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Four Points by Sheraton Nashville-Brentwood

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Traveller (73)
Room & Suite (25)
Pool & Beach (4)
Overview
  • Excellent49%
  • Very good35%
  • Average10%
  • Poor4%
  • Terrible2%
Travellers talk about
“front desk”(86 reviews)
“edge bar”(8 reviews)
“corner room”(6 reviews)
Free Wifi
Free Parking
Air Conditioning
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star Hotel
All hotel details
Offers from Four Points by Sheraton Nashville-Brentwood
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Nashville-Brentwood
Special Offer: Breakfast for 2 Included
Hotel deals
Rooms
Apr. 29Apr. 30
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (569)
There are newer reviews for Four Points by Sheraton Nashville-Brentwood
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All reviewsfront deskedge barcorner roomnice hotelpanera breadbreakfast buffetbusiness tripconvenient locationwould stay here againstaff was friendlywaffle houseking suitebeds were very comfortableroad tripnice staynice roomtarget
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111 - 115 of 566 reviews
Reviewed 5 October 2016

This is a well maintained and sraffed property in an upscale area of the city. The rooms are very clean and user friendly with particular attention to the needs of the guest. The staff is very cordial and friendly. One person in particular-Brandon McDonald- was...More

Thank Don S
Response from Rod L, General Manager at Four Points by Sheraton Nashville-BrentwoodResponded 6 October 2016

Amazing feedback!!! We are so very lucky to have Brandon McDonald, as you experienced with him directly --he's awesome EVERYDAY! We look forward to having you back soon!!!

Reviewed 30 September 2016

The hotel is clean and the room was your typical hotel room but it was quiet and clean. Close to shopping and restaurants. Complaints - no refrigerator in the room and no outlet close to nightstand/chair. I was tempted to unplug their isobar and move...More

1  Thank Anastasia H
Response from Rod L, General Manager at Four Points by Sheraton Nashville-BrentwoodResponded 3 October 2016

We're so very excited to receive your very positive review! Thanks so much for taking the time to share your magnificent stay and we hope to see you again soon!!

Reviewed 26 September 2016

Our room was clean, but the in room safe was locked. The hours of the bar and restaurant are a bit rigid, but the waiters are very nice. Harry served us breakfast after the buffet line had closed and he and the hostess on duty...More

1  Thank Turtlemacs
Response from Rod L, General Manager at Four Points by Sheraton Nashville-BrentwoodResponded 28 September 2016

We truly appreciate your feedback regarding your most recent stay with us. Your accommodations in your room, food and beverage outlets and our most important resource the staff, exceeded your expectations - we can't wait to have you back!

Reviewed 26 September 2016

Employees were nice but 3 times they messed up my room service order. They never picked up my ticket that I put on my door so my breakfast was 2 hours late. At 830 am the housekeeper walked in on me as well. Since when...More

1  Thank Rose_quartz0911
Response from Rod L, General Manager at Four Points by Sheraton Nashville-BrentwoodResponded 28 September 2016

We are very grateful to receive your comments and thankful you took the time to help us improve on our service delivery -- I've shared your comments with the staff and we're committed to improving in the areas where you experienced opportunities. When you travel...More

Reviewed 24 September 2016

We stayed here and it was a very convenient location for Nashville and also to drive to Franklin. It is a clean hotel, great for sleeping and doing your thing during the day. The a/c was loud in our room too. We ate dinner by...More

1  Thank JTBR
Response from Rod L, General Manager at Four Points by Sheraton Nashville-BrentwoodResponded 28 September 2016

Fantastic! Thanks so much for sharing your experience, we take great pride in making every stay for every guest a positive memorable experience. We look forward to your return soon!

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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Restaurant
Room Service
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Free High Speed Internet (WiFi)
Bar/Lounge
Hotel Amenities
Room Service
Business Centre with Internet Access
Free Parking
Dry Cleaning
Meeting Rooms
Laundry Service
Banquet Room
Conference Facilities
Multilingual Staff
Room amenities
Air Conditioning
Things to do
Restaurant
Fitness Centre with Gym / Workout Room
Pool
Bar/Lounge
Outdoor pool
Hot Tub
Details
Price range
US$125 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Brentwood
#5 Family Hotel in Brentwood
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$125 - US$236 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#5 Business Hotel in Brentwood
#5 Family Hotel in Brentwood
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (73)
Room & Suite (25)
Pool & Beach (4)
Dining (3)
Business Centre & Event Rooms (1)
Questions & Answers
Ask a question
Angie L
15 May 2017|
Answer
Response from Rod L | Property representative |
Vanderbilt Hospital is 9.5 miles from our hotel, with 23 minute drive time (non-peak traffic time) - I would permit minimum 45-60 minutes for rush hour traffic. Travel Safely!!!
1
Vote
Melanie3845
19 April 2016|
AnswerShow all 3 answers
Response from DavidN-GeneralMgr | Property representative |
Thank you for you question regarding a refrigerator in our hotel rooms. Our traditional rooms do not have a refrigerator; however, our suites with two queen beds do. If you have a traditional room reserved and would like a... More
0
Votes
Gino04
7 September 2015|
AnswerShow all 4 answers
Response from Mebucki | Reviewed this property |
No shuttle to downtown. I believe the best way to go would be with Uber.
0
Votes
Room Tips
"The sofa bed in room 705 is broken and uncomfortable."
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"Take advantage of the free parking."
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"Get a king suite with a sofa bed. HUGE ROOMS!!!!!!!!!!!"
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"Stay away from very noisy ice machine and elevators"
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