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Hilton Garden Inn Chattanooga Downtown

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702 Reviews from our TripAdvisor Community

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There are newer reviews for Hilton Garden Inn Chattanooga Downtown
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Showing 698: English reviews
Cumming, Georgia
Reviewed 23 September 2015

We enjoyed our visit to Chattanooga though it was for business. Our stay at the Hilton Garden Inn was pleasant, our room was nice and everyone the front desk was friendly and very helpful. The location made it convenient for restaurants and easy access to shopping and downtown attractions. We would certainly stay there again if we were in Chattanooga.

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Helpful?
Thank Maggie C
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for posting comments regarding your recent stay. Was very nice to read that the team met your expectations during your time on property--that is our goal with every guest. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Oak Park, Illinois
Reviewed 19 September 2015

The Hilton Garden Inn's are an exceptionally good deal. You pay a bit more, but get so much more. I have stopped at a number of them, but this is my first review. They share an excellence no matter where you are. You pay for breakfast, but get high quality food with good service. The rooms are always clean and...

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Helpful?
Thank ewhite0640
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for posting your comments regarding your recent stay. Was very nice to read that we have met your expectations not only for this recent trip; but, also in the past. You were absolutely correct in your descriptive of the property in the downtown area--we are located in the "heart" of the city. Hope to see you...

Reviewed 17 September 2015

The Hotel is okay it is starting to show a little age in the rooms, They have update the lobby along with new beds. The breakfast staff is great and makes you feel at home. The front desk staff is going through some changes right now. The front desk manager is a little rude sometime. For the most part not...

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Helpful?
Thank Slickroc
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for posting your comments regarding your recent stay. Our staff's goal is to ensure that each & every guest has a wonderful experience during their time on property. Since the first of the year several updates have occurred at the property, e.g., bathrooms update with wall paper, new mattresses replaced in every room, all guest room...

Bridgeport, United States
Reviewed 17 September 2015

The first room we were in smelled like cat pee and there was trash in the ice bucket from the previous guest. They gave us another room but the cleanliness is not what I expected. I was not given anything to compensate for my troubles. This stay in this hotel was a splurge for me for my daughter's sixteenth birthday....

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Helpful?
1Thank Lauretta W
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. We apologize that we did not meet your expectations during your time on property, please know that we have rebated $100 to your credit card that was on file. If your travels bring your back to Chattanooga, please call me directly to assist with your reservations in hopes that...

Knoxville, TN
Reviewed 15 September 2015

I booked this hotel for a weekend getaway with friends based on reviews and location and it did not disappoint. The front desk staff --Marvin and manager Andrea, and Geoffrey-- were especially gracious and accommodating. We had a misunderstanding about our reservation (didn't realize that a double queen handicap accessible room can't have a rollaway bed due to fire code)...

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Helpful?
Thank Allegria
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for posting your comments regarding your recent stay! It was a pleasure meeting each of you during your recent visit to Chattanooga! Was very nice to read that everyone you interacted with during your time on property was dedicated to ensure that you had a memorable stay. Looking forward to your next visit! -Andrea

Greer, South Carolina, Usa
Reviewed 9 September 2015

Booked the hotel as a package with attractions. Hotel is located in the heart of downtown. There was a daily parking fee associated with the room. The parking lot is a public lot until late evening, it was located right next to the hotel. The best part of this hotel is the location. You can walk to pretty much to...

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Helpful?
Thank Bernard L
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post comments regarding your recent stay. Your descriptive of the property in the downtown area was excellent! We are located within walking distance to 38 restaurants offering a variety of different cuisines and all the major attractions. Regarding your comment of room availability upon arrival; unfortunately, due to the checkout time...

Atlanta, Georgia
Reviewed 8 September 2015

We booked this room for my in-laws. They are up in their years and don't get around as good as they once did. I was comfortable sending them to the Garden Inn and knew they would be taken care of. My wife and I really enjoy staying at the Garden Inns no matter where they are. I just want to...

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Helpful?
Thank Mark S
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you so much the kind remarks you posted regarding your recent stay. You are absolutely correct in your statement regarding Rosie--she truly cares for each & every guest. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Ann Arbor Michigan
Reviewed 8 September 2015

We came to Chattanooga to visit relatives in may areas around the city. The Hotel is located right near all the major highways so getting around was easy. It was also steps from the river and aquarium. Dining in the area is limited but there is decent quality and variety. There are no close by grocery or drug stores. Hotel...

