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Black Hills Inn & Suites

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90 Reviews from our TripAdvisor Community

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Showing 90: English reviews
Greeley, Colorado
2 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 27 September 2011

We had stayed here 4 times before but when we stayed the last time, The Older man working was so rude and disrespectful! We had booked the rooms for 3 nights and the lady working the day the reservations were made, had messed up and put us in for only 2 days, we told the manager and he completely argued... More 

Helpful?
5 Thank Phillyjandro
BHIS-Manager, Manager at Black Hills Inn & Suites, responded to this review

This is a curious review. When we record reservations for Suites, the reservation is recorded in four different and separate locations. None of these locations indicated that the reservation was more than two days. Additionally, the front desk clerk is trained to read back the reservation if the reservation is made over the phone, which it was. When the guests... More 

Winnipeg, Manitoba
Level Contributor
49 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
Reviewed 11 August 2011

We stayed here as part of a one-day diversion from the southern part of the Black Hills. We thought we'd take in a day in Deadwood, to see the town. We stayed in a creekside suite at the Black Hills Inn, and were quite pleased. The room was huge - the kids had a separate bedroom with bunkbeds and their... More 

Helpful?
Thank WinnipegSteve
Fairview, Illinois
Level Contributor
75 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 29 July 2011

We had 4 couples stop by on our way thru the area. Quiet location just outside of town. We took the trolly into town for dinner and a little night life, great idea. Staff was friendly, rates were better then most in the area, rooms were clean and beds were comfortable. Did not get a chance to use the pool,... More 

Helpful?
2 Thank 04HOG
Moose Jaw, Canada
Level Contributor
10 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 28 July 2011

Without reservations, we were first directed to "Central Booking" - a staff of phone operators located in the post office directly behind the Deadwood Information Center. Spared the hassle of looking for vacancy and the best rate, we were quickly connected to the Black Hills Inn and Suites. Right between Deadwood and Lead, this hotel offers serenity when we needed... More 

Helpful?
1 Thank Karmen50
St. Paul, MN
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 14 July 2011

Complete dump! The sink is almost in bed with you, the TV cord keeps falling out of the outlet, the alarm clock needs to be plugged in across the room (no outlets by the beds) but that was useless because it didn't run anyway! Needed to check out early because of emergency at home and was assured by desk clerk... More 

Helpful?
4 Thank chestine
BHIS-Manager, Owner at Black Hills Inn & Suites, responded to this review

This specific guest made a reservation for a Holiday Weekend through a third party booking agent that has a set cancellation policy. The cancellation was not made within the terms of the policy nor did any immediate emergency seem apparent when guest made arrangements to check out. Guest did not indicate flaws at checkout, only after informed no refund would... More 

Edmonton
1 review
Reviewed 11 July 2011

We were treated awesome and the staff and the owner were just great. Joe the owner and the lady Estelle on the front desk could not have been more courteous. The place was very clean and the pool and area was great. The trolley that came every half hour to take you into the heart of the town was an... More 

Helpful?
Thank EdmontonDoug
North Dakota
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 26 June 2011

On the plus side--polite and helpful clerk, immaculate parking lot, super quiet (no parties or people overhead) clean rooms, beautiful setting, trolley right on time every 1/2 hour, close to Deadwood but not too close, right on the Mikkelson trail so we could enjoy hiking, adequate little continental breakfast, microwave popcorn for only .75, I actually like the shower and... More 

Helpful?
1 Thank Nodaklady
Des Moines, Iowa
Level Contributor
15 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 2 June 2011

Just minutes from Deadwood!! A very clean and well appointed hotel!! We stayed here during the Memorial weekend. Most hotels in the area had raised their rates 2,3, and even 4 times their normal rate! We stayed in a creekside suite at an extremely reasonable rate!! There were 5 of us 3 adults and two teens. The room was spotless!!... More 

Helpful?
Thank nitronb
Webster, South Dakota
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 May 2011

The location is wonderful being it is right beside the Michelson Trail and creek that runs along side of it. I loved that! We took a walk down the trail in the evening. The room accomodated us with a coffee maker in it. The Deadwood trolley came right into the parking lot to pick up or drop off and was... More 

Helpful?
1 Thank Jacey05
Bismarck, North Dakota
Level Contributor
52 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 11 November 2010

The website looked nice and the hotel was close to ski and snowmobile trails, so we booked it for our winter vaccation. On site, things looked simple but decent. The next day we came back in the afternoon and our door was visibly open, the cleaning lady must have forgotten to close it. Luckily, we didn't have valuables in the... More 

Helpful?
4 Thank auswanderer2010
BHIS-Manager, Manager at Black Hills Inn & Suites, responded to this review

We are sorry that this guest claims to have had an unsatisfactory experience at our motel. Housekeepers are only human and occassionally make mistakes. We generally double check that rooms are cleaned to the level of service requested but when we are short on help, it is possible to have errors happen. We are a small facility and if someone... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Spa
  • Free Breakfast
  • Free Parking
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Multilingual Staff
  • Free Parking
Official Description (provided by the hotel)
The Black Hills Inn & Suites is a motel located in Deadwood, SD. For easy access to Downtown Deadwood, Casinos, Fine Dining and Historical Sites, the Deadwood Trolley offers service. The Black Hills Inn & Suites offers a Free Continental Breakfast, Complimentary WiFi with Internet access, a heated Indoor Swimming Pool and Hot Tub and a computer for Guest use. The Black Hills Inn & Suites offers clean, quiet rooms. ... more   less 

Additional Information about Black Hills Inn & Suites

Address: 206 Mountain Shadow Lane, Highway 385 South, Deadwood, SD 57732
Region: United States > South Dakota > Deadwood
Price Range: $56 - $138 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Black Hills Inn & Suites 2*
Number of rooms: 47
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Also Known As:
Black Hills Hotel Deadwood
Black Hills Inn And Suites
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Questions & Answers

Here's what travellers have asked, with answers from Black Hills Inn & Suites staff and other travellers.
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Questions? Get answers from Black Hills Inn & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The best view might well be the rooms near the bridge and stream. One can open the bedroom windows and listen to the stream running by.”
 of 5 bubbles dorans433, 23 Sep 2015 | Read review
“don't book a room here”
 of 5 bubbles midnite46, 3 Nov 2014 | Read review
“Choose a room in a different hotel.”
 of 5 bubbles 29catherinem, 16 Jul 2014 | Read review
“Noise is not noticed even in bike week”
 of 5 bubbles 774terryw, 29 Jan 2014 | Read review
“There isn't really a bad room and what's great is that it is entirely NON SMOKING.”
 of 5 bubbles ValerieS531, 27 Sep 2012 | Read review
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