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Comfort Inn & Suites

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Comfort Inn & Suites
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185 Reviews from our TripAdvisor Community

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Showing 184: English reviews
Charlotte, North Carolina
Reviewed 2 August 2016 via mobile

Arrived in Chattanooga around 2:00 & checked in, got a dbl queen but left for several hours due to a water main being broken. Returned @ 4:30 but found our room was given to someone else. Assigned another room across the hall from an elderly lady with service dog! The little chawawa was yapping like crazy. How and why does...

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Helpful?
Thank Jimadar
Jazmin M, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Mr. Jimadar, Thank so much for all your patience and for working whit us. Again, I would like to apologize for the inconvenient of moving rooms twice but I'm glad at the end you enjoy your room. I would like to let you know after your visit whit us we found out our staff was in different pages regarding...

Belgium, Wisconsin
Reviewed 2 August 2016

Got to the hotel about an hour before stated check in and they were more then happy to let us check in early. We were on the 3rd floor and room was very comfortable. Quiet location. Pool was at the end of the building outside next to the parking lot, wasn't big, but more then adequate. Plenty of chairs and...

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Helpful?
Thank anww77
Jazmin M, Public Relations Manager at Comfort Inn & Suites, responded to this review

Dear Anww77 Thank you for taking the time to write a review about you recent stay at our hotel. We are delight to hear you enjoy your stay and that our staff was able to provide you whit an early check in. Thank you for staying whit us and we hope to see you soon. Jazmin M.

Upper Sandusky, Ohio
Reviewed 31 July 2016

Comfort is my usual go to hotel when traveling. I was a little concerned about this one after reading the reviews then being hung up on twice when I called to make reservations, but the hotel itself is nice and so is the price. It's been renovated recently. Rooms are decent and clean. We stayed on an upper floor and...

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Helpful?
Thank Laura W
Jazmin M, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Laura, Thank you for the feedback, I'm glad to hear you enjoy your stay with us. I would like to apologize on behalf of our team member for hang up your calls. Your calls are really important for us and there's no excuse for us not to answer them. Thank you for staying whit us and we hope to...

Largo, Florida
Reviewed 29 July 2016 via mobile

Located at I-75, exit 5 in Tennessee, the Comfort Inn and Suites will not disappoint. This is my designated stop when traveling through Tn. Great rooms, great staff, great parking, great location, and reasonable rates. Many nearby restaurants. What more do you want!

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Helpful?
Thank Ray D
Tahlequah, Oklahoma
Reviewed 25 July 2016 via mobile

Just staying for one night is plenty here. Clean room, lobby clean, not much of a breakfast. Hotel personnel not very friendly. Want a clean room and bed, stay here. Close to a Cracker Barrel and Shoneys for breakfast or dinner. Which is very nice and convienant.

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Helpful?
Thank S B
Jazmin M, Guest Relations Manager at Comfort Inn & Suites, responded to this review

Dear Guest, Thank you for taking the time to complete our online survey regarding your recent stay at our hotel. On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an...

Reviewed 22 July 2016

All the staff were very friendly & helpful. They went above & beyond our expectations. We were taken to a pharmacy for medication my husbands heart doctor had called in. Our van was in the Chrysler dealership. We had no transporation. Andrew at the front desk was very helpful, he texted a message to the dealership.All staff were great.

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Helpful?
Thank Joyce J
Guaynabo, Puerto Rico
Reviewed 20 July 2016

Very good location ,a lot of restaurant near by. Friendly staff. Arrived before check in time and our room was already prepared .The room was clean and spacious. Good breakfast. Just 15 min. from downtown,

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Thank luis g
Reviewed 16 July 2016 via mobile

The best service i have received during my stay. Matt was exceptionally nice and was helpful during times in need. Very good personality. Really good breakfast, clean rooms and good clean pool. Would advise comfort inn and suites to anyone. Most importantly, i felt very safe during my entire stay with my granddaughter.

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Helpful?
Thank Dynasty G
Nashville, Tennessee
Reviewed 15 July 2016 via mobile

I stayed here after a long drive for the night. I absolutely have no negatives to say about this hotel. I have never stayed at a Comfort before, but I will definitely keep them in mind when staying out of town from now on. Everything was clean and nice. The staff was friendly. Parking was convenient. The beds were very...

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Helpful?
Thank Alana P
Sarah, Mississippi
Reviewed 12 July 2016

I was so tired from traveling that I just wanted to get in my room withoud delay. Cathy at the front desk was friendly and efficient. She already had my keys made and my paperwork ready to be signed. I got in my room and settled, and in no time, I was sleeping. The bed was extremly comfortable and breakfast...

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Helpful?
Thank 284happycamper

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Multilingual Staff
  • Breakfast Available
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Our hotel recently underwent an extensive renovation, with many attractive and practical improvements. We are located on Shallowford Village Drive just off I-75 exit 5. The Comfort Inn & Suites(R) in Chattanooga, TN is a 100% nonsmoking hotel just a short walk from Chattanooga's largest shopping venue, the Hamilton Place Mall. A refrigerator and microwave are standard in all the rooms. Additionally, each room holds a coffee maker, hair dryer, iron, and ironing board. Our large suites include an extra sitting area, a work desk, sofa sleepers. Also available are rooms with large whirlpool tubs. Large, flat screened television sets with expanded cable service as well as access to a wireless, high-speed Internet connection are available free of charge in every room and suite. ... more   less 

Additional Information about Comfort Inn & Suites

Address: 2341 Shallowford Village Drive, Chattanooga, TN 37421
Region: United States > Tennessee > Chattanooga
Price Range: $90 - $149 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Comfort Hotel Chattanooga
Comfort Inn And Suites
Comfort Inn Chattanooga
Chattanooga Comfort Inn
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites staff and other travellers.
3 questions
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Upper Sandusky, Ohio
7 months ago
Hawkinsville, Georgia
11 months ago
Hawkinsville, Georgia

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Questions? Get answers from Comfort Inn & Suites staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The 2nd floor opens directly to the top parking deck.”
 of 5 bubbles Limozine, 9 Jan 2017 | Read review
“Seek out the ground floor if your party has special needs.”
 of 5 bubbles NancyP884, 27 Oct 2016 | Read review
“I had no noise issues. Quiet.”
 of 5 bubbles eholmes08, 26 Oct 2016 | Read review
“We stayed on the third floor and it was very quiet.”
 of 5 bubbles GCTraveler, 13 Oct 2016 | Read review
“First floor was convenient and close to breakfast.”
 of 5 bubbles kswilliamson37343, 8 Oct 2016 | Read review
5 of 5