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Comfort Inn & Suites

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11/06/2017 12/06/2017
1 room 2 adults 0 children
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Comfort Inn & Suites
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196 Reviews from our TripAdvisor Community

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Showing 195: English reviews
Reviewed 17 March 2017

We chose this hotel because of the location. We were on a mini vacation to Chattanooga and it's surrounding areas. This wonderful hotel is just little north of downtown Chattanooga. It's super easy access to I-75. Conveniently located to many restaurants (some within walking distance). Ideal location for visiting all points between Chattanooga and Cleveland, TN. The lobby was quite...

Thank TSU-VT
Jazmin M, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for the great review! I am happy that we were able to provide great service and amenities. We look forward to your return stay. Thank you for your business.

Murfreesboro, Tennessee
Reviewed 20 February 2017

The room was updated, spotlessly clean and very comfortable. Great location near Hamilton Place Mall and many restaurants. Complimentary breakfast included hot waffles, eggs, ham and basic continental fare. As a female traveling alone I felt very safe here. Would definitely stay again.

Thank hartjf
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Dear Hartjf, It's so awesome that your stay with us provided you with just what you needed! We love getting feedback that tells us our guests were happy and well taken care of while they were with us. I too am a woman who has traveled alone, and I can appreciate how important safety is. I grew up in this...

Reviewed 12 February 2017

I like comfort properties because you know what you get. Parking, wifi, free breakfast included, comfortable beds and good sized rooms. This property the back door lock from the carpark into the hotel was broken which I advised at the time. Looked like it had been broken off so too bad if you went out to your car you would...

Thank bubble323
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Dear Bubble323, Thank you so much for your honest review. We're so glad you chose to stay with us and that you are a loyal Choice guest. We do apologize that the lock on the back door was inoperable during your stay. We take seriously any maintenance issues that need to be done, and that one was on the top...

Memphis, Tennessee
Reviewed 18 January 2017

location was convenient, staff was great, rooms were clean and comfortable, breakfast was ok. my only issue was the noise. it was loud you could hear the room next door and every conversation in the hallway.

Thank jdogg884
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Thank you for leaving a nice review about our hotel. We're pleased that the staff was good to you, and that you were happy with the room and amenities. We don't often hear that noise from other rooms or the hallway is a problem, so perhaps we had some guests that needed to be reminded, most respectfully, to be a...

Reviewed 15 January 2017 via mobile

My husband and I stayed here for a friend's wedding and we're super please with the feel of the hotel, the friendly service, and convenient location! We had a wonderful trip, and our stay and Comfort Inn was a great experience!

Thank Beth W
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

We're so happy to hear how great your stay was! The fact that you were pleased with the "feel" of our hotel says so much. We work hard in hopes that, as soon as you walk into our Comfort Inn and Suites, you feel right at home, and know that we really are glad you're here! In case you are...

Mauldin, SC
Reviewed 9 January 2017

Pros: The hotel is in a nice area with lots of restaurants within walking distance. There is a mall and plenty of shopping close by. The room was clean, spacious, and comfortable for the most part (more on that later), and the front desk personnel were courteous and helpful. The parking deck is conveniently close. Cons: The breakfast was a...

Thank Limozine
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Dear Limozine, Thank you for leaving a review for our hotel. It's good to know that overall you considered your stay to be a good one, and we would like to thank you for the many good things you had to say about our hotel. However, it seems things could've been even better. I apologize that our breakfast was a...

Reviewed 7 January 2017

Great hotel with very comfy bed, microwaves and refrigerators, peaceful atmosphere, great breakfast included, a safe place with many good restaurants nearby for evening dining, some within walking distance.

Thank Norma D
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Dear Norma, Let me thank you for the very nice review you gave us. I'm really glad that you liked your stay with us, and the many aspects of the hotel and our location that make this a great place to stop during your travels to and through Chattanooga. Please come stay with us again, we'd love to have you...

Athens, Alabama
Reviewed 23 November 2016 via mobile

Great Friendly if anything arises they are quick at solving.Ashley great service your customer service skills are impeccable. Rooms kept up daily the only suggestion is have breakfast bar open at 06:00.due to scheduling was unable to enjoy the free breakfast

Thank Marvin H
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Thank you very much for your encouraging review! We agree, Ashley is excellent with our guests and we're happy to have her. I'm so glad she and the rest of the staff were able to make your stay so nice. Thank you for sharing your feedback about our breakfast hours. Choice requires that we serve breakfast for 3 hours, starting...

Atlanta, Georgia
Reviewed 20 November 2016

I was a little apprehensive about staying here since I have read a bit of negative reviews about this place. However I was impressed with the hotel It had a good staff team the lady at the front desk was extremely friendly and very helpful, there are a ton of places to eat nearby and extremely easy access to I-75...

Thank Eli C
gmtn502, General Manager at Comfort Inn & Suites, responded to this review

Thank you for the nice things you had to say about our hotel. We're very happy that you were impressed! We are very proud of our staff and it's good to know that they treated you well. Recommendations from valuable guests like yourself mean so much to us, and we thank you for it. We look forward to seeing you...

Roxboro, North Carolina
Reviewed 8 November 2016

The facility is quite new, very attractive, clean, and well maintained, and the overall service was excellent. Over and above that, Ashley was outstanding. She went way beyond the norm to accommodate the special needs of my 89 year old stepmother, including calling a client who had already booked a reservation to ask him to switch rooms in order to...

Thank PRV55
Jazmin M, Front Office Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you so much for all of your wonderful comments. We greatly appreciate the feedback and can’t wait to welcome you back to Chattanooga. It is important to us that we are always delivering the best to our guest. reviews such as this makes our property so incredibly proud.

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11/06/2017 12/06/2017
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  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
  • Multilingual Staff
Official Description (provided by the hotel)
Our hotel recently underwent an extensive renovation, with many attractive and practical improvements. We are located on Shallowford Village Drive just off I-75 exit 5. The Comfort Inn & Suites(R) in Chattanooga, TN is a 100% nonsmoking hotel just a short walk from Chattanooga's largest shopping venue, the Hamilton Place Mall. A refrigerator and microwave are standard in all the rooms. Additionally, each room holds a coffee maker, hair dryer, iron, and ironing board. Our large suites include an extra sitting area, a work desk, sofa sleepers. Also available are rooms with large whirlpool tubs. Large, flat screened television sets with expanded cable service as well as access to a wireless, high-speed Internet connection are available free of charge in every room and suite. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2341 Shallowford Village Dr, Chattanooga, TN 37421-6785
Region: United States > Tennessee > Chattanooga
Price Range: $133 - $245 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Comfort Hotel Chattanooga
Comfort Inn And Suites
Comfort Inn Chattanooga
Chattanooga Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
4 questions
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Ocala, Florida
2 months ago
Upper Sandusky, Ohio
10 months ago
Hawkinsville, Georgia
over a year ago
Hawkinsville, Georgia

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2nd floor opens directly to the top parking deck.”
Limozine, 9 Jan 2017 | Read review
“Seek out the ground floor if your party has special needs.”
NancyP884, 27 Oct 2016 | Read review
“I had no noise issues. Quiet.”
eholmes08, 26 Oct 2016 | Read review
“We stayed on the third floor and it was very quiet.”
GCTraveler, 13 Oct 2016 | Read review
“First floor was convenient and close to breakfast.”
kswilliamson37343, 8 Oct 2016 | Read review
5 of 5
US$85* /night
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Prices are for 1 room, 2 adults
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