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Cadillac Jack’s Hotel & Suites

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#10 of 24 Hotels in Deadwood
Certificate of Excellence
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1 room 2 adults 0 children
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Cadillac Jack’s Hotel & Suites
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649 Reviews from our TripAdvisor Community

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Showing 644: English reviews
Spearfish, SD
Reviewed 12 December 2013

We enjoy the entertainment found in Deadwood, especially at Cadillac Jack's. It is a friendly atmosphere where staff makes it their business to know your name. Casino Host Warner goes out of his way to ensure you are having a good time, and to answer any questions or concerns you may have. The supervisors, cashiers, players club staff, and cleaning...

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Helpful?
1Thank DeeBeeSpearfish_SD
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

We are thoroughly pleased to hear we could exceed your expectations. Our staff will be encouraged to know they could help make your stay in Deadwood an enjoyable one. We make it our mission to get to know as many people as we can and create an "at home" experience. Thank you again, and we look forward to your next...

Pick City,North Dakota
Reviewed 11 December 2013

Our stay at Cadillac Jacks was very enjoyable.All the workers and management people were very kind and polite.The service was great and the food was excellent.The only drawback was that it is a little distance from the main part of downtown,but there is a shuttle bus running every few minutes so it was actually no problem. I give this place...

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Helpful?
1Thank Rick D
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you so much for staying with us while you were in Deadwood. We appreciate you choosing our hotel over the many other options in the downtown area. We truly value the high praise of the staff and hotel, and we hope to have the opportunity to host you again and provide you with another five-star experience!

Council Bluffs, Iowa
Reviewed 23 November 2013

I walked in on a Wed around 1:30pm wanting to check in but I knew it was early. I was greeted with a friendly smile and how may I help you. This gal, Sarah, was very helpful. She checked to see if they had rooms ready yet and she checked us in. Explained all the extras they offer and said...

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Helpful?
1Thank Danny L
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

We are so pleased to hear we exceeded your expectations during your stay! Our associates truly do enjoy providing great customer service and they'll be glad to know that everyone enjoyed celebrating the ladies' birthdays with us. Thank you for recognizing Sarah for her efforts as well. I will be sure to pass along your comments to her. We hope...

Rapid City
Reviewed 23 November 2013

Upon checking in I got up to my room and at first glance it was ok. So I dropped my stuff off in the room and that's when I found a dead hornet in the middle of the floor and it had been there for a very long time. After hanging out down stairs at the bar I realized customer...

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Helpful?
4Thank ARTL003
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for taking the time to review your recent stay. It is unfortunate that you had such an experience during your stay with us and I apologize for it. We try extremely hard to make all our guests feel at home. We are always conducting refresher trainings to try and remain above the hospitality standard. As a management team,...

Regina, Canada
Reviewed 18 November 2013

We came on a tour through Moose Mountain Bus Lines from Canada on Oct. 28-31, 2013. This bus line always stays at Cadillac Jacks but we heard a rumour that they'll be switching to another hotel in Deadwood which is a shame because Cadillac Jacks is first rate! Our room was in the non-smoking section on the 4th floor facing...

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Helpful?
1Thank KatheandLloyd
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for your recent review on Trip Advisor regarding your visit to Cadillac Jack's. We strive to make a 5 star impression on all of our guests, and we love to hear form our Moose Mountain family. I am glad to hear that you had the opportunity to take advantage of all the wonderful amenities that the we offer....

New York City, New York
Reviewed 11 November 2013

Stayed 2 nights last month while sightseeing in the area. Drive the 7 miles from the interstate! You'll get a much more pleasant and larger room for the price of a budget motel. The bar, casino, and restaurant were welcomed amenities. Many casinos offer lodging deals, this one was exceptional.

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Helpful?
1Thank EatSeeDo
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for taking the time to write a review regarding your recent visit to Cadillac Jack's. Our team works extremely hard to deliver outstanding service on a daily basis to ensure that all of our guests feel completely welcomed. Thank you again for your excellent feedback and we hope to see you back at Cadillac Jack's in the future.

