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The Chattanoogan

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The Chattanoogan
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1,192 Reviews from our TripAdvisor Community

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Showing 1,182: English reviews
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Reviewed 6 days ago NEWvia mobile

It's a great hotel as in the building is cool but,the room was worn lights were burnt out as well as paint thru out the hotel was needing touched up everywhere says it's down town but not really where everything is going on 6 blocks up or so bar was cool giant Crack in brick wall in pool table area...

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Helpful?
Thank Mike G
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. Thank you for your candid feedback of your stay at The Chattanoogan. We are very sorry that we did not meet expectations and we are actively working with our housekeeping and maintenance teams to focus on areas that need attention throughout our property. We will keep your concerns in mind as we evaluate and refresh....

Reviewed 1 week ago NEW

We had a very nice stay over the weekend. Beautiful view toward Lookout Mountain! The bed was very comfortable. Location is excellent! Several restaurants and shops within walking distance. One block to the free downtown shuttle, which took us to the Tennessee Aquarium and other downtown attractions. The staff was very courteous and helpful.

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Helpful?
Thank Bob C
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is always great to hear that our guest enjoyed our location and the ease of walking to local restaurants located in the Southside or hopping on the shuttle and enjoying the hustle and bustle of the Riverfront. We look forward to the next time you are in town and it is our hope that...

New York City, New York
Reviewed 1 week ago

If ever you find yourself in Chattanooga,this would be the place to stay. It is a short walk into town. We were there only for one night so we didnt take advantage of any of the amenities though. Lobby was beautiful and the staff was friendlt

Review collected in partnership with this hotel
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Helpful?
Thank Marcy B
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to hear that you had an enjoyable experience from the moment you arrived to the time your left. I encourage you to visit us again and next time take advantage of the hotel's many wonderful amenities.

Atlanta, GA
Reviewed 1 week ago

This is our second stay. The hotel property is beautiful and well maintained. The staff is friendly and helpful, and the room is very comfortable. We have no complaints. The price is reasonable for the quality of the experience.

Review collected in partnership with this hotel
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Helpful?
Thank William L
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is nice to know that you find our hotel a great value. Thank you, for the mention of our friendly staff and comfortable accommodations. Next time you are traveling through Chattanooga, we look forward to you staying with us.

St. Louis, MO
Reviewed 1 week ago via mobile

I stayed here for a medical conference. Staff was very helpful with setting up the room the night before. There is a lovely snack station in the area of the meeting rooms which had pastries, cookies, yogurt, soda, coffee, tea, etc. that was included with our conference. I did have a problem with excessive noise in the hall and the...

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Helpful?
Thank Heather W
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to hear that your conference was a success. We do apologize for the noise level from our other guest, but glad to hear that it was handled quickly and efficiently. It is great that during your down time you were able to enjoy the location of the hotel and walk and enjoy...

oklahoma city, United States
Reviewed 1 week ago

A very nice hotel especially for a conference. The staff is very friendly, The rooms were spacious and comfortable. The hotel food was great. They had a very unique way of providing food at breaks that I had never seen. They had a round serving bar in a common area always supplied with finger food, coffee, soda, water.

Review collected in partnership with this hotel
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Helpful?
Thank Warren S
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. Thank you, for highlighting the conference aspect of this hotel. Our conference team is committed to creating an "exceptional" experience. One that will make you want to share it with others and come back again. We hope that you and your company will return to The Chattanoogan hotel soon.

Strongsville, Ohio
Reviewed 1 week ago

We spent 4 nights here for a conference Wed to Sat night. Very close to downtown attractions and the city has free shuttle buses every 5 min. We stayed in a suite and thought it was one of the better ones we have stayed in over the past 5 years coast to coast. The staff was friendly and knowledgeable. The...

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Helpful?
Thank CtownChris
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your detailed review. It is great to know that our hotel was a good first impression for your Stay in Chattanooga. It is great to hear that your conference was successful and that you were also able to enjoy the hotel amenities during your leisure time at the hotel. We look forward to your return the next...

Reviewed 1 week ago

Comfortable hotel nicely located nearby the Convention Center. The front desk is very professional. The gas fireplace in the lobby gives you a warm feeling as soon you enter the hotel.Rooms are spacious, clean and very comfortable. Wifi is free, fast, reliable and available everywhere in the hotel. Unfortunately the heater of the swimming pool was broken during my stay....

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Helpful?
Thank Masuyb
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is nice to know that from the moment you arrive until the when departed that you enjoyed every aspect of your stay. Thank you for detailed concise summary of the hotel. We apologize for any inconveniences you experienced with the pool situation. We hope that you will consider a future stay so that we...

Illinois City, Illinois
Reviewed 2 weeks ago

The cleanest bathtub I have ever seen. That tells you a lot about the rest of the place which was excellent. Good location to downtown and lookout mountain. Over all the best I have been in for a while

Review collected in partnership with this hotel
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Helpful?
Thank sutter39
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to know that you enjoyed not only your accommodations but also our location. We look forward to you staying with us again the next time you are in Chattanooga.

South Florida, Florida
Reviewed 2 weeks ago via mobile

The rooms were nice, car valet was very good, location is not correct on website - must enter on street behind address. Restaurant service is one of the worst ever! Chef at breakfast is very good, excellent t omelets - But the service is very bad!

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Helpful?
Thank Dan9969
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is nice to know that you enjoyed aspects of your stay. However, we do apologize for any inconveniences or poor customer service that you experienced. That is not the standard nor is it acceptable. Your review will be shared with management and their team. It is our hope that you would consider staying with...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: $229 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from The Chattanoogan staff and other travellers.
8 questions
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Jacksonville, Florida
Minneapolis, Minnesota
over a year ago
Milton, Georgia
12 days ago
Atlanta
2 months ago

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Questions? Get answers from The Chattanoogan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a large hotel that accomadates conferences etc. If it's important to you and family, might consider looking into rooms closer to the pool and spa on the second floor.”
 of 5 bubbles Vizsla66, 28 Feb 2017 | Read review
“only one elevator was working on Saturday, water damage on the night stand, wall paper peeling in the bathroom, sink drained very slow. staff was good, but it looks like no one cares about the upkeep of the rooms.”
 of 5 bubbles joebE2949LL, 28 Feb 2017 | Read review
“The room was a little warm that night, we had to turn the thermostats fan from "auto to "on" to cool the room down some. Other than that, the room experience was great. Soft comfortable beds and very clean room throughout. We stayed on the 4th floor.”
 of 5 bubbles brandont510, 16 Feb 2017 | Read review
“Floor 4 was very quiet”
 of 5 bubbles rivergirl25, 1 Feb 2017 | Read review
“try to get a room on 4th or 5th floor overlooking downtown”
 of 5 bubbles carolyng936, 31 Jan 2017 | Read review
5 of 5