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Holiday Inn Express - Sumter

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112 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express - Sumter
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Showing 111: English reviews
Fl
Reviewed 11 November 2014

After encountering a few dirty Holiday Inn Express Hotels this one is a nice change..clean and very comfortable bed and sheets ...friendly staff ..only downside is the slowed down internet Time warner is Fast but this one slowed down to under 2MB

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Helpful?
Thank uli1
Reviewed 30 October 2014

We stayed at this hotel for a wedding and had two suite rooms. Our king suite was very nice (although the bathroom was a little tired) and clean. The queen suite had partical board on the window verses a curtain that fits the window and toilet was unstable and wobbled. As a stay in a previous HIX, the weekend cleaning...

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Helpful?
Thank Joy C
IHGCare, Guest Relations Manager at Holiday Inn Express - Sumter, responded to this review

Dear Joy C, Thank you for your feedback. We take our guest comments very seriously and always strive to provide comfortable and friendly accommodations. We are sorry for the shortfalls you have experienced during your stay. Your comments are highly valuable and will assist us in our continuous efforts to maintain and improve the service level we aim for. Thank...

Reviewed 28 October 2014

This is a really nice hotel with friendly staff and a great breakfast buffet. The thing that is keeping it from truly excellence is the state of their rooms. I was there over the summer. The air conditioning was wonky and as a result our room was incredibly humid and the sheets on the bed were damp.After reporting it to...

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Thank YesIndeed67
Greer, South Carolina
Reviewed 1 October 2014 via mobile

I have stayed at this hotel MANY times for business. Their team goes out of their way to be helpful. Last visit, it was colder than normal and pouring rain. There was no hot water ready or decaf hot tea bags. The manager went ahead and quickly checked me in my room. 5 minutes later there was a knock on...

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Thank Russell T
Volos, Greece
Reviewed 27 September 2014

Visited the hotel while traveling on business. The room was spacey and the bed great. Perhaps it could be renovated. By the way, I wasn't satisfied by the breakfast, especially by the fact that all cutlery and plates are plastic (!). Last but not least, the staff is very helpful.

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Thank Charis C
Greenville, South Carolina
Reviewed 22 July 2014

This was a quick over night trip, and I had very little notice. I called the hotel at 8pm to make my reservation. The clerk was very helpful, and checked me in at that moment since I was planning to arrive very late. When I walked in, they had my key ready, I only had to show my ID and...

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Thank Amy D
San Antonio, Texas
Reviewed 9 July 2014

I loved my stay at the Holiday Inn Express of Sumter. The rooms were super clean and comfortable. The hotel seems like it was just renovated. The decor is very modern. The breakfast was just right. Loved the sausage gravy and biscuits and scrambled eggs. They even had a machine that makes pancakes. Great hotel for the price. I have...

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Helpful?
Thank Paul W
HIE_Sumter, General Manager at Holiday Inn Express - Sumter, responded to this review

Thank you for your excellent feedback from your most recent stay with us! We will continue to strive to keep you satisfied and returning to us when you are in Sumter. It always uplifts my staff when I can show them that they are appreciated. We look forward to seeing you again soon! -Kyle Whetsel

Reviewed 9 July 2014

Great friendly staff! Room was clean. Stayed 6 nights here & no complaints. Breakfast was great too with lots of choices (fruit, yogurt, eggs, grits... coffee, juice...) Would stay here again. A little bit on the pricey side.

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Thank C3ontheroad
Charlotte, North Carolina
Reviewed 8 July 2014

Stayed one night on June 20,2014. Bed bug bites detected on my body the following Monday. Reported incident to Holiday Inn Corporate with no meaningful response or follow up. Very disappointed. Checked Trip Advisor and noticed a similar incident reported earlier in 2014 again with no follow up by Management. Wish I had checked before staying.

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2Thank Ron D
HIE_Sumter, General Manager at Holiday Inn Express - Sumter, responded to this review

I personally apologize for the incident that you encountered while staying at our property. We treat a case like yours as paramount importance to us. I am sorry you were not responded to from Corporate, and I hope this has not turned you away from the great IHG hotel brands. We at the hotel have taken measures throughout the entire...

Reviewed 27 June 2014 via mobile

This place was amazing. Clean& friendly! They forgot to get us a crib and upgraded to a bigger room for us for free to accommodate bed space for us. Breakfast was amazing! The pancake making machine was really neat. Staff was available. The place is complete upgraded.

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Helpful?
Thank Moni L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Welcome to Sumter South Carolina. Our hotel in Sumter, SC is near Shaw Air Force Base, International Paper, Pilgrims Pride, McEntire Air National Guard, Sumter Palmetto Tennis Complex, Becton Dickenson, Caterpillar and Sumter Exhibition Center. The Holiday Inn Express is located right next to Outback Steakhouse and across from Wal-Mart Super Center. Our clean and comfortable accommodations in Sumter, SC include a full hot breakfast, sleeper sofa, micro-fridge, iron & board, hair dryer, coffeemaker, 27' television, two speaker phones, voicemail, alarm clock and free high speed Internet access. We also feature a fitness center, a business center, a guest laundry and to make your stay even more relaxing we offer an indoor heated pool and outside patio. Whether you are traveling for business or pleasure Stay Smart in Sumter, South Carolina and make the Holiday Inn Express Sumter Hotel your home away from home! ... more   less 

Additional Information about Holiday Inn Express - Sumter

Address: 2490 Broad St, Sumter, SC 29150-1858
Region: United States > South Carolina > Sumter
Price Range: $129 - $248 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express - Sumter 2.5*
Number of rooms: 79
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Also Known As:
Holiday Inn Express - Sumter Hotel Sumter
Holiday Inn Sumter
Sumter Holiday Inn
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Questions & Answers

Questions? Get answers from Holiday Inn Express - Sumter staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I always prefer the non-smoking rooms.”
 of 5 bubbles lisaacuff, 18 Oct 2016 | Read review
“If smell is not right ask for another room.”
 of 5 bubbles Pacificpatience, 9 Aug 2016 | Read review
“We were in a suite (2 queens and a sofa bed) on the third floor. It was quiet.”
 of 5 bubbles MacM664, 3 Jun 2016 | Read review
“please check that your windows do not face a light in the parking lot”
 of 5 bubbles adnanshamsi, 13 Jan 2016 | Read review
“We went for the king suite & loved it”
 of 5 bubbles dieslgirl, 11 Sep 2015 | Read review
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