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Holiday Inn Express Hotel & Suites Hill City

HIExpress.comUS$157*
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Certificate of Excellence
11/06/2017 12/06/2017
1 room 2 adults 0 children
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Holiday Inn Express Hotel & Suites Hill City
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354 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel & Suites Hill City
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Showing 349: English reviews
Seattle, WA
Reviewed 6 September 2016

This hotel is close to everything in the Black Hills. We stayed here 2 nights, and went to Mt. Rushmore, Custer State Park, Wind Cave National Park and drive the Norbeck scenic route. We appreciated the mini kitchen and fridge. The room was large and quiet. the front desk people were helpful and informative. We would stay here again.

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Helpful?
Thank Bhoutros
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. We look forward to seeing you again.

Minnetinka
Reviewed 2 September 2016

Stay in the Holiday Inn Express fairly often when I travel. Consistently resonantly priced, clean and comfortable. Nothing special, but common. Brenda made this one special. My friend got a bee sting and had a bad reaction. Brenda called the several urgent care centers, found the quickest one to get to and made sure we got there. She's the type...

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Helpful?
1Thank michaelandcaroll
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Your satisfaction is number one to us and we are thankful that you choose our hotel for your vacation. Thank you for taking your time to submit your review. We take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve! Hoping to see you soon!

Reviewed 31 August 2016 via mobile

This hotel was 20 minutes away from Mount Rushmore. It was WAY WAY too expensive!! The hotel is nice and clean. The room was clean and the beds were comfortable. The breakfast was good. But it was over priced!!

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Helpful?
Thank patrick k
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and please rest assured that we take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect and deserve.

Reviewed 29 August 2016

Clean, newer hotel; indoor pool; great breakfast; near the scenic railroad. We had originally looked at hotels in Keystone, and didn’t see much availability, so we were happy with our choice in Hill City. (This seemed to be a great middle-point for all of the scenic driving through the Black Hills area.)

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Helpful?
Thank JennifersRoundTrip
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for staying with us and taking your time to provide us with your feedback. We take all comments and suggestions very seriously so that we can improve and provide you the exceptional service that our guests expect and deserve. We value your comments and hope we have the pleasure in welcoming you back again very soon.

fliess
Reviewed 29 August 2016

This was the 4th of 5 Holiday Inns we stayed at during this trip and was bottom of the list. Staff were helpful and friendly but the room was in need of refurbishment and needed a thorough clean-we moved an armchair and it was clear that the carpet had not been vacuumed properly for some time, and other areas looked...

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Helpful?
Thank fliess
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Our hotel has just finished a remodel as it is required every 10 years. Please accept our apologies for the disappointment you had...

Reviewed 24 August 2016 via mobile

I was very excited to stay here given the pictures and reviews. Unfortunately I was not as impressed when we actually stayed there. The rooms were clean the place was nice but there's not as much to do in Hill city as I'd hoped to and the hotel was not located in such a scenic location as I expected. Mind...

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Helpful?
1Thank Kurt S
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Please accept our apologies for your disappointment and not meeting your expectations. Thank you for staying with us and providing us with your valuable feedback. Your satisfaction is important to us and we try hard to make sure all of our guests have a rewarding experience at our hotel. Hill City is known as the "Heart of the Hills" making...

Reviewed 23 August 2016

The rooms at this property were very clean and maintained during my five night stay! Nice indoor pool and hot tub that is actually hot. Breakfast was great and they keep the food trays full. The staff were very friendly.

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Helpful?
Thank Rockglade
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Your satisfaction is important to us and we try very hard to make sure all of our guests have a rewarding experience at our hotel. Thank you for staying with us and providing us with your valuable feedback. We take all comments and suggestions to heart so that we can improve and provide the exceptional service that our guests expect...

Mulberry Grove, IL
Reviewed 22 August 2016

Loved this town. Clean, lots of great restaurants, some touristy things. Close to Mt. Rushmore, Needles Hwy, Crazy Horse, etc. Stayed here 2 nights, and could have stayed longer. And on our walk back from dinner, there were 2 deer grazing in the yard just outside the hotel.

