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Comfort Inn I-90

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Comfort Inn I-90
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466 Reviews from our TripAdvisor Community

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Showing 461: English reviews
Billings, Montana
Reviewed 15 July 2015

Have been staying at this motel for business for three years and had a set rate, good service but not anymore. Returned and was told a much higher rate and was not given a king bed even though I am a gold Choice Privilege member. Had horrible internet issues the whole time and when talked to manager about a better...

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Helpful?
Thank RTH59105
Eliza L, General Manager at Comfort Inn I-90, responded to this review

Thank you for your input! I am so sorry to read that your stay was not up to par. We love offering negotiated rates to our regular corporate guests who stay at least once a month, but it seems there was some miscommunication. It does get difficult when stays lapse and become less frequent, but I hope that once your...

Radcliff, Kentucky
Reviewed 11 July 2015

Our stay here was outstanding. All the folks that worked there were very helpful and friendly. Our check-in was very well organized and quick. Our room was very clean, (during our stay each day), furniture was like new, everything we needed was provided, very nice and comfortable bed/linen. Our beds were made each day as if we just checked in....

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1Thank Bill F
Custer, South Dakota
Reviewed 9 July 2015

We are close locals who needed a quick overnight in a pinch. We arrived hot, tired and crabby. Check in was really fast, room was easy to find. Hotel was clean and modern looking. We arrived late and went right to bed. Our bed was super comfortable and the shower was nice and hot. Breakfast was great and our kids...

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Helpful?
Thank Sara M
Ontario, Oregon
Reviewed 9 July 2015

Very nice motel; a clean, extremely comfortable room with great beds, but the real stand out feature was their breakfast. EVERYTHING, and I mean everything, that you could want and the most cheerful, attentive attendant that I ever saw. She greeted everyone with a "Good Morning", worked extremely hard to make sure everyone had all that they needed, and made...

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Thank steneberly
Pennsylvania
Reviewed 7 July 2015

Our family stayed at this hotel for 3 days in late June. We had two rooms both of which were clean and serviced daily. We used the pool and hot tub twice and both were clean, family-friendly and stocked with plenty of towels. The breakfast buffet was above-average and had a good variety of items. We also used their washer/dryer...

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Thank KScottE
South Florida, Florida
Reviewed 6 July 2015 via mobile

We stayed here for one night on our way to a cabin in Custer State Park. The price is high for Comfort Inn but it is summer vacation season. The hotel was clean. The front desk staff and morning breakfast attendant were extremely courteous and helpful. Very pleasant. The only negative was the hot tub. I sat in it for...

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Helpful?
Thank Floridamom208
Eliza L, General Manager at Comfort Inn I-90, responded to this review

Thank you for reviewing your stay! We are all thrilled to read that you enjoyed your time here. Summer in Rapid City does create a very high demand for rooms, but we work hard to provide a clean room at a fair price. Our hot tub is maintained daily, and I have my maintenance team looking into any issues you...

Reviewed 6 July 2015

I found this hotel on Tripadvisor along with "Things to Do". The facility was clean and in good repair. The staff was extremely friendly and welcoming. The staff was also helpful to us as we planned our day excursions around the area. The free, hot breakfast was tasty, but a little crowded. The hotel was obviously booked up and we...

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Helpful?
Thank Anne S
Eliza L, General Manager at Comfort Inn I-90, responded to this review

Thank you for your 5-star review! We appreciate your kind words, and we are so happy that you enjoyed our free hot breakfast! With items like waffles, biscuits and gravy, eggs and meat, and yogurt, there is certainly something for everyone. Reviews like yours let us know what we're doing right! Thank you again, and we hope you'll come see...

South Dakota
Reviewed 6 July 2015

Given a dirty room with dirty towels hanging on shower curtain and laying an bathroom floor. Very musky with a strong mildew smell. We stay at this hotel at least yearly and have had high quality service with clean rooms - the quality is so poor it is disappointing beyond belief. Moved to a different room after questioning if the...

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Helpful?
2Thank Deb B
Eliza L, General Manager at Comfort Inn I-90, responded to this review

Deb, Thank you for taking the time to share your perspective. I sincerely apologize for any issues you encountered during your stay with us. We always strive to make sure our guests have a clean and comfortable stay, and it seems that everything we did this time missed the mark with you. As an award-winning and top rated hotel, I...

Reviewed 4 July 2015

Halls have some smell in them.. not sure exactly what. Beds, alright. TINY bathroom which is not ok with me or a family I am sure. Still, older property obviously. Big negative: Wifi - non existent. This is a very bad thing if one is working - and I tried to but couldn't. Breakfast: adequate. (Sits next to a Target,...

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Helpful?
Thank Sheryl E
Eliza L, General Manager at Comfort Inn I-90, responded to this review

We appreciate your review, and we are happy to read that you found our hotel to be clean and comfortable! Our coin operated guest laundry is open 24 hours a day for our guest's convenience, and we DO have soap and dryer sheets available for sale - also 24 hours a day. Our friendly front desk team is always available...

Reviewed 4 July 2015

Rooms were clean although a bit on the small side. Laundry facilities were in good repair. Usually hotels have laundry soap/dryer sheets for sale. This one doesn't so come prepared with your own supplies. Great pool and Jacuzzi arrangement. Breakfast buffet was excellent.

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Helpful?
Thank Davida M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Hot Tub
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Self-Serve Laundry
  • Breakfast Available
  • Shuttle Bus Service
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Our Award Winning hotel is sure to make your stay a comfortable and memorable one. We offer a great breakfast with various hot items served daily in a nice dining area. All rooms have new carpet, upgraded beds, flat screen TVs, some with a refrigerator and a microwave and spacious Family Suites too! The Millstone Family Restaurant is just a short walk out our door - directly in front of the hotel. Easy access off of I-90 at Exit 59 and near the entrance to the new Rushmore Crossing shopping area means you are close to many stores and a variety of restaurants. We're only 5 minutes to historic downtown Rapid City and there is a FREE double-decker bus that will take you there May through September. Mount Rushmore, Crazy Horse Memorial or any attraction, park or national forest in the Black Hills or Badlands are not more than 60 minutes away. No need to pack & unpack your bags every night! ... more   less 

Additional Information about Comfort Inn I-90

Address: 1550 North LaCrosse St, Exit 59 off I-90 - South on LaCrosse St, Rapid City, SD 57701
Region: United States > South Dakota > Rapid City
Price Range: $93 - $261 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn I-90 2.5*
Number of rooms: 97
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Also Known As:
Comfort Inn Rapid City Hotel Rapid City
Rapid City Comfort Inn
Hotel Style:
#6 Family Hotel in Rapid City
#13 Romantic Hotel in Rapid City
#17 Business Hotel in Rapid City
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn I-90 staff and other travellers.
2 questions
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Missouri
over a year ago
Yankton
over a year ago

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Questions? Get answers from Comfort Inn I-90 staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“One side of the hotel does not have an elevator, so you would have to walk up stairs to get to the second floor rooms.”
 of 5 bubbles patweber101, 12 Mar 2017 | Read review
“we enjoyed our first floor room...easy in & out to the car & lobby”
 of 5 bubbles stillabc, 9 Dec 2016 | Read review
“Quiet hotel. friendly staff.”
 of 5 bubbles RichardC184, 11 Sep 2016 | Read review
“this is a older hotel they added on to and remodeled. So one side has an elevator and the other not.”
 of 5 bubbles G5773NVdavidp, 10 Sep 2016 | Read review
“The two-room suites are good but insist they clean well.”
 of 5 bubbles Soonerair, 10 Sep 2016 | Read review
5 of 5