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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

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Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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489 Reviews from our TripAdvisor Community

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There are newer reviews for Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain
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Showing 486: English reviews
Deering, New Hampshire
Reviewed 4 May 2013 via mobile

Nice clean rooms, comfortable beds and pillows, quiet and WOW breakfast was the best continental I have ever had. Hot, fresh and well maintained. Staff was friendly and helpful along with providing us qith toothbrushes and tooth paste :-) Stay here and you'll be happy!

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Helpful?
Thank SamanthaW6
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear SamanthaW6, Thank you so much for choosing the Holiday Inn Express Chattanooga Lookout Mountain for you recent visit to the Chattanooga area, and for providing feedback regarding your stay! We truly value every opportunity that we hear back from our valued guests! I am so pleased that you enjoyed the clean and comfortable newly renovated rooms as well as...

Smyrna, Tennessee
Reviewed 24 April 2013

Iok my Grandaughter to Lookout Mountain for a short Spring Break trip. Not my first trip to Chattanooga, but first time staying at this hotel. First it was within 10 minutes of all the places we visited. Great breakfast and a number of nice places to eat our other meals. The staf was very helpfull when I needed to print...

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Helpful?
Thank Karen E R
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Karen E R, Thank you so very much for your positive review detailing your experience with us at the Holiday Inn Express Chattanooga Lookout Mountain. We are also delighted to read that you would stay with us again if visiting the Chattanooga area. This, in itself, is the ultimate goal. On behalf of our team, we look forward in...

Kansas City, Kansas
Reviewed 18 April 2013

It seemed adequate from the outside. But the housekeeping staff had sticky fingers. Management sided with housekeeping, told me my wedding rings must have fell down the drain. Rather odd considering my rings were on the opposite wall, they must have grown legs and walked across the room and jumped down the sink. Had to fill a police report was...

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Helpful?
Thank Rmccarty
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Rmccarty, A thorough investigation regarding your concerns has been conducted and we have found no evidence that the housekeeping staff was involved in the misplacing of your rings. Our staff's reputation, as indicated by previous reviews, conducts themselves with the utmost professionalism and exceptional customer service so it is very disturbing to think that they were involved in any...

Cold Spring, Kentucky
Reviewed 17 April 2013

I stayed here on my last trip to Chattanooga and returned this year as well. They have made some improvements in the last year that look great. Everyone was very nice and accommadating and the location was great for my three days here. Plus Cracker Barrel is next door so I was in Heaven !!!!!! I will return here on...

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Helpful?
Thank Dale S
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Dale S, Thank you so much for taking time to share feedback regarding your recent stay at the Holiday Inn Express Chattanooga Lookout Mountain. We truly value all feedback from our guests! I am so glad to hear that you had a wonderful stay, and I thank you for your loyalty to our hotel. I hope that we will...

New Jersey
Reviewed 15 April 2013

We stayed here for one evening and our stay couldn't have been better. Quick, efficient check in, spotless rooms, and a fabulous staff. We were told when making the reservation that the hotel was under construction but you would never know! Nice job!!! We would definitely stay here again.

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Helpful?
Thank kdfb75
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear kdfb75, Thank you so much for staying with us at the Holiday Inn Express Chattanooga Lookout Mountain. We are so pleased to hear about your pleasant experience. I will be sure to pass along your great comments to our team. We look forward to having you stay with us again the next time you are in town.

Reviewed 10 April 2013 via mobile

Good layover point and fun to see the triple tourist hits of Ruby Falls, Rock City, and Incline Railway. Good place to sleep and had a great breakfast to get everyone in the family going. Unfortunately for the car parked next to us (and another vehicle elsewhere in the lot), there was a GPS window break-in that occurred in the...

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Thank swsunmd
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear swsunmd, On behalf of our team, I would like to thank you for taking the time to write a review of your experience with us at the Holiday Inn Express Chattanooga Lookout Mountain. It was our pleasure to provide you the comfortable place to stop while traveling from New Orleans to New Jersey. Thank you for your comments about...

Atlanta, GA
Reviewed 9 April 2013

We recently stayed at this Holiday Inn Express during a mini-vacation to the Chattanooga area. We picked the hotel based on two things -- getting a good rate on Hotwire and location. It also helped that a friend's family had stayed there a couple of weeks prior and gave it a thumbs up. Overall, we were quite pleased. CONS: We...

