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All reviewsone way streetroom was cleanlookout mountaindowntown areasausage pattiesyogurtruby fallsother hotelsgreat place to stayfree breakfastfront desk staffbooked this hotelup to dateoff the highwaytennessee aquariumoutdoor poolstaff was very friendly and helpful
We arrived around 2 pm and ask if we could check in early. We were told " it is our policy that no one checks in before 4 pm". We left for about 2 hours and came back to see that a lot of other...More
Thank Jonathan L
Response from TJ P, General Manager at Comfort InnResponded October 8, 2017
I am sorry that your visit did not start out in a positive way and the ac was not operating the way you would expect. Thank you for passing your experiences along so we can address these issues for future guest. I do apologize for...More
Staff were very friendly and helpful! Breakfast was good. Price was very reasonable and we had a couch, which was nice. There were more choices for cable stations than most hotels. The bed was comfortable and those pillows were so wonderful. It was also remodeled.
Room was clean. Breakfast was good. Pool was clean. Next to interstate but quiet. Walking distance to some places but need to drive to Riverwalk area. Clerk was helpful. Close to ruby falls and rock city. I would stay again.
Stayed in July. Was a very hot and humid day and night. Room was cool, clean and comfortable. After a long hot day that was all we needed.
Slept well. No noise or banging of doors.
Breakfast was good and area cleaned and restocked regularly....More
The hotel itself could use a few up grades.
Make sure you get a room on opposite side of interstate or you might have trouble with the noise.
The staff was very friendly and helpful.
Breakfast was vey good.
The hotel is in an older area, no doubt. Neither my wife or I experienced any problems. I did not see anyone loitering around outside, or anything like that. The staff at the hotel was exceptional, very friendly... More
The hotel is in an older area, no doubt. Neither my wife or I experienced any problems. I did not see anyone loitering around outside, or anything like that. The staff at the hotel was exceptional, very friendly and helpful as far as orienting to the city.