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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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3710 Modern Industries Pkwy, Chattanooga, TN 37419-2380
COVID-19 update: See the added health and safety measures this property is taking.Read more
Lowest prices for your stay
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US$120
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Free cancellation until 21-09-26
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US$120
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US$120
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Traveller (68)
Room & Suite (38)
Dining (15)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#33 of 103 hotels in Chattanooga
Location
Cleanliness
Service
Value
GreenLeaders Bronze level
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Meeting rooms
Parking
Wifi
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Vending machine
Newspaper
Non-smoking hotel
ATM on site
24-hour front desk
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Business
Languages Spoken
English
597Reviews2Q+A85Room tips
Traveller rating
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Popular mentions
ScubaDave16 wrote a review Feb. 2021
Highland, Indiana800 contributions294 helpful votes
The hotel was easy to find. Check in was quick and we got the room we requested. The room appeared clean and well set up. after driving over 600 miles all I wanted was dinner and a bed, so we didn't poke around too much until later... to my regret. we did briefly hit the gym after eating. The gym was well set up if somewhat cramped. Not really enough room to use the weight bench with the other machines in there. The pool appeared clean, but there were a bunch of kids using it so we skipped that. There was no hot tub. The bed was old and saggy in the middle. not very comfortable. I had kept some leftovers from dinner to heat up later. Unfortunately i found out the microwave was missing. there was a shelf above the coat rack which i think had held the microwave because there was a hole cut in the back for a power cord. there was also crud and some loose change laying there. obviously not cleaned. The air conditioner did not appear to be working at first. The fan went on, but no cold air. This was not really necessary since it was February, but I like a cool room. It did get down to maybe 68. I did notice the power cord looped around which was a tripping hazard and an old piece of 2x4 lumber holding up the air conditioner unit. all that was missing was duct tape. There were some outlets, but no USB ports anywhere. I had to dig up my phone charger. The TV worked well The bathroom was clean and lighting was good. I always use the stairs instead of the elevator. I noticed the smoke detector in the stairwell was beeping due to a low battery maybe? I informed the desk clerk, but it was still beeping the next morning. I think a hotel with 200 or so guests would pay more attention to this. the hotel was pretty quiet, but there was a lot of highway noise from trucks using Jake brakes. request a room opposite the highway if you don't care about the mountain view. breakfast was just a muffin, yogurt, and a little container of juice. Holiday Inn can do better than this.
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Date of stay: February 2021
Value
Location
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2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
Responded Mar. 1, 2021
Hello ScubaDave16, Thanks for the stay and feedback. I am glad that check-in was smooth and you found the room clean. On the other hand, I am sorry that you found the bed a bit saggy, the AC unit was not cold enough and the breakfast choices were limited. I have taken note of your comments and shared them with management for review to take necessary actions to address these concerns. I hope you give us a chance to host you again in the future. Best Regards, John O Case Manager IHGService
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Bchgrl9 wrote a review Nov. 2020
Cardiff-by-the-Sea, California1083 contributions492 helpful votes
We were close to Ruby Falls, Denny's & Cracker Barrel & 10 minutes to downtown and the National Medal of Honor Museum & Tennessee Aquarium. Rooms we clean and included a breakfast (limited Covid 19 options) choice of muffin, apple, juce, bagel, etc. There was a coffee maker, microwave & fridge in the room. Friendly staff, good value & we'll return when in the area again.
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Date of stay: October 2020
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FiremanTravler wrote a review Aug. 2020
3 contributions2 helpful votes
We stayed here for one night as a last minute getaway before my wife starts back to work at school. I choose Holiday Inn because I trust them. I could tell right away this property has some age. Upon arrival, was not welcomed as am IHG rewards member, reservation was not prepared although 8-10 others were already complete with room keys already made. I was beginning to think my reservation was not there. The desk clerk said he thought he already did it. He checked me in and informed me of the breakfast options. They are not serving normal breakfast. You get a slip of paper to choose a few items that come is a sack that is picked up the next morning. It is nothing special. All items can be picked up at a local Sam's for cheap. I was disapponted in the room inself. When we arrived at our room, the door was cracked. I was a little leery of entering. I pushed open the door and checked the room. Upon entering, the room smelled of dog urine and stain was noted on the floor. There was hair on the walls of the bathroom. I was almost afraid to touch the TV remote. We cleaned it before use! You may be saying, I would ask for a different room. Normally I would. However, it was late, we had just sat in a traffic jam on I-24 for over an hour and were hungry. I didn't feel like fighting for a new room. It was just a night. The staff was not bad. They did seem to be absent from the front desk a lot. It seemed like each time we passed, there was a sign that said will be back shortly. When left to go eat dinner, the guy wasn't there to give him our slip of paper for breakfast items. He did run me down in the parking lot to see what I needed. I will give him that. They are not giving paper receipts and as of 9am two days after check out, I still have not received an emailed receipt. If I am in this area again, I would pick another property to stay at. I was not happy with this IHG property.
