking in shower, dirty grout, and a slow-draining tub with a dingy, torn up bathmat lining the bottom. (I would be afraid to see what...More

Thank Carly D
Response from Ashley G, Guest Relations Manager at Courtyard by Marriott Rock HillResponded 4 weeks ago

Carly D, Thank you for staying with us. I am sorry that your stay was disappointing. Our complete renovation will be extensive and we are looking forward to it's completion. There are some Courtyard Bistros that stay open all day. Ours does not because of...More

Reviewed 27 December 2017 via mobile

I checked into the Rock Hill Courtyard Marriott the day after Christmas after 8 hours of driving. I booked the room on Priceline because after I clicked pet-friendly this hotel was on that list and I assumed my pet was welcome. I left the room...More

Thank brandname1313
Response from Ashley G, Guest Relations Manager at Courtyard by Marriott Rock HillResponded 31 December 2017

Unfortunately, we are not a pet friendly hotel. I would like to suggest to you and its always a good rule of thumb to verify whether the hotel is pet friendly or not. Have a great week!

Reviewed 15 December 2017

The hotel is close to the highway and it is pretty loud. The rooms are OK except mine smelled moldy, they were doing renovations on 3rd floor, so perhaps that one is better. Could not get my phone to connect to the Marriott wireless, this...More

Thank SwedeinUSA
Response from Ashley G, Guest Relations Manager at Courtyard by Marriott Rock HillResponded 18 December 2017

SwedeinUSA, Thank you for staying with us. We are looking forward to the completion of our renovation in a couple of months. I was happy to help you get your phone to connect to the wifi at the front desk. I'm sorry for any inconvenience....More

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About
Amenities
Top amenities
Pool
Fitness Centre with Gym / Workout Room
Free Parking
Restaurant
Bar/Lounge
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Multilingual Staff
Airport Transportation
Dry Cleaning
Self-Serve Laundry
Conference Facilities
Breakfast Available
Room amenities
Microwave
Things to do
Pool
Fitness Centre with Gym / Workout Room
Restaurant
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$108 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$108 - US$193 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (18)
Room & Suite (17)
Dining (2)
Pool & Beach (1)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"Ask for the non-highway side"
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"Request a top floor not on the interstate side for a quieter stay."
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"No real views here; try to avoid facing the expressway and take a top floor for quietest experience"
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"Avoid the highway side."
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