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Comfort Inn & Suites

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92 Reviews from our TripAdvisor Community

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Showing 92: English reviews
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Charleston, South Carolina
Reviewed 2 weeks ago

When my girlfriend changed her reservation from two nights to one, the one line reservation system didn't change it, so when we showed up, they had canceled our reservation, and charged us for the previous night. The front desk attendant was the most rude person, and almost gloated that we got charged. You could tell that she is in the...

1Thank Travelingthrough843
Reviewed 3 January 2017 via mobile

Traveling from Cincinnati to Charleston and was exhausted and had to stop for the night. I thought Spartanburg was perfect as my trip the next day would be much easier. The hotel was perfect: location, clean, very comfortable and spacious. Had a refrigerator in the room too as I was carrying perishables. Plus , a decent breakfast to get me...

1Thank Paula S
About Hotel's Favourite Review
Riaz K, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest. We are delighted to see your comments. You are superb. Thank you from the bottom our heart. We look forward to your next visit. With Love and respect. Ray khan. General manager

Port Charlotte, Florida
Reviewed 4 weeks ago via mobile

This is a nice clean hotel. The CLEAN part is important to me. I was impressed by the professional service and free breakfast and wifi is always a plus. The beds are comfy and the pillows are amazing. Thank you for a lovely stay.

1Thank jlmars8313
Dickson, Tennessee
Reviewed 1 February 2017

Easy on and off of the highway. Plenty of restaurants nearby. The staff was friendly at check in and out. The room was quiet - very restful. It was a nice sized room and very comfortable. There was a microwave, refrigerator, desk, reclining chair and even a small dinette table with 2 chairs. We would definitely stay here again.

1Thank K P
Reviewed 26 January 2017

room was clean, front desk was friendly and quick to help. We stayed for a few days and left vert early on the morning we checked out, we were very happy to see that breakfast setup had started and although there was nothing hot (it was before breakfast availability) we were able to get coffee, and a muffin to go.

1Thank Doreen L
Deltona, Florida
Reviewed 30 October 2016

I stayed here for the first and last time over the weekend. The girl at the front desk seemed very annoyed that she had to wait on me. When I booked this hotel and when I checked in at the front desk there was absolutely no mention of any problems. I was tired after a long drive so I immediately...

3Thank Mike D
Riaz K, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest. We are so sorry that we failed to mention to you at check-in about the internet outage, we were mentioning to the guest about it . Perhaps we forgot in your case. It was an area wide problem that evening that lasted till late evening. We did post a big notice at the front desk counter. We understand...

Montreal, Canada
Reviewed 29 October 2016 via mobile

We stayed at the Comfort Inn on our way to Florida during the hurricane Matthew. The room smelled like mold (pungent smell) and the air conditioning was so loud, we could not turn it on. The carpet had a strong smell of chemical. Bed linen and bathroom were cleaned. Breakfast was included and had hot and cold items. Not likely...

1Thank Poupette01
Riaz K, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest. The room carpet was shampooed that morning . Perhaps that fresh smell of cleaning solution you did not like. sorry about it. Please consider visiting us again for better service. Sincerely. Ray. General manager

Spring Grove, Illinois
Reviewed 19 October 2016

We were passing through and found this property was available for our one-night stay. The grounds and entrance were clean and easily accessed. The front desk was friendly and greeted us right away. Our room was spacious, clean and smelled fresh when we entered. There were nice restaurant facilities nearby. A nice experience overall.

1Thank Del H
Riaz K, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest. Thank you for staying with us. We are so happy that you found every thing to your likeness. We are so lucky to be recognized for the good things. In this age of social media, we get overwhlmed by miniscule things and silly comments. We truly appreciate your generosity. Sincerely. Ray Khan.

Reviewed 12 October 2016

Hotel very clean, room was clean and very nice. had a small refrigerator, couple of chairs and a small table. and an extra chair. Started out staying 2 nights and the people at the front desk were great we kept going down to extend our stay. the 3 we worked with the most were Tai, Terry and Stephanie Breakfast were...

1Thank Marcella B
Riaz K, General Manager at Comfort Inn & Suites, responded to this review

Thank You so very much. You are superb. Apppreciate your nice comments. We all loved to be of service to you. Please come visit us again soon. Respectfully. Ray. General manager

Reviewed 2 October 2016

This was clearly a very nice hotel in its day. Sadly, that day has passed, largely because this hotel is so poorly maintained. Dirt and cobwebs abound, along with clear signs of short cuts and penny pinching when it comes to repairs and maintenance. I stayed one night in what had been a very nice suite. Not so much anymore....

1Thank Zapatop
comfortinnrk, General Manager at Comfort Inn & Suites, responded to this review

Dear Guest. Sorry to read your comments. We have no way of finding what room you stayed in with pseudo name. Thanks for writing so that we can correct the short comings. Apparently your criticism started upon entering the hotel as you have complained about the manager handling some important business on the phone. Obviously you saw more things wrong...

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Room/Suite (2)
Pool/Beach Area (1)
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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Microwave
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The Comfort Suites-Westgate is Spartanburg's Newest All Suite Hotel.Enjoy a relaxing visit by taking advantage of our outdoor swimming pool and whirl tub, fitness room,Free Hot Breakfast,24-hour Coffee Bar,Free Wifi access,and our Free Manager's Reception Monday's-Thursday's 6-8pm. True Southern Hospitality with a modern feel. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 154 Candlenut Lane, I-85 Exit 75, Spartanburg, SC 29316
Region: United States > South Carolina > Spartanburg
Price Range: $129 - $171 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Comfort Inn & Suites 2*
Number of rooms: 65
Reservation Options:
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Also Known As:
Comfort Hotel Spartanburg
Comfort Inn And Suites
Comfort Inn Spartanburg
Spartanburg Comfort Inn
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Questions & Answers

Questions? Get answers from Comfort Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“In the back”
 of 5 bubbles A6129NQmiked, 30 Oct 2016 | Read review
“we were on 2nd floor there were children in hotel but, you would not know it”
 of 5 bubbles 615marcellab, 12 Oct 2016 | Read review
“Check Cleanliness and for Broken or items in Disrepair Immediately upon Check In.”
  • Bed skirt with what appeared to be dried vomit.
  • Closet door improperly hanging and filthy.
  • Missing decorative headboard spindle.
  • Dingy bath mat and brown stain on floor next to commode.
 of 5 bubbles Travelingfamily321, 6 Jul 2016 | Read review
“Fourth floor was extremely quite. It is the top floor of the hotel. We were right outside of the elevator and didn't hear a thing.”
 of 5 bubbles 451cindieh, 4 May 2016 | Read review
“This property is immediately adjacent to I85 however no road noise ever got into our room.”
 of 5 bubbles Pilot70D, 25 Apr 2016 | Read review
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