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Hilton Garden Inn Chattanooga Downtown

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311 Chestnut St, Chattanooga, TN 37402-4902
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Prices are the average nightly price provided by our partners and may not include all taxes and fees. Taxes and fees that are shown are estimates only. Please see our partners for more details.
Traveller (136)
Room & Suite (156)
Dining (29)
What is Travellers’ Choice?
Tripadvisor gives a Travellers’ Choice award to accommodations, attractions and restaurants that consistently earn great reviews from travellers and are ranked within the top 10% of properties on Tripadvisor.
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What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
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Updated 20-09-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Hilton Garden Inn Chattanooga Downtown
Updated 20-09-02 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 103 hotels in Chattanooga
Location
Cleanliness
Service
Value
Travellers' Choice
GreenLeaders Silver level
Hilton Garden Inn Chattanooga Downtown is located in the heart of downtown Chattanooga, on the free electric shuttle route, next to the Creative Discovery Museum and AT&T Field. Take a short walk to the Riverfront and Tennessee Aquarium, and visit the shops and restaurants of Bluff View Art District - all less than a mile away. Enjoy breakfast, dinner and cocktails in our Season' Local Fare & Spirits restaurant. We also have a 24-hour fitness center and heated indoor pool.
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Room & Suite (156)156
Full view
Property amenities
Valet parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Patio
Kids stay free
Highchairs available
Wifi
Hot bath
Indoor pool
Heated pool
Restaurant
Breakfast available
Breakfast buffet
Happy hour
Snack bar
Wine / champagne
Taxi service
Conference facilities
Banquet room
Meeting rooms
Baggage storage
Convenience store
Gift shop
Newspaper
Non-smoking hotel
Outdoor fireplace
Outdoor furniture
Shared lounge / TV area
ATM on site
First aid kit
Umbrella
24-hour front desk
Express check-in / check-out
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Desk
Housekeeping
Room service
Coffee / tea maker
Microwave
Flatscreen TV
Bath / shower
Safe
Seating area
Telephone
Wardrobe / wardrobe
Bottled water
Clothes rack
Iron
Private bathrooms
Wake-up service / alarm clock
Refrigerator
Complimentary toiletries
Hair dryer
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Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Business
Family
Languages Spoken
English, Spanish
Hotel links
Special Offer:Price Match Guarantee
1082Reviews12Q+A88Room tips
Traveller rating
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  • 37
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Popular mentions
apridmore1999 wrote a review May 10
1 contribution
Room wasn’t cleaned probably. Trash under the beds, cabinets clearly had water damage and was busted. Very outdated. I expect nicer rooms from a Hilton. Lobby area was really nice. Wish I could say the same for the rooms.
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Review collected in partnership with Hilton Garden Inn
Date of stay: May 2021
Value
Rooms
Location
Cleanliness
Service
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Response from Andrea Anderson, General Manager at Hilton Garden Inn Chattanooga Downtown
Responded 5 days ago
Dear Guest, Thank you for your comments regarding your recent stay. Please know that our team is striving to ensure each and every room meets the cleanliness expectations of our guests. Also, please know that a renovation is planned for our guest rooms during the 4th quarter of this year--which we know will bring them up to the level of the lobby area. If your travels bring you back to Chattanooga, please reach out to me directly for your lodging needs. -Andrea
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jenks0122 wrote a review Apr. 2021
1 contribution
Rooms and hallways were dirty. Mold in showers. Beds had stains on sheets and covers. Only 3 towels with a family of four.Pool was very unclean and it would burn your eyes just being in the room. Not worth the money at all.
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Andrea Anderson, General Manager at Hilton Garden Inn Chattanooga Downtown
Responded 5 days ago
Dear Guest, Thank you for your comments regarding your recent stay. Please accept our apologies for the condition of you found your room during your recent visit. Please know, as we discussed at your time on property, your room was used as a training moment with our entire housekeeping team and the inspectors were part of this gathering. If your travels bring you back to Chattanooga, please reach out to me directly for your lodging needs. -Andrea
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holli4bama wrote a review Apr. 2021
1 contribution
Overall, it was a good stay. But room wasn’t thoroughly cleaned and the pressure washing was annoying at 7am. Candi was very accommodating in the dining hall. The bartender was very nice as well. Great location for walking to aquarium.