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Helpful?
Thank johndomagala226
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your taking the time to post your comments regarding your recent stay. Our team's goal everyday is to exceed our guest expectations, was nice to read that we "delivered" with your visit. Look forward to seeing you on your next visit to Chattanooga! -Andrea

Washington, Michigan
Reviewed 7 September 2015

Hotel was very pretty inside as you walked in. The staff was courteous and helpful, check in was quick. the new desk clerk is catching on fast. The room was clean and comfortable. My only issue and this is with all of the Hilton Garden Inn's we have stayed at, is the lack of a firmer pillow to be able...

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Helpful?
Thank cyndi3164
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for your comments regarding your recent stay. So glad that during your time in Chattanooga you were able to visit the Aquarium; 3 of the major attractions in the city (including the Aquarium) are within walking distance of the hotel. Look forward to seeing you on your next visit! -Andrea

Knoxville, United States
Reviewed 1 September 2015

Stayed one night to visit my daughter who is a first year student at UTC and to take a continuing education course a the Chattanooga Board of Realtors. The experience was top notch! From booking my room to check out, it was great and I will stay here each time I visit! Clean room, great breakfast, friendly staff!

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Helpful?
Thank Keena S
Andrea A, General Manager at Hilton Garden Inn Chattanooga Downtown, responded to this review

Dear Guest, Thank you for taking the time to post comments regarding your recent stay. So glad to hear that you had a wonderful experience and that the team met your expectations. Look forward to seeing you on your next visit to Chattanooga! -Andrea

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Restaurant
GreenLeadersSilver level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Restaurant
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Wifi
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Conference Facilities
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Hilton Garden Inn Chattanooga, Tennessee hotel is conveniently located on the city's state-of-the-art complimentary electric shuttle route; take a ride from the riverfront to the Chattanooga Choo Choo and Warehouse Row for some afternoon shopping.Deluxe accommodations, friendly service and a relaxed southern atmosphere await guests at our Hilton Garden Inn hotel in Chattanooga. Certain to please the busy executive or leisure Tennessee traveler are the Hilton Garden Inn's array of special amenities including complimentary high-speed Wi-Fi Internet access, in-room hospitality center with a microwave, refrigerator and coffee maker, dual-line phones with voicemail and data ports, large work desk, ergonomic chairs, and complimentary HBO(R). Hotel guests can also enjoy a complimentary USA Today(R) each weekday morning, our indoor swimming pool and whirlpool, fitness center with state-of-the-art equipment, our premiere fitness center and a 24-hour complimentary business center with secure remote PrinterOn(R) printing. ... more   less 

Additional Information about Hilton Garden Inn Chattanooga Downtown

Address: 311 Chestnut St, Chattanooga, TN 37402-4902
Region: United States > Tennessee > Chattanooga
Price Range: $182 - $339 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hilton Garden Inn Chattanooga Downtown 3*
Number of rooms: 94
Reservation Options:
TripAdvisor is proud to partner with Hilton Hotels, Booking.com, Expedia, Orbitz, Hotels.com, Priceline, Travelocity, TripOnline SA and Odigeo so you can book your Hilton Garden Inn Chattanooga Downtown reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hilton Garden Inn Chattanooga Downtown Hotel Chattanooga
Chattanooga Hilton Garden Inn
Hilton Chattanooga
Hotel Style:
#5 Business Hotel in Chattanooga
#7 Romantic Hotel in Chattanooga
#7 Green Hotel in Chattanooga
#11 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Hilton Garden Inn Chattanooga Downtown staff and other travellers.
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Questions? Get answers from Hilton Garden Inn Chattanooga Downtown staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms on the top floor are a little louder when the rooftop air conditioner is running”
 of 5 bubbles Eiregirl, 2 Dec 2016 | Read review
“They are doing night construction on the hillside above the hotel facing the baseball stadium.”
 of 5 bubbles donfanone, 26 Oct 2016 | Read review
“Balcony suite are nice to sit outside and have a drink”
 of 5 bubbles MissyG287, 19 Sep 2016 | Read review
“Use Hilton HHonors”
 of 5 bubbles K7614FJjohns, 16 Aug 2016 | Read review
“Parking is an additional $8 per night”
 of 5 bubbles E6505URbrianr, 7 Aug 2016 | Read review
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