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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Traveller (39)
Room & Suite (35)
Dining (4)
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Overview
  • Excellent44%
  • Very good32%
  • Average14%
  • Poor7%
  • Terrible3%
Travellers talk about
“lookout mountain”(68 reviews)
“taco bell”(32 reviews)
“cracker barrel”(41 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Pool
Non-Smoking Hotel
Suites
Fitness centre
2 Star Hotel
All hotel details
Additional information
Offers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
Special Offer: Book Direct and Save
Hotel deals
Offers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
Special Offer: Book Direct and Save
Hotel deals
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Nearby Hotels
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Reviews (560)
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557 results
Traveller rating
235
182
80
43
17
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LanguageEnglish
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235
182
80
43
17
Show reviews that mention
All reviewslookout mountaintaco bellcracker barrelcinnamon rollsroom was cleanruby fallsfront deskpancake makerincline railwaywould stay here againindoor poolfree breakfastyogurtbiscuits and gravyone night stayshort driveparking lot
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1 - 5 of 557 reviews
Reviewed 4 days ago via mobile

Started by me trying to book. Called 8 times between 5-6pm. Told Austin the first two times that I wanted to book but I did not want to be put into the call center. He did it anyway. After that my calls started being picked...More

Thank kkeenum86
Hotel's Favourite
Reviewed March 20, 2018

My family and I were travelling to Disney for a vacation and we needed a place to stay for a night. Well, after a short stop at another facility we made our way here. Oh what a wonderful place this was! It all began at...More

Thank fyreteach1
Response from Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded March 22, 2018

Dear fyreteach1, Thank you so much for taking time out of your day to write a positive review of our hotel! We truly appreciate your feedback. I am pleased to read that you had a great stay with us. It was a pleasure to have...More

Reviewed 1 week ago via mobile

We had a wonderful time staying in this hotel. It was clean and comfortable. The breakfast was good. Parking was easy and convenient. Staff was extremely helpful as I forgot our shampoo and toothbrushes and they were super kind to give us new ones to...More

Thank Kim H
Reviewed 3 weeks ago

Check in was awesome. The young guy who helped us was friendly and helpful. Had to wait a while to get room because it needed to be cleaned.... this was 3:30 or so. Room is nasty. I dare not remove my shoes. Bathroom floor sticky...More

Thank pickytraveler1974
Response from Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded 3 weeks ago

Dear pickytraveler1974, Thank you so much for taking time out of your day to write a candid review of our hotel! We truly appreciate your feedback. Please accept our sincerest apologies regarding the issues you experienced during your recent stay with us. Rest assured that...More

Reviewed May 7, 2018 via mobile

We’d hoped that by the time we stayed, the points in raised in previous reviews would have been dealt with. Sadly not and our experience at this hotel was very poor. We arrived early (1pm) and asked if it was possible to check in early....More

1  Thank Gumus82
Response from Alicia L, Guest Relations Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout MountainResponded May 7, 2018

Dear Gumus82, Thank you so much for taking time out of your day to write a candid review of our hotel! We truly appreciate your feedback. Please accept our sincerest apologies regarding the issues you experienced during your recent stay with us. Rest assured that...More

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About
Awards & Recognition
GreenLeaders Bronze level
Certificate of Excellence
Amenities
Top amenities
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Pool
Free Parking
Breakfast included
Hotel Amenities
Business Centre with Internet Access
Free Parking
Breakfast included
Meeting Rooms
Multilingual Staff
Breakfast Available
Laundry Service
Self-Serve Laundry
Room amenities
Microwave
Things to do
Fitness Centre with Gym / Workout Room
Pool
Heated pool
Indoor pool
Details
Price range
US$137 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Chattanooga
#15 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$137 - US$232 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#8 Green Hotel in Chattanooga
#15 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
Room types
Suites, Non-Smoking Rooms, Family Rooms
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Traveller (39)
Room & Suite (35)
Dining (4)
Pool & Beach (2)
Business Centre & Event Rooms (1)
Questions & Answers
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Donna M
April 8, 2018|
AnswerShow all 2 answers
Response from fyreteach1 | Reviewed this property |
Hi, to be really quite honest, I wouldn't send my dog there. It was really quite dirty when my family and I were there. I do not know what its like now, but I'm sure they could not have cleaned it by now. Hope this helped.
0
Votes
ConnienScott
October 18, 2015|
AnswerShow all 3 answers
Response from Lilhermans04 | Reviewed this property |
I'm not sure about smoking rooms but I would guess no. There is no hot tub at all in the hotel. Hope this helps!
0
Votes
Room Tips
"Don’t stay by pool"
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"The hotel sits between two highways and one is heavy with trucks so bring ear plugs"
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"Our accessible room for the night was 422."
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"517 is good"
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