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Although the staff here are both friendly and helpful, the hotel itself definitely needs some help. The first room we were put in, the AC unit didn't work. The second room, the fridge was not working properly due to being frozen. Thankfully we were able...More
Response from HI Express S, Director of Sales at Holiday Inn Express Hotel & Suites Brentwood North-Nashville AreaResponded 6 April 2017
I thank you so much for your feedback. Although, I know it does not change your stay. Our hotel will be under going an extensive renovation to resolve the issues mentioned. We do apologize for the inconvenience and appreciate your kind regards towards our staff....More
Loved the location, loved Linda upon arrival. Even though I phoned in advance requesting an early arrival and was firmly told NO-Linda was kind and checked me at 2pm.
Room needed many maintenance items repaired-little things-nothing that made our stay horrible but just needs some...More
Nice hotel on the outskirts of Nashville. Desk staff seemed annoyed when I approached desk to check in. TV not working and same night shift staff didn't seem to want to be bothered with that either. All was made well in the morning by a...More
I stayed 2 nights and the first one was bad. The train and highway kept me awake. After complaining they moved me to another room which was much better.
Rooms were ok, but the first one smelled funny, and they were a few details that...More
Thank Antoine D
Response from IHGService, Guest Relations Manager at Holiday Inn Express Hotel & Suites Brentwood North-Nashville AreaResponded 10 May 2017
Dear Antoine D,
Thanks for opting to stay with us and going out of your way to share your thoughts. Even though I'm pleased at your satisfactory marks for our hotel staff, it is disconcerting to know that you were able to sleep soundly because...More
We stayed here for an overnight stay because my wife was set to present to a TN House subcommittee.
After reading a few of the negative reviews regarding the train, I was a little worried by how noisy it would be.
Truth is, it isn't...More
US$121 - US$208 (Based on Average Rates for a Standard Room)
Star rating provided by Expedia.
Non-Smoking Rooms ,
Number of rooms
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