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Terrible service at the front desk. They would not honor AAA, even for a Marriott Platinum member. Hotel carpet needs replacing. Food service was slow as they were severely understaffed. Do yourself a favor and choose somewhere else.More
1 Thank mike p
Response from Ashley G, Guest Relations Manager at Courtyard by Marriott Rock HillResponded 11 May 2017
2. Dear Mike P,
Thank you very much for taking the time to review our property. Your input and the feedback from all of our guests is vitally important to us. We always want guest expectations to be met and exceeded upon arrival.
Our daughter goes to Winthrop, & this has become our go-to place to stay in Rock Hill. Kudos to the front desk staff on this occasion...first, we got there before check-in time, & they were able to accommodate us quickly, even though the hotel had...More
My family and I have stayed at this hotel before. In the past it was clean, nicely appointed, and well-maintained. Unfortunately, that was not the case this time. We checked in for a weeklong stay, in a suite. The sink did not work, the mattress...More
Last minute reservation with late arrival- everything ready, night staff friendly and helpful. The rooms were clean and well appointed. The only issue was loose carpeting in the hallways on upper floors.
On our drive home from Florida reserved a room using points. When we arrived we were surprised to find there were no carts to bring our luggage up to the room. Apparently, this hotel has only two luggage carts and they were both in use....More
US$117 - US$188 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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