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Courtyard Nashville Brentwood

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Courtyard Nashville Brentwood
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132 Reviews from our TripAdvisor Community

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Showing 132: English reviews
McDonough, United States
Reviewed 19 June 2015

This stop was a last minute decision to stop for the night. The front desk was most helpful in providing the room type I requested for the rate that I found on my app. The lobby was nice and the hotel has been recently renovated. I will say that the rooms are just "okay". They are clean and they seem...

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Helpful?
Thank Elesha B
Christopher M, Manager at Courtyard Nashville Brentwood, responded to this review

Dear Guest, Thank you for taking the time to share a review of the Courtyard Nashville Brentwood. We are happy to hear tat you enjoyed your stay and hope you will return in the future. Our outdoor pool is now open and will be open daily for the Summer from 6am-11pm. Thank you for choosing Courtyard. Sincerely, Christopher Moody Assistant...

New York City, New York
Reviewed 16 June 2015

I stayed here with my mother over the weekend. Anna, at the front desk, obnoxiously corrected me when I asked for a bellboy, since the wheel on one of our suitcases was broken. Bell MAN? she loudly replied. Do you want a Bell MAN? We don't have a Bell MAN but we do have a house MAN. So now the...

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Helpful?
Thank kathkel
Christopher M, Manager at Courtyard Nashville Brentwood, responded to this review

Dear Kathkel, Thank you for sharing your experience with the Courtyard Nashville Brentwood. We are sorry to hear that your stay was less than enjoyable. The next time your travels bring you to Nashville we hope that you will give us another chance. We strive to ensure that every guest is happy and we are truly sorry that we fell...

Chicago, Illinois
Reviewed 14 June 2015

We were in town for a convention at Opryland and to visit family in Franklin. This is easily accessible to everything. Hotel was quiet, easy to sleep. Clean and comfortable. I would definitely go back again. Breakfast was easy and the fruit was even fresh and not mushy like they are in hotels most of the time.

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Helpful?
Thank Sue P
Christopher M, Manager at Courtyard Nashville Brentwood, responded to this review

Dear Guest, Thank you for taking the time to share your review on Tripadvisor. We are very glad to hear that you enjoyed your stay. We truly appreciate your feedback and hope that you will stay with us again the next time your travels bring you back to Brentwood. Have a great week. Sincerely, Christopher Moody Assistant General Manager

Reviewed 7 June 2015 via mobile

Would not recommend. We called ahead and made sure they had a room with 2 queen beds and near the pool. They assured us they had both. We immediately reserved the room but when we arrived 2 hours later they did not have a room with 2 queens and the pool was closed for repair. Was very disappointed with the...

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Helpful?
Thank Roxynora
Christopher M, Manager at Courtyard Nashville Brentwood, responded to this review

Dear Guest, Thank you for your response regarding your recent stay at the Courtyard by Marriott Nashville Brentwood. We are sorry that the hotel was so busy that weekend and we were not able to accomodate a request to move to a room with two queen beds. Please call the hotel the next time you travel to Brentwood and we...

Reviewed 27 May 2015 via mobile

Good quite area close to interstate clean hotel just need more than one elevator& it's at the back of hotel everything else was great friendly workers was not to far from greenhill & oprymills mall which was where we visited.

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Helpful?
1Thank Jackie W
Christopher M, Manager at Courtyard Nashville Brentwood, responded to this review

Dear Guest, Thank you for your review of our hotel. We hope that you will visit us again the next time you travel to Brentwood. Sincerely, Christopher Moody AGM

Hexham, United Kingdom
Reviewed 16 May 2015 via mobile

Very friendly reception. Nice bright, clean lobby. Room was clean and quiet. When we were leaving for a conference very early when we realised our car had a flat battery. We can't say enough nice things about the staff, who tried to help, and most especially Ken, the maintenance guy, who happily jumped the car, with a portable battery charger,...

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Helpful?
1Thank ClaritaOsito
Christopher M, Manager at Courtyard Nashville Brentwood, responded to this review

Dear Guest, Thank you for your review of our hotel the Courtyard Nashville Brentwood. We are glad that you enjoyed your stay. Please visit us again the next time you travel to Nashville. Sincerely, Christopher Moody, AGM

West Palm Beach, Florida
Reviewed 5 May 2015

My stay has taken me to the area for business. I am excited to cover this area again. Conveniently located to the hospitals I need to visit. I also get to see my friends in the area. My upper floor room is clean, comfortable. Nice friendly staff at check in. I highly recommend.