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Date of stay: August 2020
Cleanliness
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2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
Responded Sep. 1, 2020
Hi FiremanTravler, Thanks for your review and for staying with us. We aim to provide efficient and frictionless experiences for guests on the move. I am sorry for the unusual smell you encountered in your room and for any inconvenience caused you. I have alerted our management about this and would like to follow-up on your concern with your receipt, so I have sent you a private message to obtain additional information. Again, thanks for staying with us and for being an IHG Rewards Club member. This may not be your greatest stay with us, but thanks for sharing your concerns. We value your input and would love a chance to make it up to you. Sincerely, Connie D Case Manager IHGService
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Jane Doe wrote a review Jul. 2020
1 contribution2 helpful votes
We came to the area for the weekend and chose to drive an extra 30 minutes from our destination to stay at a Holiday Inn as it is our hotel of choice when traveling.... bad idea. Staff was lackluster and didn't seem to care. Room was poorly cleaned. We placed towels out in the hall as signage requested, they stated they would leave fresh towels in a bag on the door, they took the dirty towels but didn't leave any clean. When we went to get new towels at the desk we had to wait 10 minutes for a front desk person to show up. They also aren't coming into the room for any tidying due to COVID-19 but for some reason our door was open a crack when we returned. Heated pool was frigid and we couldn't even bare to get in past our knees. They also didn't have towels in the pool area. Breakfast was a joke. You get a sack with cereal and milk. We recently stayed at another Holiday Inn in another city and they still had prepackaged egg and cheese biscuits and other options. Very disappointed.
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Date of stay: July 2020Trip type: Travelled with family
2 Helpful votes
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Response from IHG Service, Owner at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
Responded Aug. 9, 2020
Hi 678djg, Thank you for choosing us for your recent trip and for leaving feedback about your stay. We strive to provide an environment of comfort and value to all of our guests. I am sorry about the issues with the hotel pool condition, cleanliness standards of our hotel, the limited supply of room amenities, and the level of customer service you received surrounding the towels. We’d hope to provide a flawless and welcoming experience. Your valuable feedback will help us check on areas for improvement to ensure this does not happen again. I sent you a private message to ask for more details about your stay. Again, thank you for your review. I look forward to your response. Best, Zel N. Case Manager IHGService
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forjwa wrote a review Jul. 2020
West Palm Beach, Florida36 contributions12 helpful votes
the hotel took advantage of us by charging a pet fee it does not advertise. it was getting late so we had no choice but to pay it to stay with our two very small dogs. i will tell everyone about this experience and never stay at another HI hotel again
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Date of stay: June 2020
Value
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1 Helpful vote
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Response from IHG Service, Owner at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
Responded Jul. 18, 2020
Hello forjwa, Thank you for taking time to share your experience with us. I am sorry to hear that you did not fully enjoy your time in our hotel. Upon checking the hotel policy, just an FYI they only accept service animals. We take comments such as these seriously and would like to follow up with you. I have sent you a private message in an effort to obtain more information. I look forward to hearing back from you very soon. Best Regards, John O Case Manager IHGService
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PRICE RANGE
US$105 - US$174 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
holiday inn express chattanooga, holiday inn chattanooga
LOCATION
United StatesTennesseeChattanooga
NUMBER OF ROOMS
92
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Frequently Asked Questions about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
Which popular attractions are close to Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain?
Nearby attractions include Naughty Cat Cafe (5.3 km), Classic Arcade Pinball Museum (7.8 km), and Escape Experience - Chattanooga Escape Room Games (7.6 km).
What are some of the property amenities at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain?
Guests can enjoy free breakfast during their stay.
Is parking available at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain?
Yes, free parking is available to guests.
What are some restaurants close to Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain?
Conveniently located restaurants include Bluegrass Grill, St. John's Restaurant, and Bridgeman's Chophouse.
Are there opportunities to exercise at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Are any cleaning services offered at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain?
Yes, laundry service and self serve laundry are offered to guests.
Are pets allowed at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain?
Many travellers enjoy visiting Cravens House (3.9 km).