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AmericInn Lodge & Suites Rapid City

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AmericInn Lodge & Suites Rapid City
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563 Reviews from our TripAdvisor Community

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Showing 555: English reviews
Aberdeen, South Dakota
Reviewed 8 June 2015

We have stayed here before and been happy. However, this trip was disappointing. 1- the bathtub was terribly slippery and was dangerous. There were no grippers of any type. Two of us fell. 2- The internet worked only between midnight & 4:00 a.m. During the rest of the time we had "limited availability"..the front desk assured us it was fine...

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Thank Sue0915
Cook
Reviewed 5 June 2015

We were very impressed with our stay, very clean, nice rooms with comfortable beds. Staff was very friendly. This place was a great choice for our visit to the Black Hills and surrounding attractions. Breakfast was just ok, we stayed 3 nights and it was the same every morning so a few other choices would have been nice but we...

Review collected in partnership with AmericInn Hotels and Suites
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1Thank rebeccasE9648DT
Rapid City, South Dakota
Reviewed 3 June 2015

I never received confirmation of reservation by email. The breakfast was pitiful. They had scrambled eggs but no breakfast meats. On some of the mornings the employee responsible for refilling did not keep up with demands.The room was nice and the refrigerator worked great. They cleaned the pool one morning and would not allow anyone in for 2 hours. I...

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1Thank Susan L
Reviewed 30 May 2015

This property rates as the worst AmericInn I have used. The cheap rate attracted a crowd of rowdy young people who kept banging doors all night. Commmon areas were dirty during the two days we stayed and the room was barely made-up. Service was bureaucratic. Pool is tiny and suitable only for kids. Security is poor - door to parking...

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1Thank Cbertoni
AmericInn L, Manager at AmericInn Lodge & Suites Rapid City, responded to this review

Thank you for taking the time to leave us a review to help improve our performance. I am very sorry to hear that your stay did not measure up to expectations. It certainly seems that it didn't measure up to our expectations either. I apologize that it seems some of our younger guests were not being courteous to the needs...

Reviewed 28 May 2015 via mobile

Stayed for a couple of days with the family. Price was right and the beds were comfortable. Room was clean on arrival. The parking lot was awful but I guess they have to work with what they got. Air conditioner quit working in the room but luckily it wasn't too hot. The pool was tiny and more suited for adults...

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Thank rj w
AmericInn L, Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I'm sorry to hear that your stay was not the wonderful experience you had anticipated. We certainly didn't wish for that either. It's unfortunate that your breakfast experience was lacking during your stay. It seems we might not have had enough attendents to help with the infulx of guests during breakfast, and I apologize that they had trouble keeping up....

Oak Creek, Wisconsin
Reviewed 28 May 2015

The room was clean and furnished. The hotel had a nice décor. The breakfast was plentiful and there were several hot items to choose from. Nice place for families with younger children as there was an indoor/outdoor slide connected to the pool. Lots of places to eat nearby.

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1Thank Wesley A
Detroit, Michigan
Reviewed 23 May 2015 via mobile

The staff are very friendly & professional here & willing to help in anyway they can. A+++ to them! Our room was clean & satisfactory as well. My family enjoyed the pool area every evening! & the slide was such a fun experience for my daughter! My only complaint is the breakfast area is too small & on a busy...

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Thank mckscho
East Troy, Wisconsin, United States
Reviewed 22 May 2015

I like AmericInns. They are my "go to" place to stay as they are usually quiet. This hotel was busy and very noisy two nights with barking dogs waking us up at 3:00am. Too bad since the rooms are nice. And we didn't receive our email confirmation until the day after we arrived.

Review collected in partnership with AmericInn Hotels and Suites
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2Thank Jim M
AmericInn L, Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I'm sorry to hear you were troubled by the noise of neighboring guests' pets. We are a pet-friendly hotel, but it's unfortunate that pets don't always know and respect bedtimes. Please do let us know in the future if there are any troubles with noisy furry neighbors, and we'll be sure to help facilitate a more quiet evening. We hope...

Laramie
Reviewed 19 May 2015

The hotel was pretty nice. But was in need up some repairs. The seat in the shower was cracked and you couldn't sit on it without getting pinched. The pool/hot tub area was great! But the breakfast area was way too small. And was too crowded to eat there. And the staff wasn't very friendly. And they had our reservation...

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Thank Fairy B
AmericInn L, Manager at AmericInn Lodge & Suites Rapid City, responded to this review

I'm so sorry to hear that your stay was not the wonderful experience it should have been. And certainly not the high standard we set for ourselves here at the AmericInn. We'll certainly have our maintence crew take a look at the seat in that shower and see about getting it fixed. And I'm thoroughly sorry that your check-in process...

Mobridge, South Dakota
Reviewed 17 May 2015

We walked in to the hotel without reservations and were greeted by 2 very nice young desk clerks, we had our room in minutes, we stayed in an executive suite for the price of a campground pad. Our room was great { very clean, comfortable king bed, chairs desk and sofa} nice pool with tunnel waterslide. Lot's of options for...

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Thank Robert H
AmericInn L, Manager at AmericInn Lodge & Suites Rapid City, responded to this review

We're overjoyed to hear that you enjoyed your experience. And always welcome new guests to come and enjoy the AmericInn experience. Hope to see you again soon! Kelsey Baker Assistant General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Air Conditioning
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Children Activities (Kid / Family Friendly)
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
We are conveniently located off I-90 (Exit 59) in Rapid City, South Dakota. While staying at the AmericInn Rapid City hotel, make time to explore the area, including a visit to the incredible Mount Rushmore, the equally inspiring Crazy Horse Monument, Wind Cave National Park, Custer State park, South Dakota casinos and the stunning Black Hills National Park. ... more   less 

Additional Information about AmericInn Lodge & Suites Rapid City

Address: 1632 Rapp St, Rapid City, SD 57701
Region: United States > South Dakota > Rapid City
Price Range: $70 - $353 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — AmericInn Lodge & Suites Rapid City 2.5*
Number of rooms: 96
Reservation Options:
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Also Known As:
Americinn Lodge And Suites Rapid City
Americinn Lodge & Suites Rapid City Hotel Rapid City
Americinn Hotel Rapid City
Americinn Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from AmericInn Lodge & Suites Rapid City staff and other travellers.
2 questions
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2 days ago

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Questions? Get answers from AmericInn Lodge & Suites Rapid City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“If you have a family trip the family suites are great!”
 of 5 bubbles V1012BEkathyw, 23 Feb 2017 | Read review
“They are all nice.”
 of 5 bubbles donaldr155, 7 Dec 2016 | Read review
“Any needs u have let them know at check in (to save a trip back) ALWAYS more then happy to accommodate!”
 of 5 bubbles michellemP6741WL, 23 Nov 2016 | Read review
“This is a hotel for families if your ok with children - enjoy!”
 of 5 bubbles sandy4liberty, 13 Nov 2016 | Read review
“If you MUST go in August, book well in advance!!!”
 of 5 bubbles Kreighton, 4 Aug 2016 | Read review
5 of 5