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Helpful?
Thank KellyM915
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear KellyM915, Thank you for providing such a detailed and candid review of your stay with us at the Holiday Inn Express Chattanooga Lookout Mountain while on a mini vacation to the Chattanooga area. Your thorough review of your experience is sincerely appreciated by our team. Your review gives me great joy to read, and really motivates our team for...

Reviewed 8 April 2013

I recently stayed here for a family vacation with several other relatives. They have 2 little girls so we wanted a place that was child friendly. This hotel fit the bill because of the generous free breakfast (cereal, yogurt, eggs, biscuits, sausage/bacon, bagels, bread, and pancakes). There was plenty of food and a large dining area to accommodate the guests....

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Thank KW_NC
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear KW_NC, Thank you for taking the time to provide us with your feedback regarding your stay at the Holiday Inn Express Chattanooga Lookout Mountain! It was our pleasure to provide you the comfort you deserve while traveling with family! We greatly appreciate your business and I am very pleased that you had a wonderful stay. I hope you should...

Virginia
Reviewed 3 April 2013

We happened to come in late and were unable to get a room on the 4th and 5th floors which have been recently renovated. The first and second are bring renovated now, The room showed its age. The bathroom door could not be easily shut and made a loud noise when closing it completely. The breakfast is fairly sparse compared...

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Helpful?
Thank Tgmva
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear Tgmva, Thank you for taking the time to provide us with your feedback regarding your stay at the Holiday Inn Express Chattanooga Lookout Mountain! I apologize that you were not completely satisfied with your stay and accommodations. I assure you that all renovations will be completed by May and we will have completely renovated, modern, and wonderful accommodations. I...

northeast
Reviewed 28 March 2013

I like to book hotels ahead of time and read the reviews, but when I'm on the road don't have that luxury. Thank goodness I happened upon this Holiday Inn Express. The staff was friendly and went above and beyond, giving us a quiet room since we'd spent the night before in a hotel that put us right beside the...

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Thank t j
Alicia L, Manager at Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain, responded to this review

Dear t j, Thank you for taking the time to post a review of your recent experience at the Holiday Inn Express Chattanooga Lookout Mountain on TripAdvisor for other potential guests to read. I am very pleased to read your positive comments about your stay and the wonderful service you received by our staff. This truly means the world to...

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Amenities

Highlights
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Free High Speed Internet ( WiFi )
  • Breakfast included
GreenLeadersBronze level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Kitchenette
In your room
  • Microwave
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Multilingual Staff
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
Enjoy Breathtaking Views at Our Hotel in Chattanooga, TN Nestled at the foot of the mountain, our Holiday Inn Express® hotel in Chattanooga, TN - Lookout Mountain is just five minutes from the exciting downtown area. Our location is perfect for travelers who want to be close to attractions while enjoying a peaceful atmosphere. Corporate travelers may utilize our business center, featuring print, fax and copy services. We also offer free wi-fi to make staying in touch easy. While visiting Chattanooga, TN, families enjoy spending the day at the nearby Tennessee Aquarium and then hopping aboard the Southern Belle for a cruise along the Tennessee River. Raccoon Mountain Caverns, Rock City and Ruby Falls all offer great outdoor adventures, too. Guests may want to see the site of a Civil War battle at Point Park, just minutes from our location. Our hotel's friendly and knowledgeable staff works hard to ensure your stay a positive experience. We invite you to enjoy our complimentary Express Start breakfast featuring our signature cinnamon rolls and 100% Arabica bean coffee. Our property also has a heated, indoor pool, so that the kids can go for a swim, as well as a fitness center so you can keep up with your workout routine. ... more   less 

Additional Information about Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain

Address: 3710 Modern Industries Pkwy, Chattanooga, TN 37419-2380
Region: United States > Tennessee > Chattanooga
Price Range: $172 - $259 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain 2.5*
Number of rooms: 92
Reservation Options:
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Also Known As:
Holiday Inn Express Chattanooga
Holiday Inn Chattanooga
Hotel Style:
#8 Green Hotel in Chattanooga
#16 Family Hotel in Chattanooga
#29 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and other travellers.
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Questions? Get answers from Holiday Inn Express Hotel and Suites Chattanooga-Lookout Mountain staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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