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Fairfield Inn & Suites Chattanooga

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Fairfield Inn & Suites Chattanooga
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223 Reviews from our TripAdvisor Community

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Showing 220: English reviews
Okemos, Michigan
Reviewed 5 February 2017 via mobile

I enjoyed staying at the Fairfield Inn as the room is very nice and the bathroom is nicely designed. The staff were helpful and very friendly. However, there were some issues that I encountered. The room door with electronic lock was hard to open. The shampoo and bath gel from the dispensers in the shower did not lather up that...

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Helpful?
Thank Nomadic_Thoughts
Bob G, General Manager at Fairfield Inn & Suites Chattanooga, responded to this review

Thank you for sharing your recent experience with us here at Fairfield Inn & Suites! As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for not meeting your expectations regarding the guest room doors, the pillows, and the shampoo...

Chatham, Canada
Reviewed 4 February 2017 via mobile

We stopped there on our way to Florida. This place was awesome. The staff was smart and helpful. Our room was lovely, with a fluffy king sized bed very comfortable. Everything was clean and well looked after. Then in the morning from 6 till 9 am they give you a free hot breakfast. They had everything at the breakfast. Great...

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Thank JoAnneO891
Bob G, General Manager at Fairfield Inn & Suites Chattanooga, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Chattanooga through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER I am happy to hear that you enjoyed the service provided...

Lithonia, Georgia
Reviewed 29 January 2017

All areas of the hotel were clean. The staff has excellent customer service. Free parking and free breakfast, which was great. . We were there for a cheerleading competition in the downtown area and did not have to worry about getting up to go out to a restaurant for breakfast early in the morning. Several popular restaurants and a mall...

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Thank sonyahicks003
Bob G, General Manager at Fairfield Inn & Suites Chattanooga, responded to this review

Thank you for choosing to stay with us at Fairfield Inn & Suites while you attended the cheerleader competition! I am happy to hear that you enjoyed our level of service, our amenities and location during your stay! We look forward to you coming back to stay with us!

Twin Falls, Idaho
Reviewed 22 January 2017

Hotel is new, furnishing and decor are excellent, fantastic amenities, will definitely stay here again. Rooms are clean and well-appointed, and the beds are Marriott-comfortable. Pool was clean and well-stocked.

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Thank Incognitii
Bob G, General Manager at Fairfield Inn & Suites Chattanooga, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Chattanooga through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER your feedback will be shared with the team to continue to...

Reviewed 11 January 2017

Our stay was on our way to Florida and we needed a spot off the highway. This worked perfectly. The hotel was very clean, staff were very kind and knowledgeable. A priority for us is good beds. This hotel's bed were extremely comfortable. Our only complaint was that the showers did not have much water pressure. The hotel offers a...

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Thank Sue W
Bob G, General Manager at Fairfield Inn & Suites Chattanooga, responded to this review

Thank you for sharing your experience with us on your way to Florida!! I apologize that the water pressure was an issue for you. I understand how frustrating that must have been for you. Your comments have been relayed to our maintenance department. I am happy to hear that you enjoyed your room, the breakfast and the service from our...

Panama City Beach, Florida
Reviewed 10 January 2017 via mobile

Staff was great. I dealt with Samantha at check in and was very pleased. She was very informative and quite helpful. Rooms were very clean, better than most places I have stayed. Was so happy with my stay will definitely be back.

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Helpful?
Thank CritterJoe
Bob G, General Manager at Fairfield Inn & Suites Chattanooga, responded to this review

Thank you so much for taking the time to share your experience here at Fairfield Inn & Suites! We pride ourselves on delivering excellent customer service and I am happy to hear your kind feedback about our front desk staff (Samantha especially). Your feedback will be shared with our entire team to motivate them to continue to provide excellent service....

