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Country Inn & Suites By Carlson, Sumter

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Country Inn & Suites By Carlson, Sumter
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182 Reviews from our TripAdvisor Community

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There are newer reviews for Country Inn & Suites By Carlson, Sumter
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Showing 181: English reviews
Fort Worth, Texas
Reviewed 11 July 2016 via mobile

Although they were under construction, that should be no excuse for dirty rooms!! Carpet was filthy with gum, cigarette burns and black stains. The walls had black marks and a few what looked to be like blood stains. The pull out sofa had dirty sheets still on the bed. Called to get fresh sheets, no one showed for 15 minutes,...

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Helpful?
1Thank chava_lite
Management response:

We are so sorry for the inconvenience. Your concerns and issues have been addressed and corrective measures taken. We look forward to an opportunity to welcome you to newly RENOVATED and upgraded facility soon. Thanx for your time and very valuable suggestions. Harshad Desai

Sumter, South Carolina
Reviewed 8 July 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
1Thank 921samuelk
Management response:

Evanston
Reviewed 6 July 2016

No one responded by acknowledging that I am a valued guest and not just a customer by having the large dead bugs removed from the bathroom and under the chair near the bed in a timely manner.I slept in the room with the bugs being patient. And by showing your appreciation for the repeat business I have given you over...

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
2Thank Clifford W
CarlsonRezidor, Online customer support at Country Inn & Suites By Carlson, Sumter, responded to this review

We apologize for the disappointing service you received from our staff. Our team works hard to make sure our guests are comfortable and receiving our best service from housekeeping. We appreciate you bringing this matter to our attention, and hope for another opportunity to exceed your expectations in the future.

Charlotte, United States
Reviewed 6 July 2016

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank Charlotte M
CarlsonRezidor, Online customer support at Country Inn & Suites By Carlson, Sumter, responded to this review

Accokeek, United States
Reviewed 5 July 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Tammy M
Management response:

Reviewed 1 July 2016 via mobile

I stayed at the Country inn in Sumter,SC from July 1-5th. The customer service was horrible this hotel does not value service. I was placed in a handicap room with only a shower and I have an infant. I was almost promised to be swapped out by the end of the night and every time I called up to the...

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1Thank Atb92
Reviewed 27 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Dawn T
Management response:

Reviewed 26 June 2016 via mobile

First off, the front desk was carrying on conversations while I waited to check in for my room. Once she decided to assist me, she barely spoke to me and continued with her conversation with someone else. It was 10 p.m. and I understand it may be slow at night but if you have a customer standing there waiting to...

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Helpful?
1Thank Heather Z
Sumter, South Carolina
Reviewed 14 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Thank jameshK434UQ
Reviewed 13 June 2016

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank isam38

59 photos of this hotel

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Amenities

Highlights
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Self-Serve Laundry

Additional Information about Country Inn & Suites By Carlson, Sumter

Address: 2491 Broad Street, Sumter, SC 29150
Region: United States > South Carolina > Sumter
Price Range: $105 - $166 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Sumter 2.5*
Number of rooms: 65
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Sumter staff and other travellers.
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Villas, New Jersey

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Questions? Get answers from Country Inn & Suites By Carlson, Sumter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't stay here.”
 of 5 bubbles blowjarn, 16 Oct 2016 | Read review
“Hope Denise isn't working second shift.”
 of 5 bubbles mystcangek, 21 May 2016 | Read review
“Rooms face the street and you hear traffic on the front side”
 of 5 bubbles eclecticelaine, 22 Jan 2016 | Read review
“Anywhere but here.”
 of 5 bubbles racheldZ9539GZ, 5 Oct 2015 | Read review
“There are so many other hotels in the area that are newer that I would pay a little more to get a better sleep and updated accommodations.”
 of 5 bubbles 638josephr, 2 Mar 2015 | Read review
5 of 5