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Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain

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Fairfield Inn & Suites Chattanooga I-24\/Lookout Mountain
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522 Reviews from our TripAdvisor Community

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There are newer reviews for Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain
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Showing 518: English reviews
Reviewed 26 December 2015

The Fairfield Inn and Suites at Lookout mountain staff have been wonderful to me and I will stay with them each trip I have in Chattanooga. Tekesha and Teresa went to the extreme of making sure I was able to have Christmas dinner. I felt like I was home with my actually family.. These ladys are professional, kind and curtious....

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Helpful?
Thank Kenneth H
Jeff H, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for taking the time to right a review of our hotel. We appreciate the feedback! Tekesha and Teresa are great assets to our team! I will be sure to share these comments with them. I am so happy you enjoyed your stay and yes we consider you family! Jeff Hollis General Manager

Port Charlotte, Florida
Reviewed 11 December 2015 via mobile

Arrived late one evening on a business trip. The front desk staff member was neither hospitable or helpful. No lotion in room, the fridge was warm and the breakfast was an array of flavorless carbs and room temperature milk.

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Helpful?
Thank chefstefwithanF
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. I want to apologize for your experience. I can assure you that I will address these issues. We do provide a variety of items on our free breakfast such as scrambled and boiled eggs, bacon and sausage and fresh fruit. I do apologize that we did not meet your needs....

Florida
Reviewed 11 December 2015

Check-in was efficient and the desk clerk was friendly, though there was no recognition of loyalty rewards program, a sign of possible management inattention. The standard room was clean, but with only enough coffee for one in the single serve machine, which meant going back down to the lobby to stand in line with others checking in, an oversight that...

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Helpful?
Thank EAA-AV8R
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. We appreciate the feedback. I see that we have some things to work on and each issue will be addressed with my team. We appreciate your business and we hope to get another chance to better serve you in the near future. Sincerely, Jeff Hollis General Manager

Reviewed 9 December 2015

The staff here was excellent. They really went above and beyond. They offered great suggestions for places to eat. The pizza place they recommended was amazing. They went above and beyond to make you feel comfortable. The hotel itself was in great shape. Just as nice as the Hilton we stayed in in Cartersville. The pool was great and the...

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Helpful?
Thank CarlaB6
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for your great review! I am so happy to see that you enjoyed your stay. Your comments will be passed along to my team. They work very hard to give our guests a positive experience. We hope to see you again in the near future! Thank you for your business. Jeff Hollis General Manager

PONTE VEDRA BEACH
Reviewed 5 December 2015

We drive from Florida to St Louis often to visit family and we always stay here. It's top quality all the way for a reasonable price. The rooms are somewhat upscale, newer and very comfortable. Probably the best free breakfast of any hotel chain I've stayed at which is quite a few. The lady takes very good care of the...

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Thank CactusBadger
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for your review! I am happy to see that you enjoyed your stay. We hope you can stay longer in the future. We would love to tell you about all of the great things we have to offer in Chattanooga. We want to be your hotel of choice during your next visit. We appreciate your business! Jeff Hollis...

Schriever, Louisiana
Reviewed 30 November 2015

We stayed just one night in Chattanooga to visit the Lookout Mountain area. This hotel had a queen suite with two televisions for our family of 5 and also included a great complimentary breakfast. The attractions we visited (Incline Railroad, Rock City and Ruby Falls) were very nearby and easy to find, and the hotel staff was great, giving us...

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Helpful?
Thank Debbie K
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for your great review! We like to think we do have the perfect location. We are very convenient to all of the great things that Chattanooga has to offer. I am happy to see you enjoyed your stay and we hope to see you again real soon! Jeff Hollis General Manager

Riyadh, Saudi Arabia
Reviewed 20 November 2015

The hotel was clean, well-kept, quiet, and conveniently located ( close to Walmart, restaurants, etc; not very far away from Downtown Chattanooga). The suite we stayed in was spacious and clean. We asked for a suite with a mountain view, but unfortunately our request couldn't be fulfilled due to non-availability at the time we checked in. The breakfast staff (so...

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Helpful?
Thank Saleh2011
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you so much for your review! I am happy to see that you enjoyed your stay and that my staff provided a great experience. My staff works hard every day to make sure our guests have a positive experience and I appreciate your comments. We hope to see you again real soon! Jeff Hollis General Manager

Ennis, Montana
Reviewed 15 November 2015

This hotel is about 5 miles out of town and very easy to get to. The desk staff were very helpful and friendly during a weekend where every room was booked. The rooms were very large and clean. The continental breakfast was adequate. They had fresh coffee in the lobby 24/7. I can't think of anything negative at all about...

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Helpful?
Thank WyattChirp
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for your comments and for taking the time to review our hotel. We appreciate your business and I am happy to see that you enjoyed your stay! We hope to see you again in the near future! Jeff Hollis General Manager

Lincoln, Illinois
Reviewed 11 November 2015 via mobile

The room was clean and comfortable, and it was very close to the mountain which had some fun and relaxing things to do. The staff were friendly, and the breakfast was really good. Fresh fruit, waffles, eggs, sausage, etc. I would definitely say here again, and it isn't too far from downtown either.

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Helpful?
Thank Debbie L
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. I am pleased to see that you enjoyed your stay. We hope that we can serve you again in the near future. We want to be your hotel of choice when visiting Chattanooga. Sincerely, Jeff Hollis General Manager

Portsmouth, New Hampshire
Reviewed 7 November 2015

Our room was small but perfectly adequate. High on a hill overlooking the mountains. Similar to other Fairfield Inns, this one seemed fairly new and well maintained. Front desk representative helpful in recommending local restaurants. Breakfast was varied and good quality.

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Helpful?
Thank betomval
GMFairfieldCHATF, General Manager at Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain, responded to this review

Thank you for taking the time to review our hotel. Our hotel is going on 7 years being open and it makes me happy to see comments that we are newer and well maintained. My team works real hard to take care of our guests and the hotel every day. We appreciate your feedback and your business! Jeff Hollis General...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Business Centre with Internet Access
  • Breakfast included
  • Meeting Rooms
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service

Additional Information about Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain

Address: 40 Starview Lane, Chattanooga, TN 37419
Region: United States > Tennessee > Chattanooga
Price Range: $174 - $323 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain 2.5*
Number of rooms: 90
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Also Known As:
Fairfield Inn And Suites Chattanooga i-24/Lookout Mountain
Fairfield Inn & Suites Chattanooga i-24/Lookout Mountain Hotel Chattanooga
Hotel Style:
#5 Romantic Hotel in Chattanooga
#8 Family Hotel in Chattanooga
#16 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain staff and other travellers.
7 questions
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Eau Claire, United States
3 months ago
College Park, Georgia

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Questions? Get answers from Fairfield Inn & Suites Chattanooga I-24/Lookout Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Recommend high floor”
jpaulson716, 12 Apr 2017 | Read review
“Choose a room on front side of hotel, less light coming in.”
RG0lden, 30 Mar 2017 | Read review
“not a lot of views from your room”
AM4774, 13 Mar 2017 | Read review
“4th floor even number room for a good view”
871davea, 24 Feb 2017 | Read review
“higher floors mountain view recommended.”
catedratico02, 4 Jan 2017 | Read review
5 of 5