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GrandStay Residential Suites Hotel Rapid City

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425 Reviews from our TripAdvisor Community

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There are newer reviews for GrandStay Residential Suites Hotel Rapid City
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Showing 423: English reviews
Fargo, North Dakota
1 review
Reviewed 13 September 2016

The pool area was not very clean. We were disappointed in it since we were looking forward to the pool. The rest of the hotel was very nice. We enjoyed the breakfast. Our room was very nice! We weren't expecting such a large room. It was just disappointing for the pool area when we stayed.

Review collected in partnership with this hotel

Helpful?
Thank morganw185
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning morganw185- Thank you the review on our property. We love hearing from our guests and use these as training tools for our staff. I apologize for the pool not being as clean as it should have been. We have made sure this does not happen again, but we do apologize for your experience in our pool. Thank you... More 

Groton, SD
Level Contributor
14 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 12 September 2016

Our room was good. Beds and pillows were super comfortable! Staff wasn't very friendly. Breakfast options were poor in comparison to other hotels and breakfast attendant was not friendly both days we stayed.

Review collected in partnership with this hotel

Helpful?
Thank dqdale
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning dqdale- Thank you the review on our property. We use these reviews as training tools for our staff. I apologize for the experience you encountered regarding our breakfast attendant and breakfast food. We will work on improving those for your next stay. Once again thank you for your review and for choosing GrandStay. Thank You Sincerely, Gavin Fawbush... More 

Princeton, New Jersey
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 12 September 2016 via mobile

Very clean and comfortable. Many lower priced R.C. hotels are on bedbug list. This one is NOT. Great staff. Nice to have a kitchen and dishes. Excellent value. Our only complaint - the queen size beds seem more like full size. The breakfast is the standard sugar and carb loaded fare. It would be better with more fruit options than... More 

Helpful?
Thank PeeWeeX
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning PeeWeeX- Thank you for the outstanding review on our property. We are very pleased to hear that you enjoyed all aspects of our property. Also thank you for the breakfast tips and ideas. We are always looking at ways to improve our breakfast for our guests. Once again thank you for staying with us, and we look forward... More 

La Crosse, Wisconsin
1 review
Reviewed 6 September 2016

We like hotels with bedroom options and our room had two of them. You can't find that too often. This hotel was perfect and cost was reasonable. We liked the location, beds were comfortable. We would definitely stay here again.

Review collected in partnership with this hotel

Helpful?
Thank 75jill
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning 75jill- Thank you for the outstanding review on our property. We are very pleased you enjoyed all aspects of our property. Once again thank you for your review and for choosing GrandStay. We look forward to your next review. Thank You Sincerely, Gavin Fawbush General Manager More 

elk river, United States
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 5 September 2016

I will say the hotel was a good deal overall. For a 2 bedroom hotel with fridge and 2 stove tops to cook on was nice to have. To have 2 bathrooms would of been even nicer! The room was clean and front desk man was very nice to deal with. We did have 2 issues. One night we were... More 

Review collected in partnership with this hotel

Helpful?
Thank Kristin G
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Kristin G- Thank you for the great review on our property. We take great pride in our customer service. We are very pleased you enjoyed all aspects of our Two Bedroom Suite. I apologize for the loudness of our night auditor while stocking shelves. I will remind my Night Auditors to be quiet when stocking shelves. Once again... More 

Levittown, New York
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 4 September 2016

My husband and sister visited rapid city sd room and breakfast were great. Staff were very helpful would stay again. pool was an extra layout of room was excellent for a long term stay. free airport shuttle was a plus since we are seniors and did not rent a car.

Review collected in partnership with this hotel

Helpful?
Thank eileen c
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Eileen C- Thank you for the outstanding review on our property. We are very pleased you to hear you enjoyed all aspects of our property. We hope you and your family enjoyed what Rapid City and the Black Hills has to offer. We look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager More 

Level Contributor
6 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 3 September 2016

Great central location to visit Black Hills and Custer State Park. The room was spacious and well laid out with a large kitchen. The staff was very helpful and friendly. Very quiet and peaceful with excellent air conditioner. Would definitely stay here again.

