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The Chattanoogan

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The Chattanoogan
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1,174 Reviews from our TripAdvisor Community

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Showing 1,164: English reviews
Orlando, Florida
Reviewed 5 January 2016

We stayed here 2 nights and overall we liked it. We got a renovated room which has brand new furniture and carpet. The bathroom is small, but it is very clean. The lobby of the hotel is beautiful. They had live music by the band RoughWork at the hotel bar and they were awesome. The staff is very friendly and...

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Helpful?
Thank Cris H
TomCupo1, General Manager at The Chattanoogan, responded to this review

It was our pleasure to welcome you to our hotel during your recent visit to Chattanooga. We’re happy to read that you enjoyed the local entertainment in The Foundry. We appreciate your helpful feedback and will share your comments with our team in an effort to make any improvements to our property necessary. Thank you for providing your thoughts, we...

Milwaukee, Wisconsin
Reviewed 5 January 2016

My family visited the Chatanoogan during our holiday vacation. We had a great vacation and a great time at the Hotel. We were really pleased with the hotel and the hotel staff. We had dinner at the Foundry, drinks and played pool with the kids. The free breakfast every morning isn't a continental breakfast. It is a breakfast buffet and...

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Helpful?
Thank marqlaw
TomCupo1, General Manager at The Chattanoogan, responded to this review

It was our pleasure to welcome you and your family to The Chattanoogan hotel. It was wonderful to hear that our amenities kept your family busy and happy while you were with us. Thank you, for the mention of our fabulous breakfast buffet. It is a great value at only $12.95 or you can add it on to your reservation...

Atlanta, Georgia
Reviewed 3 January 2016

Well, The Chattanoogan is rated as the only 4 Star hotel in Chattanooga, and it is certainly one of the best, but it is beginning to age and getting a little rough around the edges. That said, the rooms are in very good condition and the personnel are very friendly! However - please be warned - the bar has live...

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Helpful?
Thank JAGCGA
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write a review and your helpful feedback. We are disappointed to read that your recent stay did not impress you in every way, please accept our sincere apologies for any inconveniences you experienced during your visit. Again, thank you for taking the time to provide your thoughts, we do hope you’ll consider a...

Trussville, Alabama
Reviewed 3 January 2016 via mobile

Our 2 night stay was wonderful. The customer service here is outstanding. We enjoyed the drinks at the Foundry and we were in walking distance to most places we wanted to go. The breakfast buffet at the Broad Street Grille was good too. I would definately recommend this place and would stay here again.

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Helpful?
Thank TFulford
TomCupo1, General Manager at The Chattanoogan, responded to this review

To read that you completely enjoyed your visit to The Chattanoogan Hotel from the moment you arrived in town to when you departed means a great deal to us! It is great to hear that you were able to enjoy the hotel's amenities as well as our location. We’re delighted our staff provided outstanding customer service, thank you for your...

Nashville, Tennessee
Reviewed 2 January 2016

We love this hotel and have such fond memories, that we just keep going back. It's tucked away behind trees and has a secluded feel even though it's in a city. The hotel lobby is exceptional and the staff is always friendly and very helpful. The rooms are beautiful and beds are very comfortable. We love the hotel bar, and...

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Helpful?
Thank U7111RRjeffreyb
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for sharing about your stay at The Chattanoogan Hotel, we’re so glad you continue to find our location convenient and amenities pleasing. We appreciate the kind words about the staff and The Foundry bar and the weekend entertainment. My team truly cares about helping create a memorable time here in Chattanooga. We look forward to seeing you again...

Athens, Georgia
Reviewed 1 January 2016

I would like to start by saying that your staff were incredibly friendly. Everyone greeted us with a smile and a word of welcome. The facility was not the level I expected for the price and star rating. While not a disaster of a trip, I was expecting more from the facility. 1. I could hear people talking and closing...

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Helpful?
Thank F1469AYannc
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for providing such detailed feedback from your recent visit. We were disappointed to read about the numerous issues and extend our sincerest apologies for the inconvenience and frustrations you encountered. Your comments have been shared with our entire team to make certain that our staff is committed to delivering top-notch service to our valued guests, which has always...

Ft Myers, FL
Reviewed 31 December 2015

We had had a very long trip in rain and traffic and the lobby was so welcoming! Then the lovely lady at the front desk was so helpful and even upgraded us to a deluxe room. The furnishing were beautiful and very comfortable. They saw us carrying in our own pillows and someone appeared at our door with two more...

Review collected in partnership with this hotel
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Helpful?
Thank mpt33905
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write a review. Thank you for the great review and for providing details from your recent visit. We’re thankful that you shared your appreciation for our facilities and the friendliness of our staff. We were thrilled to be a place where you could relax and enjoy yourself. We hope your travels bring you...

Conyers, Georgia
Reviewed 29 December 2015

Great hotel away from the hustle and bustle of the downtown area. Staff and hotel is always a refreshing getaway for me and my family. Rooms are quality and since we've been going up, (6 years now), rooms are being renovated. Great for a couple or the family!

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Helpful?
Thank trentn3
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your loyalty and taking the time to write your review. It's nice to know that we continue to provide you with great customer service and a clean comfortable stay. Thank you, for noticing that updated rooms. We are continually updating and changing throughout the hotel to provided the best to our guest. We look forward to your...

Reviewed 28 December 2015

Incredible customer service from entire staff & they handle issues promptly. I arrived several hours early but was still able to check in without any problems. Nice rooms and great food choices from hotel eating establishments. Convenient to just about everything downtown as well as just off the expressway. This will be my go to location in Chattanooga for sure.

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Thank HeatherS080105
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to review our hotel. We know that you have many options and we appreciate that you chose our hotel. To know that your expectations were met and that you had an enjoyable stay from the time you arrived to the time you left means a great deal to us. It is nice to know...

Tennessee
Reviewed 27 December 2015

Last weekend I was treated to a nice stay at the Chattanoogan. It was a great experience all the way around. :) I can't wait to go back, soon! The staff was super friendly and helpful. The food was wonderful. The room was cozy.

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1Thank Butterflyxoxoxxx
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review.The team we have at this hotel is what makes it such a special place. They make all the difference in your stay. Friendly, helpful, and eager to please. I am proud to have such a great team. I am delighted to hear of your great stay. There is a lot to like about our location...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: $220 - $350 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from The Chattanoogan staff and other travellers.
7 questions
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Jacksonville, Florida
Minneapolis, Minnesota
over a year ago
Atlanta
1 month ago
Medina, Ohio
8 months ago

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Questions? Get answers from The Chattanoogan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was a little warm that night, we had to turn the thermostats fan from "auto to "on" to cool the room down some. Other than that, the room experience was great. Soft comfortable beds and very clean room throughout. We stayed on the 4th floor.”
 of 5 bubbles brandont510, 16 Feb 2017 | Read review
“Floor 4 was very quiet”
 of 5 bubbles rivergirl25, 1 Feb 2017 | Read review
“try to get a room on 4th or 5th floor overlooking downtown”
 of 5 bubbles carolyng936, 31 Jan 2017 | Read review
“Get the buffet breakfast voucher when you check in, for an extra $10. It's well worth the money to have a chef make you an omlette. Great selection ”
 of 5 bubbles 53maryr, 23 Jan 2017 | Read review
“Ask for courtyard view.”
 of 5 bubbles missyblester, 16 Jan 2017 | Read review
5 of 5