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Holiday Inn Express Watertown

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Traveller (9)
Room & Suite (12)
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Overview
  • Excellent30%
  • Very good37%
  • Average18%
  • Poor5%
  • Terrible10%
Travellers talk about
“water slides”(10 reviews)
“pool area”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
2 Star Hotel
All hotel details
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Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (94)
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32
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5
10
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LanguageEnglish
29
32
17
5
10
Show reviews that mention
All reviewswater slidespool areathe breakfast areabig waterslidethe room was nicecall aheadgood newsbig attractiona great staysausagegreat breakfastin townwould stay here againcomfortable bedsfirst floorwaterparkhie
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11 - 15 of 93 reviews
Reviewed 30 June 2017

I've stayed here a few times before but I give up. The staff was unhelpful and rude, the room smelled, loud guests were running up and down the halls and slamming doors....DO NOT STAY HERE! There's much better options in Watertown.More

Thank Amata81
Response from h20town2, General Manager at Holiday Inn Express WatertownResponded 3 July 2017

I would like to start by apologizing to you for not meeting your expectations. We strive to make each stay as pleasant and comfortable as possible. Summer weekends are very busy for us and often times these are guests that do not stay in hotels...More

Reviewed 24 June 2017 via mobile

Again, we had last room of the place. We checked in late. They gave us rollaway bed. We had to leave the window open because something smelled bad. It must be carpet. Compared from other holiday inn express we've been from all over state, BC,...More

Thank Wajusttobehonest
Response from IHGService, Guest Relations Manager at Holiday Inn Express WatertownResponded 8 July 2017

Hello akjusttobehonest, Thank you for staying with us and for sharing your experience. It is regrettable that the room allocation and its condition negatively affected your overall satisfaction. Please accept our sincerest apologies for any inconvenience this may have caused you. Your comments are highly...More

Reviewed 17 March 2017 via mobile

The holiday inn express was a great stay. The pool was perfect for the kids. Had a great water slide. Rooms were big enough to hold the whole family. Staff was friendly when arrived. Breakfast was great. Will stay again.

1  Thank mindy A
Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 22 March 2017

Thank you for your review Mindy! We are happy to hear that your kids enjoyed the pool and waterslide. We look forward to seeing you again soon!

Reviewed 8 March 2017

Rooms were a little smaller than we expected and were there to gather with two other couples. So we upgraded to a two room suite and the staff was very accommodating! It was a very busy weekend with guests and the waterpark, but was very...More

Thank MNGrandmaH
Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 22 March 2017

Thank you for taking the time to give us feedback on your recent stay with us. I am very happy to hear that we were able to accommodate you with a bigger room. We apologize for the inconvenience your underwent with the lack of items...More

Reviewed 1 March 2017

I always have high hopes when staying at HIE's because they have such a solid brand, but sometimes you don't know what you're going to get in a rural area along the interstate. This place was great. They upgraded my room and even though I...More

1  Thank simms1929
Response from h20town2, Front Office Manager at Holiday Inn Express WatertownResponded 8 March 2017

I would like to take the time to thank you for your recent review. We are very excited to hear that you enjoyed your stay with. We take great pride in making you feel at home with us. We look forward to seeing you the...More

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About
Amenities
Top amenities
Pool
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Breakfast included
Restaurant
Hotel Amenities
Free Parking
Breakfast included
Business Centre with Internet Access
Self-Serve Laundry
Children Activities (Kid / Family Friendly)
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Breakfast Available
Room amenities
Microwave
Refrigerator in room
Air Conditioning
Things to do
Pool
Fitness Centre with Gym / Workout Room
Hot Tub
Indoor pool
Restaurant
Details
Price range
US$113 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
Details
Price range
US$113 - US$139 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Kitchenette
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Traveller (9)
Room & Suite (12)
Pool & Beach (6)
Dining (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Room Tips
"We had a bottom floor queen suite, it was pretty quiet for us."
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"There are several other higher rated hotels in the area. Avoid this one!"
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"Request room away from truck stop next door"
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"All around a great place to stay!"
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