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    Holiday Inn Express Hotel & Suites

    1441 N. Smith St., Chattanooga, TN 37412
    Hotel website
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    May 14
    May 15
    1 room, 2 adults, 0 children
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    Traveller (51)
    Room & Suite (16)
    Dining (5)
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    Overview

    • Excellent41%
    • Very good28%
    • Average14%
    • Poor9%
    • Terrible4%
    Travellers talk about
    “front desk” (55 reviews)
    “smith st” (3 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Pool
    Fitness centre
    2.5 Star Hotel
    All hotel details
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    Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
    493 reviews
    #23 of 96 hotels in Chattanooga
     
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    Rooms
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    1 room, 2 adults, 0 children
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    Write a Review
    Reviews (246)
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    11 - 15 of 246 reviews

    Reviewed 2 January 2017 via mobile

    Very good stay. Hotel is remodeled and clean, and for the price you can't get anything better. I'm coming back from a trip in Miami and comparing to the hotel I payed 400 per night this hotel under 100 dollars that I payed is way...More

    Thank Jokubas P
    Response from Melissa C, Guest Relations Manager at Holiday Inn Express Hotel & Suites

    Dear Jokubas P, Thanks for taking the time to provide feedback regarding your recent stay at our hotel. I am very pleased to see that we met your expectations despite being in the middle of a major refresh and renovation. We hope to have the...More

    Reviewed 6 November 2016

    We stayed at this property one night on a road trip. Upon arrival there was no one at the front desk. The restroom in the lobby was out of order. The toilet in our room ran continuously and no one was available to replace the...More

    Thank jhw80503
    Response from Melissa C, Guest Relations Manager at Holiday Inn Express Hotel & Suites

    Dear jhw80503, Thank you for taking the time to provide feedback regarding your recent stay. I would like to offer my apologies that we failed to to meet your expectations during your visit. This location is currently undergoing a major brand renovation. We encourage you...More

    Reviewed 19 October 2016 via mobile

    We had a suite which was great for our family of 5. We always enjoy the H.I.E. Breakfasts. Charles, at the front desk, has the perfect personality for a hospitality career. Would stop here again in a heart beat.More

    Thank MisterRN
    Response from Melissa C, Guest Relations Manager at Holiday Inn Express Hotel & Suites

    Thanks for the helpful feedback, MisterRN! We are happy to see that you enjoyed your stay with us. And yes, Charles is definitely an asset to our team. We hope to see you again soon the next time your travels bring you to the area!...More

    Reviewed 13 September 2016

    This stop was the second of a long distance trip. It was ideally suited for the distance traveled that day. Check in was fine until we entered the room - 315. This was supposed to be a 2 queen with sofa bed but there was...More

    Thank TravelBoy8491
    Response from Melissa C, Guest Relations Manager at Holiday Inn Express Hotel & Suites

    Dear TravelBoy8461, Thank you for taking the time to provide valuable feedback concerning your recent stay with us. I apologize that your recent stay did not meet your expectations. We attempt to honor each request and room type when at all possible. If we are...More

    Reviewed 1 August 2016

    This is the worst Holiday Inn Express at which we have ever had the displeasure of being a guest. First, the ladies at the front desk were less than well-trained in the art of "guest services". We were traveling with a very small (6 ½...More

    1  Thank sondral44
    Response from Alicia L, Guest Relations Manager at Holiday Inn Express Hotel & Suites

    Dear sondral44, Thank you so much for your candid review of our hotel. I am very disappointed to hear that you did not have a good experience on your recent stay with us. Please rest assured that I will be discussing your review with our...More

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    Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
    493 reviews
    #23 of 96 hotels in Chattanooga
     
    About
    Amenities
    • Top amenities
    • Pool
    • Fitness Centre with Gym / Workout Room
    • Free Parking
    • Breakfast included
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Business Centre with Internet Access
    • Free Parking
    • Breakfast included
    • Meeting Rooms
    • Self-Serve Laundry
    • Dry Cleaning
    • Multilingual Staff
    • Room amenities
    • Microwave
    • Things to do
    • Pool
    • Fitness Centre with Gym / Workout Room
    Details
    • Price range
    • US$116 - US$187 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #17 Family Hotel in Chattanooga
    • #21 Romantic Hotel in Chattanooga
    Photos
    Traveller (51)
    Room & Suite (16)
    Dining (5)
    Pool & Beach (5)
    Nearby
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    Questions & AnswersAsk a question
    Bob K
    Holiday inn website said this hotel is pet friendly?
    30 September 2014|
    Answer Show all 3 answers
    Response from Mike B | Reviewed this property |
    I have no idea because we do not travel with a pet. I would assume it is pet friendly if the web site stated it was. Just to be safe you might give them a call.
    0
    Votes
    Room Tips
    "Pets allowed ONLY in certain rooms."
    Read review
    "Stay away from the street"
    Read review
    "A different hotel!!"
    Read review
    "We had an upgrade to a jacuzzi room and it was nice!"
    Read review