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Extended Stay America - Nashville - Brentwood - South

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Traveller (45)
Room & Suite (39)
Dining (4)
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Overview
  • Excellent26%
  • Very good14%
  • Average8%
  • Poor17%
  • Terrible35%
Travellers talk about
“grab and go”(7 reviews)
“office closes”(2 reviews)
“fresh towels”(4 reviews)
AMENITIES
Free Wifi
Free Parking
Non-Smoking Hotel
Kitchenette
Pets Allowed
Self-Serve Laundry
Breakfast included
2 Star Hotel
All hotel details
Additional information
Offers from Extended Stay America - Nashville - Brentwood - South
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Rooms
Jun. 3Jun. 4
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1 room, 2 adults, 0 children
Standard Room
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Reviews (179)
There are newer reviews for Extended Stay America - Nashville - Brentwood - South
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LanguageEnglish
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57
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All reviewsgrab and gooffice closesfresh towelsfull size refrigeratornice roombeds were very comfortable
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41 - 45 of 178 reviews
Reviewed August 2, 2016 via mobile

Booked two handicapped rooms on the first floor for family, spoke with the manager and confirmed, also confirmed roll way bed. Rooms were confirmed again on day of arrival. Upon arrival one ADA room and the other room on the second floor with no elevator....More

Thank D R
Reviewed August 1, 2016

Overall my experience was average. I was not to impressed with the customer service when I did a late check in last week. I arrived around 11:20 pm and a sign on the LOBBY it said to used the phone located in the breezeway fro...More

1  Thank Garret M
Reviewed June 9, 2016

People at desk were both very nice at check in and check out. Room was nice,clean and comfortable. There are 2 extended stays across the street from each other,so that was a little confusing,and the place was hard to find but worth it!More

Thank joplin74
Response from Manager_11525, Manager at Extended Stay America - Nashville - Brentwood - SouthResponded June 15, 2016

Thank you for taking the time to write a review of our hotel. I am glad to hear that you enjoyed our great staff and your clean, comfortable room during your visit with us. Still, I apologize that you had a hard time finding our...More

Reviewed June 6, 2016

First of all this property has two building . The one at 9020 church street had been remodeling within the last few years and the other building across the road has not. there were stain on the refrigerator door , lamp shade and pillow case....More

Thank RSHA9268
Response from Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded June 8, 2016

Thank you for providing us with details about your stay. We strive to provide guests with all the comforts of home, so I am disappointed to hear that our accommodations did not meet your expectations. The site has been remodeled, but we are still working...More

Reviewed May 26, 2016

It's nice to have a kitchenette when you're staying somewhere for awhile, so that's a plus at Extended Stay but the property and room itself isn't all that. Our room was a studio with uncomfortable furniture, and our bed was uncomfortable as well. And there...More

Thank DeeJayGude
Response from Manager_11525, General Manager at Extended Stay America - Nashville - Brentwood - SouthResponded May 31, 2016

Thank you for sharing your experience with us. I appreciate your comments about our fully equipped kitchens and friendly customer service; however, I sincerely apologize that we were unable to exceed your expectations. In an effort to guarantee proper sanitation of kitchen utensils and to...More

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About
Amenities
Top amenities
Free Parking
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Self-Serve Laundry
Room amenities
Microwave
Details
Price range
US$83 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
Details
Price range
US$83 - US$154 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Kitchenette, Non-Smoking Rooms
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Traveller (45)
Room & Suite (39)
Dining (4)
Questions & Answers
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D R
July 6, 2016|
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Response from rehmer | Reviewed this property |
I don't know about the showers but the property is substandard. I would STRONGLY advise to consider other properties. The room we stayed in was dirty, outdated, and generally a mess. There were people lounging around... More
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Votes
Room Tips
"Don't stay at this facility."
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"PICK a different hotel chain. Telleveryone to avoid Extended Stay America!"
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"gets pretty rough hauling your stuff up 3 floors worth of stairs"
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"If you stayed on the ground floor, because there wasn't an elevator, this hotel might be tolerable, but I..."
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