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Andrea Anderson, General Manager at Hilton Garden Inn Chattanooga Downtown
Responded 5 days ago
Dear Guest, Thank you for your comments regarding your recent stay. We do apologize that you did not have a great experience during your visit to Chattanooga. Please know that our team is striving each day to ensure that every guest room is clean and that it feels comfortable and inviting. If your travels bring you back to our city, please contact me directly for your lodging needs--I promise you will have a better experience. -Andrea
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291magd wrote a review Apr. 2021
9 contributions
The staff were great and very helpful. Hotel room though could have been cleaned better. Crumbs in parts or the room were at edges of floor. Previous occupants ice cream was in fridge. Parts of the non carpeted floor was a little sticky. The pillows were very flat and beds not very comfortable. The property needs a little TLC. Paint was pealing off some doors to rooms for example. We felt safe though at the hotel.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Andrea Anderson, General Manager at Hilton Garden Inn Chattanooga Downtown
Responded Apr. 12, 2021
Dear Guest, Thank you for comments regarding your recent stay. Please know that we take your comments very seriously and will work diligently with our housekeeping team to ensure that details are addressed. Also, please know that there are plans for a room renovation to occur during the 4th quarter of this year--hopefully, on your next visit you will enjoy the new surroundings. Enjoy your day! --Andrea
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woody67mw wrote a review Apr. 2021
1 contribution
Hotel seemed a little outdated compared to other properties that I’ve been to. Hotel seem to be somewhat understaffed (bartender folding towels by the front desk during happy hour). Needed additional staff during the morning breakfast. Coffee not kept fresh throughout the day.
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Review collected in partnership with Hilton Garden Inn
Date of stay: April 2021
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Helpful
Share
Response from Andrea Anderson, General Manager at Hilton Garden Inn Chattanooga Downtown
Responded Apr. 8, 2021
Dear Guest, Thank you for your comments regarding your recent stay. You are absolutely correct regarding that it is currently taking a village to take care of hotel guests--we are completing laundry procedures throughout the day--unfortunately, we cannot secure a staff in the current economic climate. We hope to see you on your next visit to Chattanooga to ensure you have a great experience! -Andrea
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PRICE RANGE
US$116 - US$224 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
hilton garden inn chattanooga downtown hotel chattanooga, chattanooga hilton garden inn, hilton chattanooga
LOCATION
United StatesTennesseeChattanooga
NUMBER OF ROOMS
94
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Frequently Asked Questions about Hilton Garden Inn Chattanooga Downtown
Which popular attractions are close to Hilton Garden Inn Chattanooga Downtown?
Nearby attractions include Classic Arcade Pinball Museum (0.2 km), Time to Escape: the Escape Room Experience (Chattanooga) (0.3 km), and Tennessee Aquarium (0.3 km).
What are some of the property amenities at Hilton Garden Inn Chattanooga Downtown?
Some of the more popular amenities offered include an indoor pool, free wifi, and an on-site restaurant.
Which room amenities are available at Hilton Garden Inn Chattanooga Downtown?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hilton Garden Inn Chattanooga Downtown?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hilton Garden Inn Chattanooga Downtown?
Yes, valet parking is available to guests.
What are some restaurants close to Hilton Garden Inn Chattanooga Downtown?
Conveniently located restaurants include Maple Street Biscuit Company- City Center, Cupcake Kitchen, and Lupi's Pizza Pies.
Are there opportunities to exercise at Hilton Garden Inn Chattanooga Downtown?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Hilton Garden Inn Chattanooga Downtown located near the city centre?
Yes, it is 0.7 km away from the centre of Chattanooga.
Are any cleaning services offered at Hilton Garden Inn Chattanooga Downtown?
Yes, dry cleaning and laundry service are offered to guests.
Does Hilton Garden Inn Chattanooga Downtown offer any business services?
Yes, it conveniently offers meeting rooms, a banquet room, and conference facilities.
Which languages are spoken by the staff at Hilton Garden Inn Chattanooga Downtown?
The staff speaks multiple languages, including English and Spanish.