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I stayed 3 nights, to my dismay they charged a different rate each night( the 3 RS being higher than the 2nd). They made a mistake and put a larger hold on my bank account than was required. For the prices they charge I would...More
Thank Kevin K
Response from IHGService, Guest Relations Manager at Holiday Inn Express WatertownResponded 4 August 2016
Dear Kevin K,
Thank you for your for writing a review about your experience. I am sorry to hear about the billing issues you may have experienced during your stay. Please accept our sincere apologies for any inconvenience it may have caused you. I have...More
This hotel is very consistent! We have stayed there numerous times. My husband and I are both platinum with IHG and they go out of their way to accommodate. Thanks for anther great visit! Water park was great for the kids and the free breakfast...More
Response from Jamie H, Front Office Manager at Holiday Inn Express WatertownResponded 8 August 2016
We would like to thank you for your recent review. We are happy to hear that you enjoyed your stay with us. As IHG Platinum members, we greatly value your feedback. We look forward to seeing you again soon!
As it is a Holiday Inn we expected the same quality - WRONG. We were assigned room 127 and it was dark, smelled mouldy(they have a large indoor pool), their were two beds and a small desk and small chair in a narrow dingy room....More
We stayed here during a State Girls Basketball Tournament, we had to sign an extra sheet of "rules" because of it. We were unable to get extra clean towels right away, the shower was less than warm, the room was not quite clean, and I...More
Rooms are clean. Did not arrive until 1:30 am. They were ready and waiting for me.
Took a cool shower. Not a hot shower, as the temp water temp would not go warm enough. It was the temp that I would think I ran out...More
US$115 - US$170 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Family Rooms ,
Number of rooms
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