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Staybridge Suites Chattanooga Dwtn - Conv Ctnr

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1300 Carter St, Chattanooga, TN 37402-4411
COVID-19 update: See the added health and safety measures this property is taking.Read more
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US$186
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Traveller (110)
Room & Suite (88)
Dining (14)
Travel safe during COVID-19
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What you can expect during your stay
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Staybridge Suites Chattanooga Dwtn - Conv Ctnr
Updated 20-11-20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#20 of 102 hotels in Chattanooga
Location
Cleanliness
Service
Value
Travellers' Choice
Welcome to Staybridge Suites Downtown Chattanooga Convention Center, conveniently located to the Tennessee Aquarium, The Riverbend Festival, IMAX Theater, Creative Discovery Museum, Finley Park, Lookouts Ball Park, Southern Belle Riverboat, TVA, Blue Cross Blue Shield, Krystal, Cigna & Erlanger Hospital. Staybridge Suites downtown Chattanooga is a great place to stay for business or pleasure. Rock City & Ruby Falls, located atop scenic Lookout Mountain, are only a short drive away. Be sure to check out our attraction package rates! Choose from three spacious suite accommodations: studio, one-bedroom or two-bedroom/two-bath. All suites feature fully equipped kitchens, in-room DVD players, separate work area with two-line speaker phones and complimentary wireless high-speed Internet access. At your leisure, enjoy our indoor pool, hot tub and fitness center. In addition, we offer free guest laundry services, a 24-hour business center & 24/7 convenience store. Rates include a hot breakfast bar and overnight parking. Join us Tuesday - Thursday evenings at our Sundowner Reception for complimentary food & beverages. Riverbend Festival-A nine day musical festival on the 21st Century Waterfront along the Tennessee River featuring artists from many different genres. Staybridge is a pet-friendly facility.
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Property amenities
Electric vehicle charging station
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Kids stay free
Pets Allowed ( Dog / Pet Friendly )
Business Centre with Internet Access
Paid private parking on-site
Secured parking
Wifi
Hot bath
Indoor pool
Heated pool
Breakfast available
Breakfast buffet
Kid-friendly buffet
Conference facilities
Meeting rooms
BBQ facilities
Baggage storage
Convenience store
Non-smoking hotel
Shops
24-hour front desk
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Housekeeping
Safe
Kitchenette
Microwave
Refrigerator
Flatscreen TV
Room types
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Green
Languages Spoken
English, Spanish
598Reviews12Q+A82Room tips
Traveller rating
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Popular mentions
Crystal P wrote a review Jun. 7
Georgia Coast, Georgia4 contributions
We just got here but from what we have seen so far it’s pretty amazing. The rooms are great and the staff are very professional and care about their job. Everything in our room was very clean and the beds were amazing!!
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Date of stay: June 2021Trip type: Travelled with family
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Christin wrote a review May 2021
1 contribution
Located on 13th and Carter, Staybridge Suites is tucked away next to the Chattanoogan and right across the street from the interstate. This hotel is also in walking distance of the convention center, tons of restaurants, Warehouse Row, and a bus ride/Uber away from the Tennessee Aquarium and other tourist attractions. The staff was very hospitable. The lobby was very clean and inviting - plenty of open seating areas. There is tons of parking and it was approximately $9.83 for one night if you had a vehicle. I was only charged (and refunded) $50 on my cc for incidentals. The room was pretty clean per my initial once over. Everything you needed to feel right at home was tucked away in the cabinets. So why only 2 stars? There were signs everywhere indicating that masks were required inside the facility. From the front desk attendants to housekeeping to guests, this was not enforced and very inconsistent. Although no signs indicate this, after midnight, you cannot purchase things from the pantry with a card due to their system processing. Also, before bed, I went to grab my water bottle out of the refrigerator and what do I see? A roach crawling on the side of the refrigerator! I was appalled and disgusted. I didn’t get much sleep last night knowing that there was an uninvited guest(s?) in my room. For $185, I feel I should have had a room to myself since that’s what I paid for. I reluctantly indulged in the coffee and passed on the breakfast as I wasn’t sure where other uninvited guests resided in the hotel. All in all, due to the inconsistent masking and the guest appearance of a roach in my room, I would not recommend staying here. Just take your talents and money to The Chattanoogan or The Chattanooga Choo Choo hotel.
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Date of stay: May 2021Trip type: Travelled solo
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Response from Victoria Mcpeak, Guest Services / Front Office at Staybridge Suites Chattanooga Dwtn - Conv Ctnr
Responded 4 weeks ago
We appreciate your feedback! We apologize that this was your experience at our property as this is not the norm for our guests. I am glad you enjoyed our location and staff.
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2018advicegirl wrote a review Apr. 2021
Glasgow, Kentucky15 contributions4 helpful votes
Especially for the pandemic, the hotel was so great to stay in. For peace of mind, you sign up for a pool slot and you wear masks in the lobby. They also have social hour on Monday Tuesday and Wednesday, and you get free bento boxes and coke products. Very kid friendly and has a more of a high class feel that a regular family can afford. Room was super clean, and no roaches like what other reviewers had stated. Oh and did I mention that they have a small kitchen which has been a lifesaver for my picky cousin. 10/10 would stay again.
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
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Response from Victoria Mcpeak, Guest Services / Front Office at Staybridge Suites Chattanooga Dwtn - Conv Ctnr
Responded Apr. 13, 2021
We are glad you enjoyed our amenities and social hour! We hope that you come back and see us soon.
