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Cadillac Jack’s Hotel & Suites

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#10 of 24 Hotels in Deadwood
Certificate of Excellence
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1 room 2 adults 0 children
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Cadillac Jack’s Hotel & Suites
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641 Reviews from our TripAdvisor Community

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Showing 636: English reviews
Sioux Falls, South Dakota
Reviewed 15 May 2014

My best friend and I take a trip every ten years to celebrate our milestone birthdays. We chose the Black Hills this time and stayed at Cadillac Jacks for two nights. Check in was quick and the front desk staff was super friendly. When we got to our room, it was one of the cleanest we had every seen. We...

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Helpful?
Thank Ynf62
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

What a pleasure it was to have you and your best friend as our guests on such a rare and special occasion! Thank you for choosing Cadillac Jack's and for allowing us the opportunity to be the hub of your Black Hills vacation, and for taking the time to recognize our friendly staff, wonderful food, and fun casino experience. We...

Laramie, Wyoming
Reviewed 13 May 2014

I have had a few different stays at Cadillac Jack's Casino and Resort in Deadwood and I have to say that it's right at the top of my choices of places to stay there! The rooms are very roomy, clean and comfortable and the casino, which is a very clean and well kept casino, is very conveniently located just downstairs!...

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Helpful?
Thank tracystovall
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

As a repeat guest, your opinion and feedback mean so much! We appreciate your comments regarding the spacious rooms and overall cleanliness, as well as your compliments of our staff.Thank you for staying with us again and taking the time to share your experience with fellow travelers.

Aberdeen, South Dakota
Reviewed 11 May 2014

Spent three nights at Cadillac Jack's. In Deadwood for family wedding. The staff was friendly & helpful. Excellent restaurant. Rooms were clean & updated. Casino offered a great range of gaming. Also, downtown Deadwood was enjoyable.

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Helpful?
Thank Beth S
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you so much for staying with us and for your kind words regarding our staff and service levels! We strive every day to provide excellent customer service to our guests that exceed their expectations. We hope that you will return soon to enjoy more of what Deadwood and the Black Hills area has to offer!

Kansas City, Missouri
Reviewed 6 May 2014

The hotel room was very nice. We stayed in a room with 2 queen beds, it was well kept. The maids were very friendly. The front desk personnel could use additional training in hospitality. The young man that checked in was nice and helpful but the manager that checked us out was past rude. Would not recommend this place. Deadwood...

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Helpful?
Thank Leesaleesa130
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for taking your time to post an online review. We truly value the praise of the housekeeping and check in staff. We do our best to connect with our guests and make them feel welcomed to the area. My sincerest apologies you did not leave with the same sentiment. Our staff is well versed in our local museums,...

Moose Jaw, Canada
Reviewed 2 May 2014

We had such an awesome time at this place. Candice checked us in and she was awesome. We had only booked one night as we were gonna look around and maybe stay somewhere else but she was so nice we extended our stay here. The only disappointment was the waitresses at the bar. Quite rude. Acted like we were bothering...

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Helpful?
2Thank PricklyPete88
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

The pleasure was all ours to serve you while in Deadwood! Our staff works hard to provide each guest with a home away from home experience. Thank you for taking the time to share your wonderful comments with us. I will certainly pass your positive words along to Candace. Thank you for also mentioning your experience at the bar, as...

Rapid City, South Dakota
Reviewed 24 April 2014

We had a great time at Cadillac Jack's. Indigo at the front desk was very helpful; she went out of her way to help us. You have to try the finger steak they are Awesome. And as an added bonus we won a little money in the casino. Definitely going back to Cadillac Jack's

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Helpful?
Thank JDTaz777
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for taking the time to share your comments on Trip Advisor. We are delighted that your stay was enjoyable. Everything we do is aimed at providing you with an excellent hotel experience and your feedback is extremely valuable. We truly appreciate you sharing your thoughts with us so that we may continue to deliver exceptional service in the...

Casselton, North Dakota
Reviewed 23 April 2014 via mobile

Stayed here last night. I was blown away. Great little casino/hotel! They have an excellent staff. Very helpful and friendly. Room was huge with comfortable beds and and excellent shower. Everything was cleaned to perfection. They have a bunch of the newest slots which were fun to play. Free drinks while playing too. Will stay again here for sure!

