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The Chattanoogan

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The Chattanoogan
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1,192 Reviews from our TripAdvisor Community

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Showing 1,182: English reviews
Atlanta, Georgia
Reviewed 19 December 2015 via mobile

Reasons to stay: 1. Friendly, courteous, staff that go out of their way to please. 2. Recently renovated rooms with very comfortable 3. Fireplace in lobby and fire pit outside add to ambiance 4. Spa adds to resort feel 5. All this for under $150 per night?! Try it for yourself. Based on price point, we were expecting much less...

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Helpful?
1Thank LuckySpivey
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you for your review. Your review says it all. We appreciate your comments and are glad we exceeded your expectations. We will be sure to share your comments with all departments. We look forward to you staying with us again. Please consider liking us on Facebook to keep up with specials and promotions.

Atlanta, Georgia
Reviewed 18 December 2015

We really enjoyed our stay. The lobby was full of Christmas atmosphere-a wonderfully decorated tree, a flickering fire, carolers and cookies. There were several parties and we watched all the beautifully dressed people pass through. The hotel was very convenient to Rock City for the light show. Nightly music in the lounge was a little too loud as it took...

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1Thank P4950AUjulial
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We are glad that you enjoyed the ambiance of our lobby during this festive time of the year. I am glad you were able to enjoy the sights and sounds in Chattanooga at Rock City. Please come back for another visit when you can explore many other attractions in Chattanooga and the Southside. Thank you,...

Lexington, Kentucky
Reviewed 15 December 2015

Short business event at the Chattanoogan was a big success. Very comfortable room with nice bedding delicious food and drinks! Room, was very clean and well decorated, free wi-fi was offered. Staff was friendly and heplful.

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1Thank kennethh492
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write a review on Tripadvisor. We are thrilled to hear you event was a success. I appreciate the kind words about my team. Providing superb service is our goal every day every guest. Next time you are in town, I hope you can enjoy some of the amenities of our hotel and the...

Georgia
Reviewed 14 December 2015

Only one night but wonderful experience. Beautiful property with friendly staff. Had breakfast buffet at Foundry restaurant on site. Husband said best omelet he has ever had. Not in the immediate downtown area but easy access to the free shuttle

Review collected in partnership with this hotel
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1Thank 686WarmSprings686
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. Your visit may have been brief but I am grateful we were able to make a favorable impression. We will be sure to share your review with our F&B team. We look forward to you staying with us again; maybe a longer visit next time so that you can explore our beautiful city.

Long Island, New York
Reviewed 13 December 2015 via mobile

We stayed two nights in this lovely, but starting to fade hotel. The room was ok,. Nothing special. No queens only 2 fulls or kings. Bed was comfortable. The decorative pillows were starting to fray badly. The same is true for the carpet in the hallways and the circular carpet in the lobby. At 5:30am the fire alarm went off...

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1Thank StevenRB
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your review. It seems as if we missed some key opportunities to impress you in every possible way. We will be sure to share your review with the entire team so that we can further improve our services and surroundings. Our apologies that your stay did not live up to your expectations.

San Antonio, TX
Reviewed 8 December 2015

Did not stay at The Chattanoogan, but took five of us to the Sunday Brunch in the Broad Street Grille, including two teen boys attending The McCallie School and were very impressed with the ambience of the hotel and the quality of the buffet. Well prepared and delicious buffet was well presented with a large number of choices from the...

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Thank Prof Bob
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write a review. I am glad you have discovered one of Chattanooga's best kept secrets for a phenomenal Sunday Brunch. It is such a great value and offers something for everyone. We look forward to having you back again soon.

Huntsville, Alabama
Reviewed 6 December 2015

We found the Chattanoogan to be a delightful experience. Service was top notch, the appearance of the hotel, the rooms and all the furnishings were excellent. The location is superb. Convenient to downtown, yet quiet and secluded. Will definitely stay here again.

Review collected in partnership with this hotel
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Thank JackieB042
TomCupo1, General Manager at The Chattanoogan, responded to this review

A Belated Happy Anniversary!! We appreciate that you chose our hotel for such a special occasion. Thank you for describing our service and accommodations as "top notch." We look forward to the next time you visit Chattanooga and stay with us.

