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Comfort Inn & Suites - Lookout Mountain

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269 Reviews from our TripAdvisor Community

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There are newer reviews for Comfort Inn & Suites - Lookout Mountain
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Showing 269: English reviews
Greenwood, Indiana, United States
Reviewed 21 January 2016

I stayed at this hotel back in the early 90s and it was fine. This time it was not. Breakfast was terrible. The elevator sounds like it is on its last legs. It just seems like a tired place. They have clearly repainted parts of it, but it could use some other updates. One of the entry doors was broken...

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Thank Matt A
Reviewed 19 January 2016

This comfort inn is by far the best one! Upon check out the front desk clerk Alexes was nothing but smiles & cheerful. just the type of person you would want to be greeting you so early in the morning! She was nothing but helpful and guided us in the right direction to get to our destination. We will definitely...

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Thank Savannah p
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I appreciate you taking the time to share your review on Trip Advisor! Its great that you found our property to be convenient and comfortable. I'm so glad that you thought our team member Alexis was amazing. We are a very convenient location for visiting Lookout Mountain and our location offers easy access to downtown. We look forward to seeing...

Lebanon, Kentucky
Reviewed 18 January 2016

We wanted to explore the city and our front desk staff guided us to some neat places. Easy access from the highway, friendly staff and hot breakfast made for a perfect stay over. Our room was clean, quiet and had new linens. Would schedule this overnight again.

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Thank Monica P
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I am so glad to hear that you enjoyed your stay! I appreciate the kind words regarding our property and team. I hope that you were able to enjoy our complimentary coffee and cookies in the evening, and enjoyed our breakfast before departing. We hope to see you again on a return trip. Thank you for your business!

New York City, New York
Reviewed 13 January 2016

We got a great rate but you get what you pay for. Room was clean but not sparkling. Breakfast was what you'd expect. Furniture was worn and room needed paint. There wasn't a lot of attention paid to details and the little things added up. Toilet wasn't anchored to floor properly, where fixtures had been replaced or repaired, there weren't...

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Thank ashirayk
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I appreciate you being one of our guests, and thank you for taking the time to share your experience. I want to apologize for the issues you experienced with your room. I hope you brought these issues to the attention of our team. We are currently in the process of installing brand new furniture and fixtures in all guest rooms....

Punta Gorda, Florida
Reviewed 15 December 2015

The morning breakfast was very good and extremely clean and neat. Elaine was very helpful and friendly. She provided us with information about the area and what to see when we had the time. As we had some car trouble we were also shown where we could take it to get it checked out and on our way.

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Thank Jack L
Hasu P, General Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

I appreciate you taking the time to share your review on Trip Advisor! Its great that you found our property to be convenient and comfortable. I'm so glad that you enjoyed our breakfast and complimentary advice. We are a very convenient location for visiting Lookout Mountain and our location offers easy access to downtown. Next time you are traveling be...

Columbia, Tennessee
Reviewed 29 November 2015

We checked in late and it was very quiet and they were very friendly. We were very pleased with our room. We were a little concerned because we were right across from the elevator, but we didn't seem to have a problem at all. I would surely stay here again when I am in this area!

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Thank Donna S
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for such a wonderful review. I'm happy that our location suited your needs. A lot of guests use our location to avoid the hassles of staying right in the middle of the city, but still have easy access to downtown. Thank you for choosing to stay with us! We hope to have you as our guest again the...

Mankato
Reviewed 29 November 2015 via mobile

Stopped in after all day of driving just for a place to sleep. (We got in at 1am). The price was great for a Saturday night, luckily they had a room available. Didn't use the fridge or microwave in the room. Room and bathroom looked clean. Bed was comfortable. Ate the breakfast, good selection. We would stay here again if...

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Thank VegasCat15
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your review with the Trip Advisor community. We are so happy that you had an enjoyable stay with us. I hope next time you are able to enjoy some of our great area attractions while visiting Chattanooga. We are very convenient to the Chickamauga Battlefield. We are very fortunate to have such...

Dunnellon
Reviewed 23 November 2015 via mobile

Clean room, location close to Bud's Sports Bar, terrific hot breakfast of waffles, eggs, bacon, sausage, biscuits and all the other goodies and terrific service by Nonya who removed our plates and asked if we needed anything else and made us feel very welcome. She did this for everyone. King bed, sofa, desk with comfortable chair, micro and refrig rounded...

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Thank Fredrick S
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for taking the time to share your review! It is wonderful to hear that you had such a great stay. We are very close to the Lookout Mountain attractions. I hope you had the chance to experience the natural beauty and scenery that Chattanooga has to offer. I appreciate the compliments regarding our property and we look forward...

California
Reviewed 15 November 2015

This hotel had excellent wifi and a fairly comfortable bed. Cleaning could be more thorough. Windows were dirty and had no screens. Breakfast was ok, nothing special. Location is ok right off of the highway.

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Thank CAmunchkin
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for your feedback regarding your stay. I take everyone's feedback as a way to improve ourselves in our quality and service. I recently had a team meeting where we addressed the issues you had to experience above. We have since deep cleaned our rooms on rotation and made sure that exterior facing windows were being thoroughly wiped down...

Marietta, United States
Reviewed 8 November 2015 via mobile

Sharon greeted us at the front desk upon arrival and was very welcoming and accommodating! The Hotel lobby was neat and clean. Our Bed was comfortable and the room was very clean. Breakfast was your typical hotel breakfast and the staff friendly. Previous reviews indicate smoke odor...we were on second floor, the hallway smelled of smoke, however, there was no...

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1Thank Amy W
Hasu P, Manager at Comfort Inn & Suites - Lookout Mountain, responded to this review

Thank you for your review! Let me begin by apologizing for you for the smoke odor you mentioned on the second floor. We are a fully non-smoking hotel and I personally would like to address this issue immediately. We try to ensure everyone receives the best stay and cleanliness and it looks like that wasn't the case this time. Thank...

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Amenities

Highlights
  • Free Parking
  • Pool
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Microwave
  • Refrigerator in room
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Breakfast included
  • Breakfast Available
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry

Additional Information about Comfort Inn & Suites - Lookout Mountain

Address: 3117 Parker Ln, Chattanooga, TN 37419-1708 (Formerly Sleep Inn & Suites)
Region: United States > Tennessee > Chattanooga
Price Range: $133 - $233 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Comfort Inn & Suites - Lookout Mountain 2.5*
Number of rooms: 60
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Also Known As:
Comfort Inn And Suites Lookout Mountain
Comfort Inn & Suites Lookout Mountain Hotel Chattanooga
Comfort Inn Lookout Mountain
Comfort Inn Chattanooga
Chattanooga Comfort Inn
Hotel Style:
#25 Business Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Comfort Inn & Suites - Lookout Mountain staff and other travellers.
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Questions? Get answers from Comfort Inn & Suites - Lookout Mountain staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“No complaints here.”
T7150HZjoanm, 7 Apr 2017 | Read review
“I highly recommend this hotel.”
LarryE758, 5 Mar 2017 | Read review
“Not sure we had a parking lot view.”
tonibR2934DB, 27 Feb 2017 | Read review
“Handicapped room was great...lots of room for a wheelchair.”
punky411, 19 Feb 2017 | Read review
“The room I stayed in was just fine”
ken41960, 17 Feb 2017 | Read review
5 of 5