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RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE

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2340 Center St, Chattanooga, TN 37421-1766
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (125)
Room & Suite (59)
Dining (9)
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What you can expect during your stay
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE
Updated 20-06-29 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#17 of 102 hotels in Chattanooga
Location
Cleanliness
Service
Value
GreenLeaders GreenPartner
Make yourself at home at the Residence Inn Chattanooga Near Hamilton Place. We offer everything that busy travelers need for a productive extended stay here in Chattanooga, TN. Our two-bedroom suites feature fully-equipped kitchens; keep your refrigerator stocked during your stay, courtesy of our time-saving grocery shopping service. Complimentary Internet access throughout the hotel allows you to stay connected at all times, and a flat-screen TV and comfortable bedding in your suite will help you relax after a busy day. Start your morning with our delicious free breakfast, or enjoy a workout in our fitness center. We also offer an indoor pool and a putting green. For your business needs, our hotel is located next door to a modern conference center that can accommodate groups of up to 150. And don't forget to stop by the evening Manager's Reception Monday, Tuesday, and Wednesday. Whether you're here for a short trip or an extended stay, the Residence Inn Chattanooga Near Hamilton Place welcomes your visit.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Parking
Wifi
Hot bath
Pool / beach towels
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Fireplace
Housekeeping
Room service
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Green
Mid-range
Languages Spoken
English
Hotel links
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617Reviews10Q+A98Room tips
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Popular mentions
Kekelovesfood wrote a review Jun. 9
Anchorage, Alaska7 contributions
No blanket for sofa bed for our child when we had a one bed suite- we asked for one, two days in a row and was told there were no extra blankets. Toilet seat kept falling off. My baby found a dog bone under the bed. Ants on windowsill. Hot tub not on. Charming Fireplace in the picture not on due to covid. Dirty elevators. Gross grab and go breakfast. Overall very disappointed. Not a Marriott experience. I was able to shorten my stay with manager approval and for that I was grateful.
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Date of stay: June 2021Trip type: Travelled with family
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warnermay wrote a review May 2021
Atlanta, GA42 contributions17 helpful votes
This property is is very poor condition and it is not cleaned well. It was about the quality of a extended stay motel. Once you get past the clean lobby and friendly staff, the wheels fall off: 1) The elevator walls look like they were cleaned with an oily rag. The floor was dirty and the corners had funk and dirt in them. One of the elevators is also broken. 2) Our room had a rag tag, not complete assortment of cups and plates and half the glassware had fingerprints and mouth marks on them. The front of the refrigerator had some sort of stain on it. 3) Bathroom had hair in it. Bathtub had some sort of stain/scratch in it that was rusty 4) Had to go downstairs twice for pull out bed linens. They were out of blankets and pillows. Finally got four sheets to put over the kids. When waiting someone else asked for a pot or pan for the kitchen. She was told extra pillows and pots and pans were not available ‘because of Covid’. 5) Overall wear and tear is prevalent, chipped paint, one wall fixture in the bathroom hanging off. Go somewhere else. Especially if you saw Marriott on the sign and think that would mean something.
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Date of stay: May 2021
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Mike C wrote a review May 2021
Panama City Beach, Florida1 contribution
My wife and I stayed in this hotel for 9 nights in April of 2021. During our stay we returned to the hotel one evening to a very strong smell of marijuana in the stairwell and the entire hallway outside our room. When we got into the room the smell was very strong in our room as well to the point we had to go into the bedroom and close the door to try to avoid the smell. Around 830 I went to the front desk to report the issue and the security person walked with me to our room. He confirmed that there was in fact a strong smell of marijuana throughout the entire hallway. Because the smell did not subside I went back down to the main desk and talked to the desk clerk at around 11 and told him that the smell was strong and coming from room 103. He informed me there was no one assigned to room 103. At his point he walked down to the room and confirmed there were people in the room and the marijuana was coming from room 103 and told me he was going to call the police. I returned to my room and placed towels under the door to keep the smell out. The next morning when I got up the smell and the people were still in/coming from room 103. I immediately went to the front desk to talk to the desk clerk who said she would she would handle it and a few minutes later she did indeed go to the room and ask the individuals inside for ID (I do not believe they produced any) and told them they had to leave immediately. About 30 minutes later 2 individuals left the room and walked away from the hotel (they had no luggage and no car). I have serious concerns about how this situation could happen and how it was allowed to continue. I'm concerned that the police were never called and these individuals were allowed to stay in a room they evidently had gained access to illegally? How exactly does that happen? I sincerely feel that my family was at risk during this incident and am concerned how someone can gain access to a room without the hotel's knowledge? I am obviously very concerned that the drug use was tolerated and the police were not immediately/never called. I sent the manager Kevin Butler an email explaining the situation, he responded with a very dismissive/condescending email where he “corrected” my version of the events. I asked him to call me but he has refused. I have also reached out to Corporate Marriott an am waiting on their response. I am a lifetime Platinum Elite member with over 1400 nights in Marriott hotels and this is without question my worst experience in a Marriott hotel. There are multiple reviews similar to mine so I do not feel this is an isolated incident.
