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Holiday Inn & Suites Columbia - Airport

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GreenLeadersPlatinum level
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn & Suites Columbia - Airport
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157 Reviews from our TripAdvisor Community

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Showing 154: English reviews
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Williamsburg, Virginia
Reviewed 1 week ago

This was graduation weekend in Columbia so our rate was $1400 (including taxes) for two rooms over five room nights. The linens in both rooms were very substandard. The pillowcases had hairs on them. The fitted sheets were very pilled and worn -- they should have been taken out of service months ago. Replacements were requested but the replacement sheet...

Thank Patti M
00gc, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear Patti M, Thank you for sharing about your experience as our guest. We regret your visit was anything less than satisfying, and we apologize for disappointing you. We pride ourselves on offering exceptional service and clean accommodations, and we are sorry we were not at our best while you were here. We appreciate your business and would welcome an...

Reviewed 13 December 2016 via mobile

I always stay at Holiday Inn when traveling and never had any complaints. I very much enjoyed this stay also! Reservations and check in was organized and error free. Simple on-off at exit 110 when traveling I-26, Starbucks across the street, several casual/fast dining places nearby. Front desk and all of staff were friendly and polite. Room is modern, clean,...

Thank Muldoon56
About Hotel's Favourite Review
ManagerX1, Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Thank you for being loyal towards our brand and for sharing your fabulous review of Holiday Inn Hotel & Suites Columbia-Airport. We are so pleased to read that you loved the food we serve, our convenient location which was perfect for your needs, as well as your clean, well-equipped room. We are delighted we met your expectations, and we look...

Columbia, South Carolina
Reviewed 3 weeks ago

We stayed here as a family of five; we booked two rooms so we would have enough space. All of the staff here was very nice and friendly; we appreciated that. As far as the actual hotel goes, here's it is: The rooms: Loud! The noise level here is far above what I'm used to in a hotel. The doors...

Thank mumerk
00gc, Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Dear mumerk, We appreciate you kindly sharing your experience on your recent stay. Please accept our apologies for failing to meet all your expectations in multiple areas and for the noise disturbances in your room. Your experience is not indicative of the service we normally provide as it is our goal to provide our guests with an all-around enjoyable visit....

Chariton, Iowa
Reviewed 6 April 2017

Stopped on our way to Charleston, after deciding to not travel further. Should have kept going, as everything around was full. This hotel seemed way overpriced for what it was. Then, where holiday inns have usually had complimentary breakfasts this one was not. Also only one towel in a room for 4, and no toiletries in the room. Like room...

Thank Alyson P
00gc, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Alyson, thanks for staying with us during your travels. While we are glad you enjoyed the comfort of your bed, we are sorry to know you felt we did not merit the rate you paid. We conduct surveys to make sure we are competitively priced with hotels of the same caliber in our area. We also apologize for the bathroom...

Fort Lauderdale, Florida
Reviewed 27 March 2017 via mobile

Warm friendly welcoming front desk clerk. We picked the hotel due to an early flight out the next morning. The place seams new and well kept. AC could have been a bit colder. There were limited snacks set out for those departing early.

Thank objets
00gc, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Thank you for staying with us before your flight. We appreciate your nice comments about our desk staff and well-maintained facility. We value your business and hope to be of your service again whenever your travel brings you to Columbia. Regards, Marcus Munse General Manager

Anderson, South Carolina
Reviewed 26 March 2017 via mobile

This was not my first visit to this hotel but a review of my latest stay. Overall nice place. Price is right, much more reasonable than hotels downtown. Easy drive into town. Pros: Easy access from 1-26. Check in was a breeze. Front desk receptionist was friendly and efficient. Room was clean. Comfy bed. Air worked like a charm--Columbia SC...

Thank jtbroad
00gc, General Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

Thank you for returning to Holiday Inn Hotel & Suites Columbia-Airport. We are happy to know you were impressed with our courteous associates and with your comfortable room, all at a great price. However, I am sorry you were not satisfied with the view from your room and also with our breakfast charges. I have taken a note of your...

Piney Flats, Tennessee
Reviewed 13 March 2017 via mobile

This place has its own restaurant, but there is a Waffle House & a Dennys within 150 feet. Coffee in lobby but no free breakfast. Front desk friendly & efficient. Room clean and roomy. Plenty of USB charging outlets ! We had a very nice stay !

