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Comfort Inn & Suites - Lookout Mountain

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Comfort Inn & Suites - Lookout Mountain
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250 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites - Lookout Mountain
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Showing 250: English reviews
Marietta, United States
Reviewed 8 November 2015 via mobile

Sharon greeted us at the front desk upon arrival and was very welcoming and accommodating! The Hotel lobby was neat and clean. Our Bed was comfortable and the room was very clean. Breakfast was your typical hotel breakfast and the staff friendly. Previous reviews indicate smoke odor...we were on second floor, the hallway smelled of smoke, however, there was no...

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Helpful?
1Thank Amy W
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for your review! Let me begin by apologizing for you for the smoke odor you mentioned on the second floor. We are a fully non-smoking hotel and I personally would like to address this issue immediately. We try to ensure everyone receives the best stay and cleanliness and it looks like that wasn't the case this time. Thank...

Reviewed 6 November 2015 via mobile

Friendly staff, nice indoor pool, awesome hot continental breakfast, and close to everything including a Walmart. Easy access from the interstate. It is located right behind a gas station but the hotel has it's own access road ( you do not have to go through the gas station to get to it). We will definitely visit again.

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Helpful?
1Thank Ramon V
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your review with the TripAdvisor Community! You're right, our property has very easy access to the interstate. We are located 10 minutes outside of Downtown Chattanooga which gives us great access to all of the dining and attractions featured in the area. I am glad to see that you found the staff...

Reviewed 1 November 2015 via mobile

After traveling all day, much of it in strong traffic and rain, we were tired. It was so nice to be greeted pleasantly by the girl at the desk. "Happy Halloween! Would you like a treat?", as she slid a bucket of candy towards me. The hotel is undergoing a renovation and they apologize for that, with a sign in...

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Helpful?
Thank LuannaFi
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you so much for the great review and taking the time to compliment my front desk team. I'm so glad you found them accommodating, and your check in process was pleasant. I'm happy that you were able to enjoy our complimentary breakfast prior to departing. Thank you for choosing our property to stop and get some rest on your...

Mobile, Alabama
Reviewed 28 October 2015

They were very easy to work with. The staff was very accommodating. The rooms are large and offered everything we needed. They are a few eating establishments within walking distance. The desk set us up with Wi-Fi without being asked. Only problem I encountered was when I checked out, the clerk did not seem as understanding when I told her...

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Helpful?
1Thank Tigerhornet
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for choosing our property for your stay while in Chattanooga. I appreciate the kind words regarding my front desk team and breakfast attendant. I'm glad to hear that we were able to help you out with the Wi-Fi set up. Our location is very convenient to the Lookout Mountain attractions, and I hope you had the opportunity to...

Northern Great Plains, USA
Reviewed 21 October 2015

Easy to find and conveniently close to the Chattanooga part of the Chickamauga-Chattanooga National Military Park. The bed was very comfortable, and the room was nice and big. It was a little noisy (hallway noise) but not too bad. For a place to crash for the night, it was just fine.

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Helpful?
Thank DrivingMissCrazy
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to post a review about our property. I am glad to see that you were able to enjoy your stay here. You are correct, we are located in an area that has easy access to both Downtown Chattanooga and the Lookout Mountain attractions. I want to apologize for the hallway nice. I hope that...

Springfield, Missouri
Reviewed 13 October 2015 via mobile

This was an average stay at an average hotel. No wows but no negative surprises. The staff was friendly. The breakfast attendant had lots of local knowledge and pointed us to many hidden gems. The pool was delightfully warm. We liked that, others may not. Only suggestions would be to add more lighting in the pool area. Several light fixtures...

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Helpful?
Thank brianlovesbeth
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you so much for the great review and taking the time to compliment my breakfast attendant Elaine. Elaine is a truly energetic and great person I'm so glad you found her accommodating. We have changed the light fixtures you mentioned which were not working in the pool area. Thank you for choosing our property to stop and get some...

Cookeville, Tennessee
Reviewed 10 October 2015 via mobile

Overnight stay with family on a Friday night. Musty smell throughout the hotel which was somewhat unpleasant. Heated indoor pool was nice and room was clean and comfortable. Breakfast was excellent and the lady on duty in the breakfast area was friendly and helpful. Overall the location is far enough away from downtown to be less costly but close enough...

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Helpful?
Thank Cris C
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for choosing our property for your stay while in Chattanooga. I appreciate the kind words regarding my breakfast attendant . Our location is very convenient to the Lookout Mountain attractions, and I hope you had the opportunity to get out and enjoy some of the wonderful sights Chattanooga has to offer. I want to apologize for the musty...

Palm Coast, Florida
Reviewed 2 October 2015

We use Comfort Suites as our 2nd home in travel. Stay 6-10 times yearly. Locust Grove, GA - Awesome welcome always - even making Georgia tea to go with afternoon cookies! Macon, Crossville, Byron, Warner Robbins all EXCELLENT. We were "stuck" for 2 nights in Lookout Mountain due to family matters. The management covered the Couch with Clean sheets and...

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1Thank bmhamby
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you so much for the review. However, I'm sorry to hear that you didn't have a great experience with us. I hope you brought this to the attention of one of our team members. I am terribly sorry your stay fell short of an excellent experience, and we hope to have the opportunity to earn your business in the...

Birmingham, Alabama
Reviewed 16 September 2015 via mobile

The hotel was remotely clean. Nothing spectacular. Felt that it was overpriced. We opened up the sofa bed and it was stained and was not fit to sleep on. We had reserved a suite for extra space. Thankful that no one had to sleep on the sofa bed considering how worn and thin it was. I went to the desk...

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Helpful?
Thank bmanmommy
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for sharing your experience with TripAdvisor. I'm sorry you experienced some issues with your room not being clean during your stay. I hope you brought this to the attention to one of our team members. I am sorry that we did not have an extra blanket available for you as other guests may have requested it beforehand, but...

Des Moines, Iowa
Reviewed 13 September 2015

Our room was quite clean, comfortable, & spacy. However, the Wifi was not always available & then was slow & intermittent. Breakfasts were great, service was wonderful, everything but the Wifi access was outstanding.

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Helpful?
Thank Sandy821
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for sharing your experience with Trip Advisor. Our hotel is very convenient for those visiting Lookout Mountain. I'm sorry you experienced some trouble with the internet during your stay. I hope you brought this to the attention to one of our team members. We have updated our internet to new A/C routers and may have just been needed...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Pool
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites - Lookout Mountain

Address: 3117 Parker Ln, Chattanooga, TN 37419-1708 (Formerly Sleep Inn & Suites)
Region: United States > Tennessee > Chattanooga
Price Range: $134 - $225 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites - Lookout Mountain 2.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Comfort Inn And Suites Lookout Mountain
Comfort Inn & Suites Lookout Mountain Hotel Chattanooga
Comfort Inn Lookout Mountain
Comfort Inn Chattanooga
Chattanooga Comfort Inn
Hotel Style:
#25 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites - Lookout Mountain staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites - Lookout Mountain staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“I highly recommend this hotel.”
 of 5 bubbles LarryE758, 5 Mar 2017 | Read review
“Not sure we had a parking lot view.”
 of 5 bubbles tonibR2934DB, 27 Feb 2017 | Read review
“Handicapped room was great...lots of room for a wheelchair.”
 of 5 bubbles punky411, 19 Feb 2017 | Read review
“The room I stayed in was just fine”
 of 5 bubbles ken41960, 17 Feb 2017 | Read review
“The room we had was on the 4th floor and was sure quiet.”
 of 5 bubbles Q9320XUmaryw, 3 Jan 2017 | Read review
5 of 5