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Quality Inn & Suites

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Traveller (3)
Room & Suite (136)
Dining (25)
Overview
  • Excellent64%
  • Very good21%
  • Average11%
  • Poor2%
  • Terrible2%
Travellers talk about
“front desk”(11 reviews)
“mini fridge”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Airport Transportation
3 Star accommodation
All hotel details
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Rooms
Aug. 26Aug. 27
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (186)
Filter reviews
184 results
Traveller rating
115
39
21
5
4
Traveller type
Time of year
LanguageEnglish
115
39
21
5
4
Show reviews that mention
All reviewsfamily restaurantfront deskmini fridgeoutstanding staffconvenient locationno elevatorgreat propertycomfortable bedspool and hot tubbiscuits gravynice breakfastcuster parkan older hotelhousekeeping staffwe've stayedwould stay here againenjoyed our stay
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1 - 5 of 184 reviews
Reviewed 6 days ago

Got in late, and left pretty early, so we didn't experience much of this property. Room was clean and comfortable, the morning breakfast was good and served its purpose. No noise issues, good convenient location, all in all a solid place to stay.More

Thank 007DAWG
Response from Jeremy D, Manager at Quality Inn & SuitesResponded 4 days ago

We appreciate the four star review. Being located just a block off Interstate 90 we are an excellent place for a quick over night stay while travelling through the area. Thank you for taking the time to let others know that your room was clean...More

Reviewed 1 week ago via mobile

Showed up to find our rooms that were booked in advance were given to somebody else! They ended up finding 2 rooms that connected but we had to wait another hour for them to be ready, it was already past check in time already! We...More

Thank Richard S
Response from Jeremy D, Manager at Quality Inn & SuitesResponded 4 days ago

Hello Richard S, I am sorry to hear about your troubles during your stay. I can assure you that we do not give peoples rooms away here at the Quality Inn & Suites at 1550 N. Lacrosse St. Rapid City. We make sure to honor...More

Reviewed 1 week ago via mobile

We stayed at this hotel as it was Central to all the tourist attractions we wanted to visit. When we got to our room, we noticed a heavy musty smell. I notified the front desk about it and they stated they had had lots of...More

Thank R5999VKkathys
Response from Jeremy D, Manager at Quality Inn & SuitesResponded 4 days ago

Thank you for taking the time to review our hotel. I apologize again for the experience you had in your first room and that our attempts to correct the issues was not able to be full resolved at first. I am happy that we were...More

Reviewed 1 week ago

Location was fine and room was great. Would highly recommend for anyone visiting the area. Breakfast was excellent as well. Staff went out of their way to help with tourist advice and handled a minor room problem promptly. They really seemed to care that we...More

Review collected in partnership with this hotel
Thank C S
Response from Jeremy D, Manager at Quality Inn & SuitesResponded 4 days ago

I am sorry that you had a problem with your room, but happy that our team was able to promptly handle it. We appreciate the high recommendations and that you enjoyed our location, breakfast, and service experienced. If there is anything we could do to...More

Reviewed 1 week ago

great experience had a large group took great care of us..great breakfast, all amenities, would definitely return here to stay we had 6 rooms staff was professional and helpful..clean rooms laundry facilities indoor pool and hot tubMore

Review collected in partnership with this hotel
Thank 620lucy
Response from Jeremy D, Manager at Quality Inn & SuitesResponded 4 days ago

Thank you for a wonderful five star review. I am happy that you selected our hotel for your group and for letting other travelers know about your experience. We aim to make sure to be helpful and professional to all guest either traveling with a...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Pool
Breakfast included
Fitness Centre with Gym / Workout Room
Hotel Amenities
Free Parking
Business Centre with Internet Access
Wheelchair Access
Breakfast included
Laundry Service
Self-Serve Laundry
Non-Smoking Hotel
Breakfast Available
Airport Transportation
Dry Cleaning
Multilingual Staff
Room amenities
Air Conditioning
Refrigerator in room
Things to do
Pool
Hot Tub
Fitness Centre with Gym / Workout Room
Heated pool
Indoor pool
Details
Price range
US$44 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Rapid City
#6 Family Hotel in Rapid City
#13 Romantic Hotel in Rapid City
#17 Business Hotel in Rapid City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Details
Price range
US$44 - US$206 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#2 Best Value Hotel in Rapid City
#6 Family Hotel in Rapid City
#13 Romantic Hotel in Rapid City
#17 Business Hotel in Rapid City
Room types
Suites, Non-Smoking Rooms, Accessible rooms, Family Rooms
Add Photo Photos
Traveller (3)
Room & Suite (136)
Dining (25)
Pool & Beach (19)
Amenities (25)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
cncrn
May 12, 2018|
AnswerShow all 3 answers
Response from bentea971 | Reviewed this property |
Hotel is very close to interstate, and the hospital is not too far away. Hotel staff is very helpful and I am sure they will assist you if help is needed. We have always felt safe in that area, I do not think you will have... More
1
Vote
Layton B
July 26, 2017|
AnswerShow all 5 answers
Response from Jeremy D | Property representative |
We are about 15 minutes away or around 10 miles from the Rapid City Regional Airport.
1
Vote
pkmsMissouri
March 28, 2016|
AnswerShow all 3 answers
Response from Eliza L | Property representative |
Good morning! We do have in-room safes for your convenience, and the nightly charge is $1.59. This nominal fee covers the contents of the safe under a $10,000 warranty. If you do not use this amenity, please let us know and... More
0
Votes
Room Tips
"great experience"
Read review
"We had a ground level room near an exit but were not bothered by excess noise."
Read review
"For this location, ask for first floor room or the wing where the elevator is located."
Read review
"Rooms were adequte"
Read review
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