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Helpful?
Thank Curt J
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

We are so pleased to hear we exceeded your expectations during your stay! Most guests are pleaseantly surprised to see such large rooms in a small town, and we thank you for noticing as well. As for our staff, we have several long term associates, who truly do enjoy providing great customer service and they'll be glad to know that...

Hawarden, Iowa
Reviewed 14 April 2014

Go to the hills every year for snowmobiling trip. We had never stayed at Cadillac Jack's. But every year we call a gentleman that we had met over the years and he works at Cadillac Jack's now. WE LOVED IT. The rooms are large,great for all our totes, extremely clean, comfortable beds.Excellent staff. Great food at the resturants and sports...

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Helpful?
Thank petersen1234
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you so much for your kind comments regarding your stay! I will let the front desk and housekeeping department know you took notice of the helpful staff and room cleanliness. I'm so glad that we could provide a nice, comfortable atmosphere for you during your snowmobiling trip. The new infinity pool and hot tub is a must at the...

Sahuarita, Arizona
Reviewed 12 April 2014 via mobile

My husband and I stop here on our way home to Arizona. The casino part looks a little older, but everyone that works there is so nice. Our room was perfect, we got a jacuzzi suite and it was only &109.00 on a Friday. We ate dinner at the sports cafe and it was perfect too. Haha also played a...

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1Thank Jenyfurr1
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

From our entire hotel staff here at Cadillac Jack's, we thank you for your recent stay and positive review with our property.Your kinds words reflect our mission to provide the best customer service possible to each of our guests and clearly, in this case, you found that to be true. We hope to see you again!

Rapid City, South Dakota
Reviewed 6 April 2014

We recommend staying at Cadillac Jack's! Hotel had easy check-in, friendly staff, and a few perks for guests such as 2 free cocktails, $5 slot play, BOGO Sunday brunch. The room was super clean and comfortable. Walls a bit thin, as we could hear the neighbors talking. A couple of issues were the parking situation (guests get free valet, but...

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Helpful?
Thank 2CASSIEZ2
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for the kind words about our staff and hotel. We appreciate comments from our guests, especially on ways to improve for their next visit. We're in the process of expanding our Sunday brunch to include a variety of unique items, so hopefully you'll be able visit again and let me know what you think. Once again, thank you...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Gaming is only the beginning at Cadillac Jack's! Book a room at either Cadillac Jack's Ascend Collection or SpringHill Suites, then hit it big on a gaming floor that houses hundreds of state-of-the-art slot machines, plus many exciting live table games. You're also invited to enjoy a drink and a meal at Brown Rock Sports Cafe, our on-site full-service restaurant and bar. ... more   less 

Additional Information about Cadillac Jack’s Hotel & Suites

Address: 360 Main St, Deadwood, SD 57732-1236
Region: United States > South Dakota > Deadwood
Price Range: $68 - $359 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cadillac Jack’s Hotel & Suites 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Americinn Hotel & Suites Deadwood At Cadillac Jack`s Gaming Deadwood
Americinn Hotel And Suites Deadwood At Cadillac Jack`s Gaming Resort
Americinn Hotel Deadwood
Deadwood Americinn Hotel
Hotel Style:
#5 Business Hotel in Deadwood
#6 Casino Hotel in Deadwood
#8 Family Hotel in Deadwood
#9 Romantic Hotel in Deadwood
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Questions & Answers

Here's what travellers have asked, with answers from Cadillac Jack’s Hotel & Suites staff and other travellers.
3 questions
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Questions? Get answers from Cadillac Jack’s Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tip really”
 of 5 bubbles 51barryc, 23 Feb 2017 | Read review
“Room facing the front of the building.”
 of 5 bubbles kathyd621, 4 Feb 2017 | Read review
“They offer street view, pet friendly, and smoking rooms.”
 of 5 bubbles jackiem127, 2 Nov 2016 | Read review
“Stay on the 3 or 4th floor. Road out front has a lot of traffic. Never heard the road noise.”
 of 5 bubbles Shagger1952, 15 Sep 2016 | Read review
“If you have a group, ask for the group rate.”
 of 5 bubbles conniermoore777, 3 Sep 2016 | Read review
5 of 5