Tuscaloosa, Alabama
Reviewed 6 January 2017

Fifth floor. Outstanding check in. Room was ready. Everything in the room was pristine clean. The kitchen attendee (Linda) was very attentive to food line. Beside that, Linda was friendly with the incoming with the guest in the dining area. Total stay was superb.

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Thank kx348
Richmond Hill, Georgia
Reviewed 4 January 2017 via mobile

We were traveling through and have stayed here before-Always a clean safe place to stay in Chatty! Friendly staff! Breakfast was early and a good mix of hot foods and grab and go snacks. Hot tub and pool facilities were clean and inviting. Great value for the price. Very family friendly!

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Thank shephems
Canton, Michigan
Reviewed 1 January 2017

Stayed for an overnight on my way to Florida. It looks as though it is a brand new hotel, if not recently remodeled throughout because everything was very modern including my favorite-a walk in shower in the bathroom. Room was fantastic, bed was very comfortable, and the value was excellent for the property. Samantha at the front desk was very...

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Thank Ericcvg95
Berthoud
Reviewed 1 January 2017

I chose this hotel because of it's location. The grounds were extremely clean on arrival and the lobby was very nice and clean as well. The front desk staff was very polite and got us checked in quickly. The room was nice & clean and the TV was nice too. The beds were very comfortable and the bathroom & shower...

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Helpful?
Thank Mlbpafan
Bob G, General Manager at Fairfield Inn & Suites Chattanooga, responded to this review

Thank you for sharing your experience at the Fairfield Inn & Suites Chattanooga through the Guest Satisfaction Survey. With a mission to provide superior customer service, we take great pride in serving your needs and are delighted to hear that we have met your expectations. As a VALUED CUSTOMER, your feedback will be shared with the team to continue to...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Breakfast included
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Breakfast included
  • Meeting Rooms
  • Business Centre with Internet Access
  • Self-Serve Laundry
  • Dry Cleaning
  • Laundry Service
Official Description (provided by the hotel)
Enjoy the style and convenience of the Fairfield Inn & Suites Chattanooga. Located minutes away from the airport (CHA), our hotel is ideal for travelers flying in and out of central Tennessee. Our spacious rooms feature modern design, plush bedding, and 42" flat panel HD LCD TVs. Take advantage of our hotel's many useful amenities and business services, like complimentary wireless Internet and 24-hour access to our business and fitness centers. Wake up every morning and enjoy our hot breakfast buffet, which features healthy options along with classics like scrambled eggs and sausage. With easy access to I-75 and I-24, you can use our hotel as a home base for business meetings or to take advantage of Chattanooga tourist attractions. Our hotel off Shallowford Road in Chattanooga is within walking distance to a variety of eateries, just outside our door. ... more   less 

Additional Information about Fairfield Inn & Suites Chattanooga

Address: 2345 Shallowford Village Dr, Chattanooga, TN 37421-6785 (Formerly Four Points by Sheraton Chattanooga)
Region: United States > Tennessee > Chattanooga
Price Range: $144 - $230 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn & Suites Chattanooga 2.5*
Number of rooms: 108
Reservation Options:
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Hotel Style:
#12 Business Hotel in Chattanooga
#12 Romantic Hotel in Chattanooga
#15 Family Hotel in Chattanooga
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn & Suites Chattanooga staff and other travellers.
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Questions? Get answers from Fairfield Inn & Suites Chattanooga staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“We were on the second floor. Go to the top!! No plumbing noise.”
 of 5 bubbles m1a1p1, 13 Feb 2017 | Read review
“Expect an outstanding stay.”
 of 5 bubbles kx348, 6 Jan 2017 | Read review
“The entire hotel was nice and quite, love it”
 of 5 bubbles msvj0hns0n, 23 Dec 2016 | Read review
“Top floor-if looking at front of hotel, choose the right side.”
 of 5 bubbles sharonsF7357MF, 6 Nov 2016 | Read review
“Close to attractions, food, and interstate roads.”
 of 5 bubbles diana05006, 20 Sep 2016 | Read review
5 of 5