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MainStay Suites Rapid City

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MainStay Suites Rapid City
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343 Reviews from our TripAdvisor Community

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Showing 338: English reviews
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Overland Park, Kansas
Reviewed 4 January 2017

Stayed here in the winter, rooms were nice, staff was great. Shuttle to the airport was easy. Next to Cabelas, and a sister hotel. Hotels are really the only thing in the area. A couple miles down the street from Rushmore Mall, and the edge of town. Only drawback was the plowing of the driveway, parking lot. Cabelas was dry,...

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1Thank ET-MCMLX
HOTEL’S FAVOURITE REVIEW
Reviewed 6 December 2016

Stopped here on Day 2 of our Road trip from Wisconsin and sightseeing. Stayed here Nov. 21st. Didn't have reservations, just picked places on the fly. This room was an incredible value being the off season. Room comes with a full kitchenete, so if you were staying longer you had that option. Very happy with the room. Clean. roomy. Comfy...

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2Thank jrbork74
About Hotel's Favourite Review
April M, Manager at MainStay Suites Rapid City, responded to this review

Thank you for leaving us such a fantastic response. You summed up our property quite perfectly. I am pleased to hear that you enjoyed the Mainstay Suites, and we look forward to hosting you on your next trip through the beautiful Black Hills.

Omaha
Reviewed 31 December 2016

We stayed at the MainStay Suites near Exit 61 of I-90 for 3 nights during the last week of Dec.. This 4-story hotel was opened in 2013 so is relatively new and in good condition. The room was very clean and spacious and included a kitchenette with range, microwave, refrigerator, and dishwasher. Dishes, cookware, and silverware are also furnished. My...

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1Thank Terry J
South Dakota
Reviewed 27 November 2016

An oasis during the bad weather, clean, quiet and breakfast included eggs, bacon, hot oatmeal, muffins and coffee and juice choices, couldn't have been any better, staff were professional and courteous.

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2Thank myles2go
April M, Manager at MainStay Suites Rapid City, responded to this review

Its often times very stressful being stranded in a foreign city during inclement weather. It is wonderful to hear that we were able to meet your needs during a somewhat difficult time. Happy New Year and safe travels.

onida
Reviewed 19 October 2016

We stayed here not knowing what they were like, Oh my, talk about impressed!! This hotel was very clean, nice, with a great staff! The room was fabulous, everything we would want! It has a great pool with a nice poolside area, great place to sit and visit! The breakfast was very good! Will. Make a point to come back!

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1Thank judistevewest
April M, Manager at MainStay Suites Rapid City, responded to this review

Thank you for leaving us such an amazing review. We are thrilled to hear that you enjoyed your stay and cannot wait to have you back again.

Provo, Utah
Reviewed 10 October 2016

Although this hotel was a bit out of the way, it was only about 10 minutes from downtown. The clerks were friendly and helpful, the accomodations comfortable and very clean. Not fancy, but with a modern vibe. Freight-size elevators make it easy for families or groups. Very quiet room. Would stay again and would recommend. Our stay was just an...

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1Thank uptownmom1
April M, Manager at MainStay Suites Rapid City, responded to this review

Hopefully your next stay will be a bit longer. We work hard at keeping our hotel clean and comfortable for our guests. Thank you for taking time from your busy day to leave us an exceptional review.. Best wishes on all future adventures.

Reviewed 8 October 2016

The room was very nice and quiet and they have large luggage carriers which made that process much easier. The front desk staff was very friendly and helpful both with check in/out and recommending a close by location for dinner. One small negative is that they are a little far off the beaten track but good once you get there....

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1Thank Linda H
Reviewed 6 October 2016 via mobile

Great for the price!! We had pull out couch and little kitchen! Breakfast was okay. convenient location. Would be good place to stay while site seeing. Beds comfy. Quiet. We did not use the pool. Would recommend.

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Thank Lindsay O
April M, Manager at MainStay Suites Rapid City, responded to this review

Thank you for taking time out of your busy schedule to leave us such a charming little review. As a hotel, getting our guests approval and recommendation is one of the highest honors we can receive. Hopefully on your next trip through the Black Hills, you can swing by and try out the pool.

Philip, South Dakota
Reviewed 27 September 2016 via mobile

Stayed spur of the moment. Marcus was very helpful and kind at check in. Room was very clean and roomy. Had a relaxing short stay but enjoyed it very much. Continental breakfast was fresh and the coffee was great. Would definitely recommend this motel.

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1Thank Fabulousat50
April M, Manager at MainStay Suites Rapid City, responded to this review

Thank you for taking time out of your busy day to leave us a wonderful review. I will be sure to pass your comments along to Marcus the first chance I get. We look forward to your return visit in the near future (we hope!)

East Peoria, Illinois
Reviewed 25 September 2016

We stayed two nights at this Mainstay hotel and had a wonderful stay. The hotel is very accommodating. We needed a handicapped room and the one we stayed in was perfect. The young girl that checked us in is named Kiley and she is definitely an asset for this hotel. We left to see the sights during the day and...

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1Thank bonnie a
April M, Manager at MainStay Suites Rapid City, responded to this review

Extending your stay? We must be doing something right! I have passed your comments along to Kylie and she was thrilled that you thought highly enough to mention her. I fully believe the happier an employee is, the more it shows in their work. Thank you for being a guest here at the Mainstay Suites.

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Amenities

Highlights
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Laundry Service
  • Self-Serve Laundry
  • Shuttle Bus Service
  • Airport Transportation
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about MainStay Suites Rapid City

Address: Outfitter Road Next to 3231 E. Mall Drive, Rapid City, SD 57703
Region: United States > South Dakota > Rapid City
Price Range: $71 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — MainStay Suites Rapid City 2.5*
Number of rooms: 97
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Hotel Style:
#5 Family Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from MainStay Suites Rapid City staff and other travellers.
9 questions
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Rockland, Maine
Fountain City
3 months ago
Rockland, Maine

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Questions? Get answers from MainStay Suites Rapid City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No good views from this hotel. Try to get a room on the end of the building so you have less chance of noisy neighbors.”
 of 5 bubbles 949terryj, 31 Dec 2016 | Read review
“A room on the far side of the highway would be quieter for road noise.”
 of 5 bubbles judistevewest, 19 Oct 2016 | Read review
“Just ask for what you want; they are very helpful and accommodating.”
 of 5 bubbles uptownmom1, 10 Oct 2016 | Read review
“Call ahead before you get to Rapid City for exact directions.”
 of 5 bubbles lindahO5452IK, 8 Oct 2016 | Read review
“Ask for NEW towels”
 of 5 bubbles Delga, 14 Aug 2016 | Read review
5 of 5