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Helpful?
Thank BearGroveCabins
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Thank you for taking your valuable time to submit your valuable feedback. Your satisfaction is our main goal. All of your comments and suggestions help us improve and provide the exceptional service that our guests expect and deserve. We hope to have the pleasure in welcoming you back again very soon!

Seattle, Washington
Reviewed 21 August 2016

We stayed here to see Mt. Rushmore and Crazy Horse the next day. It was a nice quiet stay, although a bit off the beaten track. Sadly there is no restaurant at the location and the recommendation to eat at a nearby hotel wasn't very good. I would have eaten in town or the town before. The hotel itself was...

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Helpful?
Thank tigger2lee
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Hill City is in the heart of the Black Hills. It gives easy access to many day trips while staying at one location. No packing and moving! There are many restaurants in town (2 blocks). And it does get dark at night. No lights from big cities. It is very dark if you are not used to it. Thank you...

Kasson
Reviewed 17 August 2016 via mobile

We stayed 2 nights to start out our 2 week out west vacation. Room was very clean, bed was very comfortable. The staff was very friendly and helpful. Coffee available in the lobby 24/7-and it's good and hot! Breakfast in the morning was just right to fuel our tanks for the hike up Harney Peak. Workout room looked great but...

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Helpful?
Thank lovetotravel0405
Brenda S, General Manager at Holiday Inn Express Hotel & Suites Hill City, responded to this review

Harney Peak is my favorite hike in the Black Hills, in particular, the Cathedral Spires trail. It is the highest elevation between the Rocky Mountains and the Swiss Alps. Thank you for staying with us and for your time in submitting this review. When you come again ask us for the hiking trail maps.... there are alot of them! See...

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11/06/2017 12/06/2017
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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Meeting Rooms
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
The Holiday Inn Express Hotel & Suites in Hill City, SD is centrally located in the heart of the Black Hills, just minutes from Mt. Rushmore and the region's finest family-approved attractions and the Mickelson Trail. The hotel is adjacent to the historic 1880 Train depot and within walking distance of the central business district of historic Hill City with its' quaint shops, outstanding art galleries, great dining and entertainment, and the Black Hills Institute. Hotel features include complimentary breakfast and free local phone calls. Enjoy a unique breakfast experience at our new Express Start Breakfast Bar served every morning featuring eggs, sausage, biscuits & gravy, a selection of fruits, juices, cereals, and breads/pastries. We have also created the world's best tasting cinnamon rolls. Visit Hill City, SD and stay smart at the Holiday Inn Express Hotel & Suites. ... more   less 

Additional Information about Holiday Inn Express Hotel & Suites Hill City

Address: 12444 Old Hill City Rd, PO Box 555, Hill City, SD 57745-6610
Region: United States > South Dakota > Hill City
Price Range: $137 - $312 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel & Suites Hill City 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Holiday Inn Express Hotel And Suites Hill City
Holiday Inn Express Hill City
Holiday Inn Hill City
Hill City Holiday Inn
Hotel Style:
#2 Family Hotel in Hill City
#4 Romantic Hotel in Hill City
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel & Suites Hill City staff and other travellers.
2 questions
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Questions? Get answers from Holiday Inn Express Hotel & Suites Hill City staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“With a room in the front, you can see the Black Hills steam train go by.”
Greenwood_721, 14 Oct 2016 | Read review
“The suite was huge and gorgeous!”
88JulieT, 28 Sep 2016 | Read review
“As above - avoid rooms above the pool area.”
Scareybob, 11 Sep 2016 | Read review
“Really helpful management staff.”
michaelandcaroll, 2 Sep 2016 | Read review
“Rooms on first and second floors on one side of the hotel may not have a view out of the window due to a hill right next to that side.”
redbird71, 15 Aug 2016 | Read review
5 of 5
HIExpress.com
US$157* /night
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TripAdvisorUS$180
HotelQuicklyUS$211
Hotwire.comUS$180
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Prices are for 1 room, 2 adults
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