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The Chattanoogan

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The Chattanoogan
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1,174 Reviews from our TripAdvisor Community

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Showing 1,164: English reviews
Johnson City, Tennessee, United States
Reviewed 25 November 2015 via mobile

Hotel was very nice and good price for downtown location with high end amenities. I had trouble finding it as the address is listed on the Main Street but the hotel entrance is actually on a side street that is not easily noticed in the dark.

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Helpful?
Thank Amy W
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We are glad you enjoyed your stay and that you were pleased with your accommodations and amenities. We apologize that our main entrance is our courtyard and this not the address of the hotel. We are trying to find a solution for better signage. We look forward to when you return.

Gatlinburg, Tennessee
Reviewed 24 November 2015

This is a great location, great atmosphere and premium amenities. Live music while I was there and it was great. I will stay there next time for sure. Public House restaurant within walking distance for dinner and that was also fantastic.

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Helpful?
Thank gcole69
TomCupo1, General Manager at The Chattanoogan, responded to this review

Your thoughtful review and high recommendation of The Chattanoogan Hotel means a great deal to us -- thank you for sharing your feedback! We are truly pleased you enjoyed everything about your recent visit, from the great location and helpful staff to the live music in The Foundry on Friday and Saturday nights. We’re so glad our hotel provided a...

Jonesborough, Tennessee
Reviewed 22 November 2015

First time staying there. Very nice facility. Had two meals, dinner in the lounge and breakfast in the restaurant. Most staff were excellent, only exception was the cook doing eggs and such...she did fine, but didn't seem to be particularly happy doing so. A couple of minor complaints. Exterior signage is lacking. GPS dropped me at the "front" door, which...

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Helpful?
Thank Remo52964
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your review. We apologize for the inconvenience you experienced when you first arrived at the hotel. We know this a problem and we are working on a solution. The city of Chattanooga will not let us post signage directing guest to our courtyard. This is an ongoing struggle that we are trying...

Clinton, United States
Reviewed 20 November 2015

From beginning to end our stay was fabulous.The staff was so helpful since we arrived with massive amounts of supplies for our mountain-view suite to celebrate our son's wedding.The night of the wedding,we had many guests join us in the suite and when the neighboring guest pounded on our adjoining door to express his displeasure at 11:15PM,rather than punish us...

Review collected in partnership with this hotel
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Helpful?
Thank Luann D
TomCupo1, General Manager at The Chattanoogan, responded to this review

Congratulations on your son's wedding. Thank you, for sharing such a special memory with The Chattanoogan hotel. We are thrilled that our hotel exceed your expectations with our friendly and accommodating staff and clean and spacious guest rooms. It is great to hear that everything went well. We hope that you will stay with us again soon and have the...

Kansas City, Missouri
Reviewed 19 November 2015

This was a great hotel. The rooms were clean, the beds comfortable and the staff friendly. We ate their Sunday Brunch and it was excellent. Try the fried chicken...Amazing. The hotel was walking distance to a few other restaurants and places of interest. I would stay here again.

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Helpful?
Thank kcbusinessguy
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. It is great to hear that we met or exceeded your expectations from the time you arrived to the moment you left. We are glad that you were able to enjoy the area and our Award wining Sunday Brunch. We are located in the Southside of Chattanooga which has many great restaurants and activities. If...

Louisville, Kentucky
Reviewed 19 November 2015

Nice hotel, nice spa, good massage, great outdoor firepit (have a glass of wine by the fire, it's great), but the location is a bit "south" of the area we wanted to wander - we wanted to tour around the river area, near the shops, art galleries and the boat launch.

Review collected in partnership with this hotel
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Helpful?
Thank Susan B
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to review our hotel. I appreciate that you shared your appreciation for our facilities and the friendliness of our spa. I know you have many options, and I am glad you chose us. It is unfortunate that you did not enjoy the Southside area; home to not only attractions such as the Chattanooga Choo-Choo,...

Birmingham, Alabama
Reviewed 19 November 2015

Facilities have striking architectural features. Please to get an upgrade to a suite "complimentary". Upon check out my posted bill to AMEX was $50 more than the agreed amount. When questioned the hotel clerk said this charge will disappear in 5-7 days. One more detail for me to monitor on my credit card. Also on check out day a mysterious...

Review collected in partnership with this hotel
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Helpful?
Thank 761carmenl
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your review. We apologize if you experienced any inconveniences while at The Chattanoogan hotel. We strive to make every guest feel welcomed and have a truly memorable experience. It is apparent we fell short. It is our hope that you will return to The Chattanoogan so that we can change your impression...

Waterford, Virginia
Reviewed 19 November 2015

Lovely Conference Center located in the Warehouse Row area of Chattanooga. We were there for a wedding but were able to do a little scouting around, and it seems like a good area to stay. Warehouse Row is what it says....a warehouse converted into a shopping mall. Very well done. Great shops and restaurants. Although the Chattanoogan has a superb...

Review collected in partnership with this hotel
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Helpful?
Thank LilylovesPeonies
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We are thrilled to hear that you enjoyed your stay during the wedding you attended. It is also great to hear that you were able to enjoy the lovely area known as the Southside of Chattanooga, the bar, and other amenities. Thank you, for the mention of our Awarding Wining Sunday Brunch. It is truly...

Atlanta, Georgia
Reviewed 16 November 2015 via mobile

The hotel caters to an upscale demographic. It's pricey due to amenities such as the spa with indoor heated pool, jacuzzi, steam room & sauna which are included in the price. We did enjoy those amenities and found them comfortable and well maintained. It's also only a block away from a stop for the free shuttle to the downtown area....

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Helpful?
Thank Jay G
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your review. To read that you completely enjoyed your visit to The Chattanoogan hotel from the moment you arrived in town to when you departed means a great deal to us! It is great to read that our location made it easy and convenient for your travels and to the numerous attractions in Chattanooga. We’re thankful that...

New Orleans, Louisiana
Reviewed 16 November 2015

Not a good value. Room was outdated and in need of an overhaul. $8 Self park fee was a ripoff. Handicap shower flooded the bathroom floor. Would have expected much more for the price paid. Definitely not a 4 star experience.

Review collected in partnership with this hotel
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Helpful?
Thank henryg198
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your candid review. We apologize that our accommodations were not up to your standards. The hotel is constantly updating and renovating the hotel to offer fresh, clean and comfortable accommodations to all our guest. We take all comments to heart; it unfortunate that in our downtown area parking is not free. The parking garage is owned by...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: $219 - $343 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from The Chattanoogan staff and other travellers.
7 questions
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Jacksonville, Florida
Minneapolis, Minnesota
over a year ago
Atlanta
1 month ago
Medina, Ohio
8 months ago

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Questions? Get answers from The Chattanoogan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The room was a little warm that night, we had to turn the thermostats fan from "auto to "on" to cool the room down some. Other than that, the room experience was great. Soft comfortable beds and very clean room throughout. We stayed on the 4th floor.”
 of 5 bubbles brandont510, 16 Feb 2017 | Read review
“Floor 4 was very quiet”
 of 5 bubbles rivergirl25, 1 Feb 2017 | Read review
“try to get a room on 4th or 5th floor overlooking downtown”
 of 5 bubbles carolyng936, 31 Jan 2017 | Read review
“Get the buffet breakfast voucher when you check in, for an extra $10. It's well worth the money to have a chef make you an omlette. Great selection ”
 of 5 bubbles 53maryr, 23 Jan 2017 | Read review
“Ask for courtyard view.”
 of 5 bubbles missyblester, 16 Jan 2017 | Read review
5 of 5