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Four Points by Sheraton Nashville-Brentwood

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Four Points by Sheraton Nashville-Brentwood
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501 Reviews from our TripAdvisor Community

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Showing 498: English reviews
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Reviewed 1 week ago via mobile

My suite is gorgeous and clean! Check in was a breeze! We went out to eat tonight and it was raining. The shuttle was over for the night but one of the staff members, Leron, offered to take us to the restaurant we wanted which was right across the road and also picked us up when we were finished. If...

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Helpful?
Thank KevandSherriWV
Dunlap, United States
HOTEL’S FAVOURITE REVIEW
Reviewed 30 January 2017 via mobile

This was our first visit to this hotel and we loved it. Parking is handy, and there are plenty of elevators. This hotel has a bar and restaurant although we tried neither. Checkin was quick. It is convenient to I65

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Thank Bill S
About Hotel's Favourite Review
Rod L, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

We're elated your first experience exceeded your expectations. We can't wait to have you back in Brentwood, thanks for sharing your memories with us.

Cincinnati, Ohio
Reviewed 2 weeks ago via mobile

I stayed here with a friend for the weekend. The area is nice and there's a target and Kroger nearby. The staff is friendly and the location is just a quick uber ride to downtown! Would definitely recommend staying here!

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Thank continma
Atlanta, Ga
Reviewed 3 weeks ago via mobile

I stayed at this hotel for five days. I also ate breakfast in the restaurant each day. I'm a Starwood Gold Member and I receive complimentary breakfast each day. I presented my voucher each day, but the Female Food & Beverage Manager charged my account each day for breakfast, even though she knew that I had a voucher. I saw...

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Helpful?
Thank Bernard L
Rod L, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Four Points by Sheraton Nashville - Brentwood. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for charging breakfast...

Germantown, Tennessee
Reviewed 3 weeks ago via mobile

Problems can happen at any hotel at any price point and last night I ran into a little issue at this hotel. My AC unit went a little crazy. I won't bore you with the details but it ended up costing us a nights rest. The management was quick to take responsibility and take care of the problem this morning....

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Helpful?
Thank wallacescottb
Rod L, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

We're so very grateful you enjoyed your stay with us. Come back and see us again soon!

Indianapolis, Indiana
Reviewed 3 weeks ago via mobile

OK this is a first. We checked in to room 320. Getting settled in and a mouse came through the adjoining room door, ran along the wall and out under our room door to the hallway! Guess who's luggage or anything will be left on the floor tonight?

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1Thank saculmit01
Rod L, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

This is an opportunity that will be resolved, as we take full responsibility for the cleanliness and comfort for every guest during every stay.

Augusta, Georgia
Reviewed 3 weeks ago via mobile

Very nice room. The breakfast buffet was ok, though juices and specialty coffee is extra. The rom we rented did not include breakfast, paid $167 per night. If I had gone to sheraton directly 202 per night with breakfast so breakfast is a wash.

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Thank M_King111
louisville
Reviewed 4 weeks ago via mobile

I expected more from a Sheraton hotel. We got a good deal booking through Priceline. The lobby and restaurant is updated the rest of the hotel needs updating. The elevator questionable, pool area dirty with garbage floating around. There is just no excuse for unsanitary conditions. Our room though decorated in a contemporary style was covered in a sticky residue....

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Helpful?
Thank Naomi N
Rod L, General Manager at Four Points by Sheraton Nashville-Brentwood, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Four Points by Sheraton Nashville - Brentwood. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for the issues...

Nashville, Tennessee
Reviewed 19 March 2017

I stayed at this property recently for a short business trip. I had a great experience all around. General Pros: The front desk staff was very friendly during check in and when I had to call down. The free wifi access was also awesome since I needed to access it to get some work done. The restaurant and bar area...

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Thank Felice F
Reviewed 17 March 2017 via mobile

Stayed one night for the Bon Jovi concert in Bridgestone Arena. Far enough out that the hotel prices weren't crazy. Close enough to get a Lyft ride to downtown Nashville for about $15. The hotel is very clean. The decor is fairly modern, but not overly trendy. There is a restaurant/bar that looked good, but we went downtown early to...

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Helpful?
Thank Wade G

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Amenities

Highlights
  • Restaurant
  • Room Service
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Business Centre with Internet Access
  • Free Parking
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Nashville-Brentwood, just 9 miles south of downtown, is by the Grand Ole Opry, LP Field, and corporate offices. Our hotel has 3,500sq ft of meeting/event space and free wifi ... more   less 

Additional Information about Four Points by Sheraton Nashville-Brentwood

Address: 760 Old Hickory Blvd, Brentwood, TN 37027-4500
Region: United States > Tennessee > Brentwood
Price Range: $177 - $334 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Four Points by Sheraton Nashville-Brentwood 3*
Number of rooms: 212
Reservation Options:
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Also Known As:
4 Points By Sheraton Nashville
Four Points By Sheraton Nashville Hotel Brentwood
Arte Hotel Brentwood
Hotel Style:
#5 Business Hotel in Brentwood
#5 Family Hotel in Brentwood
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Nashville-Brentwood staff and other travellers.
3 questions
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Bolingbrook, Illinois
over a year ago
Temple Hills, Maryland
over a year ago

See all questions (3)

Questions? Get answers from Four Points by Sheraton Nashville-Brentwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“southeast rooms high up are more quiet.”
Mnorton2016, 9 Mar 2017 | Read review
“No microwave or refrigerator in the room. TV is high quality.”
L5405FFscottd, 26 Feb 2017 | Read review
“Ask for a room in back (not on Old Hickory”
BT20812, 23 Nov 2016 | Read review
“stay close to the stairs and use them instead of the elevators.”
tb7855, 6 Nov 2016 | Read review
“Microwaves are provided in king rooms. There are two bathrooms and a sleeper sofa.”
ClariceW585, 12 Oct 2016 | Read review
5 of 5