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shellerRenee wrote a review Apr. 2021
Gurnee, Illinois217 contributions108 helpful votes
I pictured this as a free standing hotel with indoor stairs and brightly lit, probably in a busy area with restaurants etc. But really it was like part of a large building that seemed to be connected to other things the entrance doesn't stick out there's no valet parking area that's normally covered where u can unload your stuff etc. We had to park around back and pay $9 additional in parking. The area around the hotel looks abandoned, it felt a little sketchy. Our suite was on the 4th floor I went up the indoor stairs but they only go to the laundry and stop. I dont do elevators, so come to find out I have to access the stairs, thankfully with a room key, from outside around the corner from said sketchy entrance. So I had to walk outside this hotel in order to come and go from the stairwell, which was dirty. Not great especially in the dark. I know most people don't have an elevator phobia but it effects my stay, usually not in this way, most hotels have indoor access stairs. The 2 bedroom 2 bath suite was nice and not overly prices, it was quiet in the room I heard no hallway noise or noise from nearby rooms. It was a good size for my husband and me and our 4 kids ages 9-14. But we turned off the lights to go to bed, when I got up in the middle of the night I was greeted by small cockroaches of some sort scurrying over my toothbrush! We woke up early when it was still dark and as we were getting ready found 4 more roaches! I know this is not uncommon in the south, we are from Illinois, but it seems uncleanly and hopefully I don't find any in our stuff as we unpack. The pool was fun we had a 1 hour time slot we had to sign up for. It was worth the money for 1 night but we wouldn't stay again.
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Date of stay: April 2021Trip type: Travelled with family
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Response from Victoria Mcpeak, Guest Services / Front Office at Staybridge Suites Chattanooga Dwtn - Conv Ctnr
Responded Apr. 13, 2021
Thank you for your feedback! We are glad you choose to stay with us and apologize for your experience with cockroaches. Our location is right next to the convention center and the street does not seem as busy since the convention center is not having very many events. This is not the norm for our hotel and we hope you come back to see that!
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Trinity J wrote a review Feb. 2021
Sugar Hill, Georgia26 contributions4 helpful votes
We recently stayed at the staybridge with our two dogs and two small children. We had a great experience. After booking with another hotel only to find upon check in they would only accept one dog we managed to get in at the staybridge and we are so pleased we did. The mask code was enforced and other policies in place due to Covid which are appreciated. The hotel does a great job about following guidelines but still offering an enjoyable environment. The pool is open you just reserve your time. Which we were happy with since many places still have some amenities closed. The hotel overall was dog and kid friendly. We are really happy with how our stay went. Clean and responsive when calling to request items such as coffee or towels. The hot breakfast was nice as well. Served in to go plates. Nothing too fancy but absolutely would stay again and would absolutely recommend for anyone traveling with dogs or children.
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Date of stay: February 2021Trip type: Travelled with family
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Response from Victoria Mcpeak, Guest Services / Front Office at Staybridge Suites Chattanooga Dwtn - Conv Ctnr
Responded Feb. 18, 2021
Thank you for your feedback! We are glad you enjoyed our amenities and us being pet friendly. We hope you come back and see us!
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PRICE RANGE
US$121 - US$272 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
staybridge suites chattanooga downtown hotel chattanooga, chattanooga staybridge suites
LOCATION
United StatesTennesseeChattanooga
NUMBER OF ROOMS
124
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Frequently Asked Questions about Staybridge Suites Chattanooga Dwtn - Conv Ctnr
Which popular attractions are close to Staybridge Suites Chattanooga Dwtn - Conv Ctnr?
Nearby attractions include Time to Escape: the Escape Room Experience (Chattanooga) (1.2 km), Pints and Pedals (0.6 km), and Tivoli Theater (0.8 km).
What are some of the property amenities at Staybridge Suites Chattanooga Dwtn - Conv Ctnr?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
Which room amenities are available at Staybridge Suites Chattanooga Dwtn - Conv Ctnr?
Top room amenities include a kitchenette, air conditioning, and a flat screen TV.
What food & drink options are available at Staybridge Suites Chattanooga Dwtn - Conv Ctnr?
Guests can enjoy free breakfast and barbeque facilities during their stay.
Is parking available at Staybridge Suites Chattanooga Dwtn - Conv Ctnr?
Yes, paid private parking on-site and secured parking are available to guests.
What are some restaurants close to Staybridge Suites Chattanooga Dwtn - Conv Ctnr?
Conveniently located restaurants include Bluegrass Grill, St. John's Restaurant, and Bridgeman's Chophouse.
Are there opportunities to exercise at Staybridge Suites Chattanooga Dwtn - Conv Ctnr?
Yes, guests have access to an indoor pool and a fitness centre during their stay.
Is Staybridge Suites Chattanooga Dwtn - Conv Ctnr located near the city centre?
Yes, it is 0.8 km away from the centre of Chattanooga.
Are any cleaning services offered at Staybridge Suites Chattanooga Dwtn - Conv Ctnr?
Yes, dry cleaning and laundry service are offered to guests.
Are pets allowed at Staybridge Suites Chattanooga Dwtn - Conv Ctnr?
Yes, pets are typically allowed, but it's always best to call ahead to confirm.
Does Staybridge Suites Chattanooga Dwtn - Conv Ctnr offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and conference facilities.