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Helpful?
Thank Steven W
Christopher M, Manager at Courtyard Nashville Brentwood, responded to this review

Dear Guest, Thank you for sharing your experience at the Courtyard Nashville Brentwood through the TripAdvisor Survey. As a Valued Guest, we appreciate your feedback and are delighted to hear that you had a great stay. With a spirit to serve, we take great pride in not only meeting, but exceeding your expectations. Your feedback is integral to our ability...

Tampa, FL
Reviewed 26 March 2015 via mobile

Came to this hotel for a business trip for 2 days. The hotel staff was really friendly and helpful. The breakfast at the bistro was really good and the over feel of the lobby was great. The room was good, but could use a refresh. Room seemed a little dated, but very clean and comfortable.

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Helpful?
Thank AceFL
Christopher M, Manager at Courtyard Nashville Brentwood, responded to this review

Dear AceFL, Thank you for taking the time to complete a review in regards to your recent stay at the Courtyard Nashville Brentwood. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. We have shared your feedback with the appropriate hotel team to ensure...

Cincinnati, Ohio
Reviewed 19 March 2015

We were checked in, directed on where to park for our handicapped accessible room. My husband is in a power chair, I got him and our bags to the door of the hotel and our keys did not work. Walked ALL the way back to the front door, as it would be difficult to repack car and get husband back...

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Helpful?
Thank Trix2138
Christopher M, Manager at Courtyard Nashville Brentwood, responded to this review

Dear Trix2138, I would like to formally apologize on behalf of the Courtyard by Marriott Brentwood that you had this experience. Everything we do is aimed at providing you with the best possible customer service experience and it is apparent from your comments that we fell short of delivering theat type of service. Please rest assured that your comments have...

Reviewed 3 March 2015 via mobile

Checked in for a one night stay. The gentleman at the front desk was friendly, very efficient and did a great job letting me know about the food and drink options in the bistro, the work out facilities and answered all my questions. The room was clean and larger than most standard rooms. The bistro offers light food and cocktails...

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Helpful?
1Thank PLTmom
Christopher M, Manager at Courtyard Nashville Brentwood, responded to this review

Dear Guest, Thank you for your comments about the Courtyard by Marriott Nashville Brentwood. We are very happy to hear that you have enjoyed your stay and hope that you will come back and visit us again the next time you travel to the Brentwood area. Have a great week! Sincerely, Christopher Moody AGM

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Dry Cleaning
  • Self-Serve Laundry

Additional Information about Courtyard Nashville Brentwood

Address: 103 Eastpark Dr, Brentwood, TN 37027-7505
Region: United States > Tennessee > Brentwood
Price Range: $215 - $328 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Courtyard Nashville Brentwood 3*
Number of rooms: 145
Reservation Options:
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Also Known As:
Courtyard By Marriott Nashville Brentwood Hotel Brentwood
Courtyard Brentwood
Brentwood Courtyard
Brentwood Marriott
Hotel Style:
#7 Business Hotel in Brentwood
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Questions & Answers

Here's what travellers have asked, with answers from Courtyard Nashville Brentwood staff and other travellers.
1 question
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Cincinnati, Ohio

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Questions? Get answers from Courtyard Nashville Brentwood staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“ask for a room that faces the interior instead of the parking lot”
 of 5 bubbles M9872FIcs, 11 Nov 2016 | Read review
“rooms opening to the pool or courtyard area can be quite noisy unless you pull the drapes”
 of 5 bubbles Renda, 24 Jul 2016 | Read review
“Ask for an upstairs room overlooking the courtyard. These appear to be the quietest rooms.”
 of 5 bubbles YuontoGo, 23 Jul 2016 | Read review
“Ask for a courtyard view and second floor balcony--really relaxing.”
 of 5 bubbles 20runner, 25 Apr 2016 | Read review
“Top floor is the best!”
 of 5 bubbles fern23, 19 Mar 2016 | Read review
5 of 5