Thank wabjr705
00gc, Manager at Holiday Inn & Suites Columbia - Airport, responded to this review

It is a pleasure to read your fantastic review of Holiday Inn Hotel & Suites Columbia-Airport. We are glad to know your room provided the comfort you desired and that you liked our location which was convenient to many city attractions. I will also share your gracious comments with my team. Thank you for staying with us, and we hope...

Newington, Connecticut
Reviewed 1 December 2016

This was my first time in South Carolina, not to even mention Columbia, so right off the bat, I had NO IDEA what to expect from the area, the people, or where a lot of where things were. My whole reason for visiting was because of a Spartan Race in Winnsboro - but I was searching for a hotel with...

Thank robromansvoice
Reviewed 2 November 2016

We stayed at this location for two separate nights and on both occasions we were greeted by very courteous staff and a very clean facility and rooms. We would stay there again without hesitation! And the Airport shuttle drivers are tops!

Thank O9037ZLrogerh
Reviewed 30 October 2016

We were greeted a little poorly, in my opinion, due to the young lady at the desk falling over her words. I booked the room through Expedia since I had reward points, so when my husband asked the room to be added to his Hilton Points. The young lady said "well you are a third party guest, not A Hilton...

Thank Renda

63 photos of this hotel

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All Traveller Photos (29)
Room/Suite (5)
Hotel & Grounds (4)
View from Room (2)
Pool/Beach Area (1)
Bathroom (2)
Dining (2)
Family/Play Areas (1)
Other (12)

Management photos: Courtesy of the property manager

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Hotel & Grounds (7)
Pool/Beach Area (2)
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Room/Suite (5)
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Other (15)
11/06/2017 12/06/2017
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  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
GreenLeadersPlatinum level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Business Centre with Internet Access
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
At Holiday Inn & Suites Columbia-Airport, one of our top priorities is ensuring a cleaner, healthier environment for our guests, employees and future generations by implementing environmentally responsible practices in every aspect of our hotel, from the original design to the day-to-day operations.Opened on Earth Day, April 22, 2010, our property is South Carolina's 1st full-service eco-friendly hotel. The property achieved Leadership in Energy and Environmental Design (LEED) Gold certification in 2012 and was titled Best Of South Carolina. Our green hotel located in Columbia, SC is not only safer and more healthy for guests and employees, but also for our community. The 122 room hotel has incorporated features that include a state-of-the-art ventilation system to improve air quality, energy recovery technology to temper outside air, rain water harvesting, tank-less hot water heaters, use of low emitting volatile organic compound (VOC) paint, adhesives., carpet, high efficiency fixtures and traction elevators designed for high energy efficiency. Owned by Capital Hospitality, LLC. and operated by Courtesy Management Inc. of Orangeburg, Holiday Inn & Suites Columbia-Airport looks to meet the increasing demands of guests who appreciate an environmentally focused design as well as high level of service. ... more   less 

Additional Information about Holiday Inn & Suites Columbia - Airport

Address: 110 McSwain Dr, West Columbia, SC 29169-4804
Region: United States > South Carolina > West Columbia
Price Range: $154 - $256 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Holiday Inn & Suites Columbia - Airport 3*
Number of rooms: 122
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Also Known As:
Holiday Inn & Suites Columbia - Airport Hotel West Columbia
Holiday Inn And Suites Columbia - Airport
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn & Suites Columbia - Airport staff and other travellers.
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Questions? Get answers from Holiday Inn & Suites Columbia - Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“There are no good rooms and no good views to be had.”
mumerk, 1 May 2017 | Read review
“Our rooms (on separate nights) were quite and clean with whisper quite AC”
O9037ZLrogerh, 2 Nov 2016 | Read review
“We were on the top floor and away from the interstate for less noise”
Renda, 30 Oct 2016 | Read review
“High floors on the side away from the highway work best”
GeoffH76, 17 Oct 2016 | Read review
“I always ask for an upper floor in IHG hotels.”
SuzanneD282, 23 Sep 2016 | Read review
5 of 5
US$117* /night
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