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Date of stay: April 2021
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DAJohannes wrote a review May 2021
California, Maryland71 contributions33 helpful votes
+1
We have stayed here before but this one night stay was NOT typical of Marriot standards! The floors in the lobby and halls were NOT clean. Our room was not entirely clean either. I wiped down the surfaces. There was something stuck to the counter in the bathroom area. The vent in the bathroom is absolutely 100 % disgusting. Things were dusty. The carpets were not vacuumed. Room was hot and would not go lower than 68 degrees on the thermostat. It was definitely NOT 68 degrees in our room. The front desk staff was not helpful at all during the evening. There were no sheets and bedding for the pull out sofa. The door to the room next to ours was open all night despite notifying the front desk staff. THE SMELL OF MARIJUANA CONSUMED OUR ENTIRE FLOOR THIS MORNING!! As we were leaving this morning, one of the housekeepers was not wearing a mask. The elevator door was not properly working this morning. I wrote HI in the dust on the lamp!! We will never stay here again and I would recommend finding somewhere else.
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Date of stay: May 2021Trip type: Travelled with family
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SJTraveler39 wrote a review Apr. 2021
San Jose, California2 contributions3 helpful votes
I decided to write our experience here because 1) this hotel's insincere and dishonest attitudes and 2) I hope that other companies will not suffer the financial and time loss at this hotel in the future. Our company had been using Residence Inn Chattanooga Near Hamilton Place for about 5 months. We paid about $45k for 400 + rooms in 5 months, but we recently stopped using this hotel due to their serious accounting issue. This hotel's account department kept charging the room until 4/5 even after our employee checked out on 2/16 , and doesn't refund even how many times we requested. We have a record that this employee returned to CA on 2/16. False folio numbers are: Folio #34428 1/5 -3/7:: Our employee checked out on 2/16, but the account was not closed until 3/7. Folio #34535 3/8 - 3/22: Nobody stayed during this period, but they created the fake folio and charged us. The hotel managers hadn't responded to our multiple refund requests, so we finally filed the claim to the Marriot Corporate 1800-535-4028 for dispute on 4/13 and 4/16. I talked to 3 supervisors. As of 4/26, the hotel or Marriott Corporate still hasn't responded to us. If we file a lawsuit, we'll win for sure, but I still hope that they will change refund us so that we can save time and legal fees.
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Date of stay: February 2021
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PRICE RANGE
US$129 - US$255 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
residence inn chattanooga near hamilton place hotel chattanooga
LOCATION
United StatesTennesseeChattanooga
NUMBER OF ROOMS
109
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Frequently Asked Questions about RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE
Which popular attractions are close to RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE?
Nearby attractions include Chattanooga Billiard Club East (0.4 km), Burns Tobbaconist (0.4 km), and Plato's Closet (1.1 km).
What are some of the property amenities at RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE?
Guests can enjoy free breakfast during their stay.
Is parking available at RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE?
Yes, free parking is available to guests.
What are some restaurants close to RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE?
Conveniently located restaurants include Ruth's Chris Steak House, Acropolis, and J. Alexander's Restaurant.
Are there opportunities to exercise at RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Are there any historical sites close to RESIDENCE INN CHATTANOOGA NEAR HAMILTON PLACE?
Many travellers enjoy visiting Historic Dent House (3.6 km) and Boyd's Speedway (7.6 km).