Reviewed 4 December 2015

Wonderful resort, with great amenities and in a central location. We walked almost everywhere. Very friendly staff, who gave us great recommendations for the surrounding area. Chattanooga is very outdoor/dog friendly. Lots of fun and adventure on this trip. The pool, hot tub and fireplace were so nice to end the day with. We also had great food and drinks...

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Thank 571tiffanyd
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for taking the time to write your review. It is great to hear that you enjoyed every aspect of your stay including our friendly staff, the hotel amenities and of course our location. Chattanooga is a wonderful city to visit with much to do especially in our area, The Southside. We look forward to when you will return...

Johnson City, Tennessee, United States
Reviewed 25 November 2015 via mobile

Hotel was very nice and good price for downtown location with high end amenities. I had trouble finding it as the address is listed on the Main Street but the hotel entrance is actually on a side street that is not easily noticed in the dark.

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Thank Amy W
TomCupo1, General Manager at The Chattanoogan, responded to this review

Thank you, for your review. We are glad you enjoyed your stay and that you were pleased with your accommodations and amenities. We apologize that our main entrance is our courtyard and this not the address of the hotel. We are trying to find a solution for better signage. We look forward to when you return.

Gatlinburg, Tennessee
Reviewed 24 November 2015

This is a great location, great atmosphere and premium amenities. Live music while I was there and it was great. I will stay there next time for sure. Public House restaurant within walking distance for dinner and that was also fantastic.

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Thank gcole69
TomCupo1, General Manager at The Chattanoogan, responded to this review

Your thoughtful review and high recommendation of The Chattanoogan Hotel means a great deal to us -- thank you for sharing your feedback! We are truly pleased you enjoyed everything about your recent visit, from the great location and helpful staff to the live music in The Foundry on Friday and Saturday nights. We’re so glad our hotel provided a...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Bar/Lounge
  • Spa
GreenLeadersGold level
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Room Service
  • Dry Cleaning
  • Meeting Rooms
  • Concierge
  • Banquet Room
  • Conference Facilities
  • Laundry Service
Official Description (provided by the hotel)
The Chattanoogan offers upscale amenities and service. Decor and interiors are Post-modern industrial, playing up on the unique industrial heritage of Chattanooga in a modern, eclectic fashion. The property features all-original, regional art, specifically commissioned for The Chattanoogan. ... more   less 

Additional Information about The Chattanoogan

Address: 1201 South Broad Street, Chattanooga, TN 37402
Region: United States > Tennessee > Chattanooga
Price Range: $233 - $358 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — The Chattanoogan 3.5*
Number of rooms: 199
Reservation Options:
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Also Known As:
The Chattanoogan Hotel Chattanooga
Chattanoogan Hotel Chattanooga
Chattanoogan Chattanooga
Hotel Style:
#1 Green Hotel in Chattanooga
#2 Business Hotel in Chattanooga
#9 Family Hotel in Chattanooga
#14 Romantic Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from The Chattanoogan staff and other travellers.
8 questions
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Jacksonville, Florida
Minneapolis, Minnesota
over a year ago
Milton, Georgia
9 days ago
Atlanta
2 months ago

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Questions? Get answers from The Chattanoogan staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“It's a large hotel that accomadates conferences etc. If it's important to you and family, might consider looking into rooms closer to the pool and spa on the second floor.”
 of 5 bubbles Vizsla66, 28 Feb 2017 | Read review
“only one elevator was working on Saturday, water damage on the night stand, wall paper peeling in the bathroom, sink drained very slow. staff was good, but it looks like no one cares about the upkeep of the rooms.”
 of 5 bubbles joebE2949LL, 28 Feb 2017 | Read review
“The room was a little warm that night, we had to turn the thermostats fan from "auto to "on" to cool the room down some. Other than that, the room experience was great. Soft comfortable beds and very clean room throughout. We stayed on the 4th floor.”
 of 5 bubbles brandont510, 16 Feb 2017 | Read review
“Floor 4 was very quiet”
 of 5 bubbles rivergirl25, 1 Feb 2017 | Read review
“try to get a room on 4th or 5th floor overlooking downtown”
 of 5 bubbles carolyng936, 31 Jan 2017 | Read review
5 of 5