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All reviews pool area attached restaurant front desk big hotel eat free kids really enjoyed comfortable beds family vacation nice facility the hotel staff enjoyable stay a great place to stay three nights black hills parking lot rapid city night stay
we were supposed to get free breakfast because of IHG rewards club but first morning they charged us for coffee and OJ, 2nd and 3rd day put a $10.00 limit on breakfast, which means you can't get even their cheapest basic breakfast with coffee for...More
Thank James D
Response from IHGService, Guest Relations Manager at Holiday Inn Spearfish - Convention CenterResponded 2 weeks ago
Hi James D,
Thank you for staying and sharing your candid comments with us. Our goal is to provide every guest with a great experience at our location. I'm very concerned to see that you this did not happen, and I would like to apologize...More
What a great place to stay, Good view. The rooms were clean. The front desk help was excellent. Super Tyler was just that. Had good information and choices for us. Knowledgeable of the local site and places to dine. Hopefully Super T will see this...More
1 Thank kittym7
Response from Kirsten P, General Manager at Holiday Inn Spearfish - Convention CenterResponded July 26, 2018
Thank you so much for you positive feedback regarding your visit. We are pleased you enjoyed your experience. We will pass this information on to Super Tyler!
I travel extensively for work. Here are the 👍. Free morning USA paper, friendly front desk staff, comfortable bed and quiet room. Here are the 👎. Old and run down, stains on the carpets, scratches and scuff marks all along the walls, broken and damaged...More
Thank Mona B
Response from IHGService, Guest Relations Manager at Holiday Inn Spearfish - Convention CenterResponded September 30, 2018
Hello Mona B,
Thank you for your stay and for taking the time to leave us feedback. I am sorry that you found the hotel condition not up to standards. I want all areas of your stays with us to be pleasant, I know this...More
I was just passing through town, and this property had availability. The room was very nice (and clean), facing the covered courtyard - very quiet.
I would easily recommend this hotel for an overnight stay.
First time in Spearfish so I can’t compare it to others in the area. Overall, stay was good. Seemed like it was a little outdated in some ways but the rooms were decent. Was told the outdoor entrance to my room was locked and I...More