Helpful?
Thank Laura M
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Laura M - Thank you for the outstanding review on our property. We love hearing from our guests about their stay. We hope you enjoyed all the tourism options that our area has to offer. Once again thank you for the great review and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General Manager More 

Halifax, Pennsylvania
Level Contributor
43 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 September 2016

GrandStay was close to all the South Dakota sights. Using this as a base camp you can travel to most tourist attractions in and hour or a little more. The location was just off the interstate and close to many dining options. The rooms are kitchen equipped so that was another option for eating. The staff was friendly and helpful.... More 

Helpful?
Thank TLmaker
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning TLmaker- Thank you for the great review on our property. We are glad you enjoyed our location and all that our area has to offer. We also are pleased you enjoyed all aspects of our property. Once again thank you for the great review and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General... More 

Sioux Falls, South Dakota
1 review
Reviewed 1 September 2016

wonderful place, people, service. One of the nicest properties I've stayed in . I would recommend this motel to anyone. It is especially suited for longer term stays of a few days or more, but also suited to short term ones

Review collected in partnership with this hotel

Helpful?
Thank J5207MXpauls
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning J5207MXpauls - Thank you for the outstanding review on our property. We truly enjoy hearing from our guests and the experiences they had. We hope you enjoyed your time in Rapid City during your recent stay. Once again thank you for the outstanding review, and we look forward to your next arrival. Thank You Sincerely, Gavin Fawbush General... More 

Andover, Minnesota
1 review
Reviewed 31 August 2016

Very friendly staff, good breakfast and large comfy rooms! We would definitely stay here again. We so enjoyed our vacation. Toured Mount Rushmore, crazy horse, Custer state park, wilderness loop road and the cosmos!

Review collected in partnership with this hotel

Helpful?
Thank Sandra H
grandstay8, General Manager at GrandStay Residential Suites Hotel Rapid City, responded to this review

Good Morning Sandra H - Thank you for the great review on our property. We love hearing from our guests about their experiences. We are also glad to you enjoyed all the tourist destinations in our area. Thank you again and we hope to see you soon. Thank You Sincerely, Gavin Fawbush General Manager More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free Breakfast
  • Free Parking
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Hot Tub
Room types
  • Kitchenette
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Breakfast
  • Self-Serve Laundry
  • Free Parking
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service

Additional Information about GrandStay Residential Suites Hotel Rapid City

Address: 660 Disk Dr, Rapid City, SD 57701-7875
Region: United States > South Dakota > Rapid City
Price Range: $108 - $237 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — GrandStay Residential Suites Hotel Rapid City 2.5*
Number of rooms: 53
Reservation Options:
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Hotel Style:
#8 Business Hotel in Rapid City
#9 Romantic Hotel in Rapid City
#14 Family Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from GrandStay Residential Suites Hotel Rapid City staff and other travellers.
5 questions
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Questions? Get answers from GrandStay Residential Suites Hotel Rapid City staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I liked being on the end by the back, easier to move luggage in and out, very quiet.”
 of 5 bubbles Lescha, 2 Jul 2016 | Read review
“316 has a great Jacuzzi.”
  • Tub shower combo
  • Room 316 kitchen area
  • Room 316
 of 5 bubbles Honeybun51, 27 Jun 2016 | Read review
“Wifi was free but didn't work well.”
 of 5 bubbles 499lel, 27 Jun 2016 | Read review
“Stayed in a suite. Would highly recommend.”
 of 5 bubbles 69jenp, 24 Sep 2015 | Read review
“We were on the 2nd floor but all floors would be quiet I think”
 of 5 bubbles ottobottodog, 22 Sep 2015 | Read review
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