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Country Inn & Suites By Carlson, Chattanooga I-24 West

Country InnsUS$107*
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14/05/2017 15/05/2017
1 room 2 adults 0 children
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Country Inn & Suites By Carlson, Chattanooga I-24 West
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705 Reviews from our TripAdvisor Community

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Showing 703: English reviews
Start your review of Country Inn & Suites By Carlson, Chattanooga I-24 West
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Elizabethtown, Kentucky
Reviewed 3 days ago NEW

Overall the place was clean but we paid nearly full price for an old room that had stains on the carpet and needed remodeling. The entire 3rd floor is being remodeled as of right now and the rest of the hotel has some places that are not done yet. Missing trim, and fixture. I wished I had been warned before...

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Helpful?
Thank TravelerGEO
Sanibel Island, Florida
HOTEL’S FAVOURITE REVIEW
Reviewed 3 January 2017

Spacious single room with 2 very comfortable queen beds! Large exceptionally clean bathrooms, good quality towels, etc. Mini-fridge, microwave, flat screen TV, full cable, free wifi (that really works!) And VERY QUIET! Non-smoking hotel, on site laundry, indoor pool, exercise room, ALL VERY WELL MAINTAINED AND VERY CLEAN! Spent a week in my 3rd floor room with no problems until...

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Thank Alice C
About Hotel's Favourite Review
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for your review. We appreciate you taking the time to let us know how we are doing. I'm sorry for the inconvenience you had with the smoking area, and glad that our front desk agent was able to assist you and get you into a room away from all of that. We hope to see you again soon.

Alcoa, Tennessee
Reviewed 4 days ago NEW

We didn't actually get to stay at the hotel this time, but we have stayed at this location in the past. Our previous experience was great. The staff and customer service were incredible. We made a reservation to stay here again for an upcoming trip to Chattanooga, but due to circumstances beyond our control, we had to cancel. I was...

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Helpful?
Thank csands33
Moore, South Carolina
Reviewed 1 week ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 373timmyr
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Athens, Texas
Reviewed 1 week ago via mobile

Doing renovations, so they have an excuse for everything! I'm sure that's why we didn't have any soap in our room! Luckily, I had some packed. The breakfast consists of NO hot foods, unless you consider warmed over mushy oatmeal. You can have cold cereal or packaged rolls. No juice, only water and coffee. The linens were dingy, used too...

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Helpful?
Thank Bugsbun
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

I apologize for the issues you had while here. Not having soap is not an excuse, and I have spoke to my housekeeping team about this issue. Due to renovations we did have to make some changes in breakfast, and we apologize for that as well. The linens will also be addressed. Thank you for leaving us a review.

NYC
Reviewed 1 week ago

I experienced a credit card scam during my recent stay at Country Inn & Suites By Carlson, Chattanooga I-24 West, TN 3725 Modern Industries Parkway, Chattanooga, TN 37419. After I checked in Friday night I was awakened by a phone call on Saturday morning by what I thought was the front desk. He said they experienced a computer glitch of...

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Helpful?
Thank goddessc0510
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for your review. Every review helps us see what we are doing right or need to correct. I'm sorry you had this issue with someone asking for your card number. When we take your reservations the only thing we see is the last 4 digits of your credit card. From past experience if we have issues with credit...

BESSEMER, United States
Reviewed 2 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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1Thank charlescK1981BX
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Rex, Georgia
Reviewed 2 weeks ago

Rooms need to be cleaned by staff better, linens need to be thrown away and washed because they were very dingy. Positive is that the staff is very friendly and was extremely nice. The breakfast was good and gave a variety to chose from.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Y7728ZOsamanthat
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for taking the time to fill out a review for us. We appreciate your feed back, every review helps us see if and what we need to change. I apologize for the experience you had with the linen. This is unacceptable and I have brought this to my housekeeping staffs attention. I'm glad to hear that you enjoyed...

Thomasville, Georgia
Reviewed 2 weeks ago

Overall a good experience. I liked that the hotel backs up to a hillside, so it was quiet. The suites are good; loved the heated indoor pool. The breakfast was very good. Everything was clean and tidy. It was in a very good location; close to the Interstate, but not in ear shot.

Review collected in partnership with Country Inns & Suites By Carlson
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Helpful?
Thank Beth G
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

Thank you for your review. I'm glad to hear that you enjoyed the suites, heated pool and the breakfast. We are looking forward to seeing you again on your next trip through Chattanooga, TN.

Reviewed 3 weeks ago

Review collected in partnership with Country Inns & Suites By Carlson
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Thank 992lenardl
Jennifer R, General Manager at Country Inn & Suites By Carlson, Chattanooga I-24 West, responded to this review

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14/05/2017 15/05/2017
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Amenities

Highlights
  • Free Parking
  • Breakfast included
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Accessible rooms
  • Non-Smoking Rooms
  • Smoking rooms available
In your room
  • Air Conditioning
  • Refrigerator in room
  • Microwave
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Business Centre with Internet Access
  • Meeting Rooms
  • Self-Serve Laundry
Official Description (provided by the hotel)
Easy access off I-24 just minutes from downtown Chattanooga and area attractions of Lookout Mountain. ... more   less 

Additional Information about Country Inn & Suites By Carlson, Chattanooga I-24 West

Address: 3725 Modern Industries Pkwy, Chattanooga, TN 37419-2383
Region: United States > Tennessee > Chattanooga
Price Range: $158 - $268 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Country Inn & Suites By Carlson, Chattanooga I-24 West 2.5*
Number of rooms: 76
Reservation Options:
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Also Known As:
Country Inn & Suites By Carlson _ Chattanooga i-24 West Hotel Chattanooga
Country Inn And Suites By Carlson _ Chattanooga i-24 West
Country Inn Chattanooga
Chattanooga Country Inn
Hotel Style:
#22 Business Hotel in Chattanooga
#22 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Country Inn & Suites By Carlson, Chattanooga I-24 West staff and other travellers.
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Questions? Get answers from Country Inn & Suites By Carlson, Chattanooga I-24 West staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Get a room on the first floor”
cjoellew, 8 Apr 2017 | Read review
“Service at desk, especially Katherine M, was EXCELLENT!!”
, 16 Feb 2017 | Read review
“3rd floor never allowed smoking in the last 20 years”
mkodatt, 16 Feb 2017 | Read review
“I appreciate a room away from any elevator- just more quiet & private”
alicec272, 3 Jan 2017 | Read review
“Wifi is slow on the 1st floor”
sirpeternincompoop, 27 Dec 2016 | Read review
5 of 5
Country Inns
US$107* /night
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TripAdvisorUS$107
Booking.comUS$107
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Prices are for 1 room, 2 adults
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