Rapid City, South Dakota
Reviewed 11 November 2013

We had a choice between a hotel in Sturgis, Spearfish, or Deadwood. We chose Cadillac Jacks because of it's proximity to activity. It's impossible to find a parking spot. If we knew valet was complimentary, we wouldn't have driven around the area looking for a place to park. Check in was quick and painless. Upon arrival to our room, like...

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Helpful?
2Thank Catchm1725
Reviewed 3 November 2013 via mobile

Working front desk of a high rates hotel myself in my hometown I tend to be more judgmental of other hotels than the average person but also know that mistakes happen. Which did we checked in and were checked into a room with a dirty bathroom and stains all over the chair when we went down to the desk Sarah...

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2Thank 52,110
Manitou Springs, Colorado
Reviewed 1 November 2013 via mobile

Look no more, this is the place to stay. No, it's not high end, but for $45-$65/night, I've never stayed anywhere so comfortable and clean. It's also nice to be exactly where the action is. I've stayed in this hotel at least 3 times; 3 times of consistency. I will definitely be back.

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Helpful?
2Thank Rckymthgh
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

Thank you for taking the time to review our hotel, and for your loyalty to Cadillac Jack's as your Deadwood destination. We treat all our guests as we ourselves would like to be treated when staying at a hotel. We want to create a positive, warm, and inviting environment with friendly and accomodating service in every area. Thank you for...

Casper, Wyoming
Reviewed 22 October 2013

My mom, sister, and aunt came to visit me in Casper, WY for a week. With it being fall/winter it's hard to find things to do when you're not sure if you're going to get snow and with them being from Washington I decided to play it safe. We decided to make the quick trip to Deadwood and saw that...

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Helpful?
2Thank LeonaB30
Kristi S, General Manager at Cadillac Jack’s Hotel & Suites, responded to this review

I am so happy you enjoyed your stay with us! We love hearing from our guests and appreciate you taking the time to review our hotel. It is our mission that all our guests have the same experience as you did with a welcoming front desk staff, quick and efficient check in, clean and fresh hotel room, and a peaceful...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Casino and Gambling
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Smoking rooms available
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access
  • Conference Facilities
  • Shuttle Bus Service
  • Room Service
  • Banquet Room
  • Self-Serve Laundry
  • Breakfast Available
Official Description (provided by the hotel)
Gaming is only the beginning at Cadillac Jack's! Book a room at Cadillac Jack's Hotel & Suites, then hit it big on a gaming floor that houses hundreds of state-of-the-art slot machines, plus many exciting live table games. You're also invited to enjoy a drink and a meal at Brown Rock Sports Cafe, our on-site full-service restaurant and bar. ... more   less 

Additional Information about Cadillac Jack’s Hotel & Suites

Address: 360 Main St, Deadwood, SD 57732-1236
Region: United States > South Dakota > Deadwood
Price Range: $67 - $485 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Cadillac Jack’s Hotel & Suites 3*
Number of rooms: 103
Reservation Options:
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Also Known As:
Americinn Hotel & Suites Deadwood At Cadillac Jack`s Gaming Deadwood
Americinn Hotel And Suites Deadwood At Cadillac Jack`s Gaming Resort
Americinn Hotel Deadwood
Deadwood Americinn Hotel
Hotel Style:
#5 Business Hotel in Deadwood
#6 Casino Hotel in Deadwood
#8 Family Hotel in Deadwood
#9 Romantic Hotel in Deadwood
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Questions & Answers

Here's what travellers have asked, with answers from Cadillac Jack’s Hotel & Suites staff and other travellers.
3 questions
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Questions? Get answers from Cadillac Jack’s Hotel & Suites staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No tip really”
51barryc, 23 Feb 2017 | Read review
“Room facing the front of the building.”
kathyd621, 4 Feb 2017 | Read review
“They offer street view, pet friendly, and smoking rooms.”
jackiem127, 2 Nov 2016 | Read review
“Stay on the 3 or 4th floor. Road out front has a lot of traffic. Never heard the road noise.”
Shagger1952, 15 Sep 2016 | Read review
“If you have a group, ask for the group rate.”
conniermoore777, 3 Sep 2016 | Read review
5 of 5