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The location in downtown is excellent- quiet but only one block away from the action. The rooms are spotless although ours seemed a bit small for this type of all- suite concept. We chose this hotel because it allows dogs but were a bit taken...More
Not their best weekend but hope they get everything worked out. Yes they had a boiler on the hot water go out; and it did take 2 days to get fixed. Here is the issue with that. They did not let the rooms know this...More
1 Thank cruisingrightalong
Response from Renee M, Manager at Residence Inn Chattanooga DowntownResponded October 18, 2016
Thank you for continuing to choose the Residence Inn Downtown for your stays in Chattanooga! We appreciate your patience as we worked to fix and unfortunately re-fix our hot water issue. I am pleased to say our team stayed dedicated to finding a permanent solution...More
The hotel was nice overall but the bottom floor was extremely noisy. The rooms were big, well furnished, and comfortable.
The big reason for 2 stars is - no hot water! The gentleman at the front desk told me it was a hotel-wide problem so...More
2 Thank Brentnovinger
Response from Renee M, Manager at Residence Inn Chattanooga DowntownResponded October 17, 2016
Our sincerest apologies for the hot water issue during your stay. We do realize how much of an inconvenience it is for our guests and assure you our team worked as quickly as possible to get it corrected. Should your travels bring you back...More
This is my second stay at this property and I can't say enough positive things about it! The location is great because you can walk or ride the free downtown shuttle to so many attractions and restaurants. The rooms are so clean and comfortable. The...More
We stay at Residence Inns whenever we can. Great properties. This one was one of our favorites. Conveniently located walking distance to downtown Chattanooga major attractions like aquarium, IMAX & Childrens museum. Staff very friendly and helpful. Decent breakfast. Comfy clean quiet room. Will stay...More